Google reviewers rate the practice 4.8 out of 5 based on 198 reviews, highlighting consistent praise for knowledgeable veterinary care, compassionate staff, and reasonable pricing. Customers frequently note that appointments are punctual and that medical advice is provided without pressure to upsell services. However, lower-rated feedback identifies issues with unhelpful phone communication for new patients, administrative unprofessionalism, and specific incidents involving boarding errors or diagnostic delays.
Google rating: 4.8 out of 5 from 198 reviews (92% five-star).
Reviews on this page: 198 Google reviews (132 with written comments, 8 with photos).
Owner responses: the business replied to 30% of reviews.
Reviews from Google, shown as published (original wording, unedited).
DM
Debbie MurrayLocal Guide · 15 reviews
★★★★★
Our pup was suffering with allergies. I literally can’t believe that a call to Dr Bundy ended up with me leaving my house, picking up instant medication, and returned back to our home within 30 mins. The staff at this office are exceptional!! I love how they have cared for our furry family members for over 8 years. Dr Bundy and her ENTIRE team are AMAZING!!
Response from the owner · a month ago
Thank you, Debbie. We really appreciate clients, such as yourself, that take such good care of their pets. Hugs to both of them!
Been going there for years. Practical when it comes to pet care. Tells you what you need and options but, don't try to upsell you or pressure you for marginal items.
We have entrusted our pets with Dr. Kohlmann and Dr. Bundy for over 15 years - Monty, Puppy, Molly and currently still Bonnie and Clyde. Our Bonnie and Clyde are getting older and we know if any urgent needs arise, they are right there to help. We moved from being a couple miles away to 15 miles (30 min drive) away - it would be easy to go someplace closer, but when you know the care your fur-babies will receive - you'll travel to the ends of the earth to make sure they receive it. Thank you for all you do and have done for all our babies!
Response from the owner · 7 months ago
Thank you, Andrea! We truly appreciate & value your trust in us, it's an honor to be trusted with your fur-babies.
Dr. Bundy is the absolute BEST there is. I don’t trust my babies with anyone else. She’s been our vet for several years and all my babies love her, except for our exorcist cat Bonnie, who hates everyone who tries to vax her, ha ha. 🤣
Our dog Dude had bladder cancer last year and she was so caring and awesome and let me hold him when we had to put him down.
Response from the owner · a year ago
Thank you, Jennifer! We appreciate your trust in us. :}
Called because my dog has been under the weather for a few days. I explained what was going on with him and also was asking what shots would be required to take him in. Instead of giving me any pointers on what to do with my dog. I was told we're not excepting new patients and that was end of the conversation. No helpful pointer at all! Just a sorry we're not excepting new patients and that was it. I was told this was a caring vet but I guess not.
Response from the owner · a year ago
We apologize for being unable to give advice on a patient we have not seen before.
We like the vets, but the staff isn't helpful and the office administrator is very unprofessional. Cannot recommend. ... and your reply is exactly the kind of passive / aggressive tone that got you the poor review Virginia. It is not a "courtesy" to tell your customers you will ship medication on a Monday, then tell them repeatedly that it did ship, only to have them find out when they drive to your office on Friday that it didn't actually ship until that very morning. Five days after they were told! That's not only completely unprofessional, but shows an alarming lack of concern for the well being of the pet.
Response from the owner · 2 years ago
We apologize we could not get your medicines mailed out to you in the time frame you expected. It is a courtesy service we offer our clients.