Google reviewers rate Westfall's Lawn and Pest Control 4.8 out of 5 based on 1,126 reviews, frequently highlighting prompt communication, thorough inspections, and professional staff who explain treatments. Customers often note that their lawns improve in health and appearance over time, with praise for quick response times to pest issues like wasps or rats. However, several low-star reviews criticize inconsistent results, specifically mentioning persistent weeds and intrusive grass despite monthly premium treatments, along with complaints about rising prices and perceived neglect of visible yard problems.
Google rating: 4.8 out of 5 from 1,126 reviews (93% five-star).
Reviews on this page: 1,125 Google reviews (834 with written comments, 44 with photos).
Owner responses: the business replied to 82% of reviews.
Reviews from Google, shown as published (original wording, unedited).
LE
Leo Eineker8 reviews
★★★★★
Efficient, knowledgeable and polite. The worker stopped by and explained what he did, why he did it and what I needed to do and expect. Couldn't be happier with the professional service!!
Joel came to the door to explain what he was doing to improve our lawn. Thank you Joel!!!
Response from the owner · a month ago
Thank you, Leo! We're glad to hear you appreciated the efficient and professional service, and that our team member was able to provide clear explanations. Your satisfaction means a lot to us!
Guys did a wonderful job for first visit in our new home, and they spent a lot of time and effort getting all the spiderwebs off of our pool cage. Yay!
Our trash can was removed from street into driveway. We are away and can put it back on street for tomorrow’s pickup. We are going to ask a neighbor to roll it back onto the street
Price assessment: Not sure
Price: $140–160
Services: Lawn pest control
Pest type: Other
Response from the owner · 3 weeks ago
I understand your concern about the trash can being moved. It's great that you're coordinating with a neighbor to ensure it's back on the street for pickup. If you need any further assistance, feel free to reach out.
West Falls is quick to respond! I sent them a message about some wasps nests and an increase in millipedes around the house and they came out within a couple of hours to treat!
Price assessment: Reasonable price
Services: Hornet & wasp extermination, Bug & insect extermination
Response from the owner · 3 days ago
Thank you, Chad! We appreciate your feedback and are glad to hear we were able to respond quickly to your concerns. Your satisfaction is important to us!
First impression. Very thorough! Took the time to answer all my questions. And was very patient with me upon first visit.
Response from the owner · 3 days ago
Thank you, Janae! We're glad to hear that you had a thorough first visit and that your questions were answered patiently. Your experience is important to us!
