Analyzing 9,840,2499.8M ReviewsFor 27,70927.7K Experts
Westlake Ducts Austin holds a 4.9-star rating from 124 Google reviews, with the owner responding to every customer. Clients frequently cite punctuality, thorough cleaning of air, dryer, and chimney vents, and clear communication regarding maintenance and pricing. Many note improvements in air quality and reduced dust or allergies following service. One criticism involves a caller receiving a return call from a different company name and expressing concern over initial pricing discrepancies and perceived marketing tactics.
Data from Google, last updated November 11, 2026.
124 Google reviews we collected
Phrases our text analysis found in 122 written reviews
How often each topic comes up in the written reviews
We read 122 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The air now feels much cleaner, allergy issues have decreased, and our HVAC system is operating far more efficiently than before.”
“This is my second time using Westlake Ducts Austin in Wilmington, and they did an excellent job again.”
“They had done a very sloppy job—many of the vents hadn’t even been cleaned at all.”
“The crew was respectful and explained everything without condescension.”
“They took the time to explain how to better maintain my filters in the future.”
“I highly recommend their duct and vent cleaning service.”
“Sometimes you need to see the dirt to believe the service was worth it.”
“I was genuinely worried that disturbing decades of dust would make my kids allergies worse but Eli used a specialized high velocity containment syste…”
praise complaint · found by our text analysis, Google review wording unchanged.
4.9 ★★★★★ 124 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Professional and courteous. They took the time to explain how to better maintain my filters in the future.
Thank you, Niles! Changing filters on schedule keeps the ducts cleaner for longer, so we're glad the tips were helpful. - Westlake Ducts Austin
The AC now handles the heat better the air feels lighter and our energy use seems more controlled.
Thanks, Charles! We're glad your AC is keeping up better and the air feels lighter. We appreciate you choosing Westlake Ducts Austin.
Noticing an unusual amount of dust accumulating on our furniture despite regular cleaning, we decided to have our air ducts cleaned. The results were excellent—the technicians removed dirt that had built up over many years. The air now feels much cleaner, allergy issues have decreased, and our HVAC system is operating far more efficiently than before. We are very glad we finally had this done.
Thank you, Samuel! Dust that keeps coming back right after you clean is often a sign the ducts need attention, so we're glad cleaning them made a difference in your home. We appreciate you choosing Westlake Ducts Austin! - Westlake Ducts Austin
I was genuinely worried that disturbing decades of dust would make my kids allergies worse but Eli used a specialized high velocity containment system that kept the air perfectly clean.
Thank you, Lawrence! Keeping dust contained matters even more with kids who have allergies, so we're glad Eli's setup kept the air clean while he worked. - Westlake Ducts Austin
technician noticed that the electronic cell of my air cleaner was dirty. He showed me how to remove and clean it myself. This five-minute lesson will help me save on the cost of replacing the filter.
Thank you, Roy! We're glad our technician could show you how to clean the air cleaner cell yourself. A few minutes of upkeep can save you a lot on replacements. - Westlake Ducts Austin
Ben was wearing work boots on our wooden floors that made a faint squeaking sound, but he walked exclusively on the runner carpet. The duct cleaning job was done excellently!
Thank you, Philip! We're glad the duct cleaning came out great and that Ben kept to the runners to protect your wood floors. We'll pass your note along. - Westlake Ducts Austin
I had the air ducts in my home in Austin cleaned. The technician showed me photos taken before and after the cleaning. My allergy issues have eased somewhat compared to before.
Thank you, Ignatius! We're glad the before-and-after photos showed you the difference and that your allergies have eased since the cleaning. - Westlake Ducts Austin
The crew was respectful and explained everything without condescension.
Thank you, Jolyon! We always want homeowners to understand what we're doing and why, so we're glad the crew explained everything clearly. - Westlake Ducts Austin
Scheduled this service because I felt like I was dusting constantly.
Thank you, Humphrey! Constant dusting is one of the most common signs your ducts need cleaning. We hope you're dusting a lot less now. - Westlake Ducts Austin
Yesterday, I had my kitchen exhaust and central AC ducts cleaned. He and his team removed layers of oil and dust that had accumulated over many years. The kitchen now smells much cleaner. I am truly glad that I finally got this done.
Thank you, Silvester! Years of grease and dust in a kitchen exhaust and AC ducts takes real work to clear, and we're glad your kitchen smells cleaner now. - Westlake Ducts Austin
Analyzing 9,840,2499.8M ReviewsFor 27,70927.7K Experts