Music school · Westminster, CA · reviewed since 2015
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%96+23.3Value 14%93+13.2Replies to reviews 7%30+2.1Craft & service penalty98−0.2Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#17 of 28 dance studiosiPosition by Experts Score among all companies we track in this category. · better than 41%
4.9★★★★★168 Google reviews · 24 photos
91%five-star reviews
4.88★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers frequently praise the friendly, helpful staff and the variety of music and dance programs available for children and adults. Reviewers highlight positive communication, clean facilities, and patient instructors who provide performance opportunities. However, one low-star review criticized an instructor for using a cellphone during a lesson and noted that the facility feels too small. Another mentioned the lack of an elevator for accessibility, though the school accommodated this by offering first-floor lessons.
Google rating: 4.9 out of 5 from 168 reviews (91% five-star).
Reviews on this page: 168 Google reviews (103 with written comments, 5 with photos).
Owner responses: the business replied to 27% of reviews.
Most recent review: September 2, 2026.
Service: Dance Studio serving Westminster, California.
Data from Google, last updated October 28, 2026.
Score profile vs other dance studios
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Westminster Arts AcademyDance Studios median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Westminster Arts Academy: 87/100 on this factor. Category median: 91.A
87
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Westminster Arts Academy: 96/100 on this factor. Category median: 93.A
96
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Westminster Arts Academy: 98/100 on this factor. Category median: 95.A
98
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Westminster Arts Academy: 93/100 on this factor. Category median: 97.A
93
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Westminster Arts Academy: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Westminster Arts Academy: 30/100 on this factor. Category median: 51.D
30
Bar = this company · dark tick = category median.
Star ratings
168 Google reviews we collected
4.9of 5
5 stars15391%
4 stars117%
3 stars32%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 103 written reviews
99%praise
Praise9199%
Complaints11%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude4549%
Would recommend2325%
Price & value910%
Quality & results44%
Speed & response44%
Honesty & trust44%
Communication33%
What customers talk about
We read 103 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Look them up and Nhu at the front desk is awesome 🤩 friendly, attentive responsive.”
“Unfortunately we have moved and can no longer attend, but I would definitely recommend WAA to anyone local to the area.”
“Everyone here goes above and beyond and provides exceptional service at a very reasonable rate.”
“Fernando is efficient and gives outstanding customer service.”
“The staff is all very friendly and seem to genuinely love children and their jobs.”
“All of the instructors and staff are very friendly and helpful and provide great communication and customer service!”
People customers mention
Teresa4 reviews
Fernando3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
CChristine3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Decided to take voice lessons again after forever! Look them up and Nhu at the front desk is awesome 🤩 friendly, attentive responsive. I love seeing her every time I go to my lessons! So pleasant! Thank you!
CCLocal Guide · 65 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
My son absolutely loved the anime art class with Mr. A(ce?). He got along well with the other kids and always looked forward to his weekly class. He’s also improved to much as an artist. Unfortunately we have moved and can no longer attend, but I would definitely recommend WAA to anyone local to the area.
YYazminLocal Guide · 32 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Si quieres que tus hijos estudien música este es el lugar indicado ,excelente trato excelentes maestros mas q recomendado .
JJ.Local Guide · 337 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★
Needs elevators for us handicamp. They accompanied me by having lessons on the 1st floor. The instructor is supportive but I am hard learning. I would recommend it.
KKody3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Mr. Fernando very friendly I love to bother him after my lessons. I have been attending here for a year now my instructors are friendly and helpful.
CCarlosLocal Guide · 30 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Great instructors, welcoming environment, and inspiring classes. Highly recommend Westminster Art Academy.
Decided to take voice lessons again after forever! Look them up and Nhu at the front desk is awesome 🤩 friendly, attentive responsive. I love seeing her every time I go to my lessons! So pleasant! Thank you!
Response from the owner · 2 months ago
Thank you so much for coming back to voice lessons and for the kind words, Christine! We're thrilled Nhu has made your visits pleasant—she'll be so happy to hear this. We look forward to supporting your musical journey and seeing you at your next lesson!
T
Travis AnthonyLocal Guide · 83 reviewsiTotal number of Google reviews Travis has written across all businesses on Google Maps, not just this one.
Thanks for the five-star review, Travis! We're thrilled you had a great experience from the start and appreciate you sharing that. We look forward to serving you again; please reach out if there's anything we can do for you.
C
C HernandezLocal Guide · 65 reviewsiTotal number of Google reviews C has written across all businesses on Google Maps, not just this one.
My son absolutely loved the anime art class with Mr. A(ce?). He got along well with the other kids and always looked forward to his weekly class. He’s also improved to much as an artist. Unfortunately we have moved and can no longer attend, but I would definitely recommend WAA to anyone local to the area.
Response from the owner · 5 months ago
Thank you for the wonderful review. We're thrilled your son loved Mr. A's anime art class, made friends, and improved so much as an artist. We're sorry you had to move but truly appreciate your recommendation to local families. If you ever return to the area we'd love to welcome him back.
Y
Yazmin EscalonaLocal Guide · 32 reviewsiTotal number of Google reviews Yazmin has written across all businesses on Google Maps, not just this one.
Si quieres que tus hijos estudien música este es el lugar indicado ,excelente trato excelentes maestros mas q recomendado .
Response from the owner · 6 months ago
Muchas gracias, Yazmin. Nos alegra saber que tus hijos estudian música con nosotros y que valoras el trato y la dedicación de nuestros maestros. Agradecemos muchísimo tu recomendación. Esperamos seguir acompañando su aprendizaje musical.
J
J. C. CampbellLocal Guide · 337 reviewsiTotal number of Google reviews J. has written across all businesses on Google Maps, not just this one.
Needs elevators for us handicamp. They accompanied me by having lessons on the 1st floor. The instructor is supportive but I am hard learning. I would recommend it.
Response from the owner · a year ago
Hi Jim! We are sorry for not having an elevator. If we owned the building we would definitely look into that! We have already made plans to have your lessons on the ground floor level moving forward as you're aware. We make a concerted effort to accommodate everyone and hope the rest of your experience with us is pleasant. Sorry again and see you in two weeks!
K
Kody Vu3 reviewsiTotal number of Google reviews Kody has written across all businesses on Google Maps, not just this one.
Mr. Fernando very friendly I love to bother him after my lessons. I have been attending here for a year now my instructors are friendly and helpful.
Response from the owner · 8 months ago
Thanks so much for the great review, Kody! We're thrilled Mr. Fernando and the rest of the instructors have been friendly and helpful, and that you enjoy chatting with him after lessons. Thank you for being with us for a year — we look forward to supporting your continued progress.
C
Carlos E UrangaLocal Guide · 30 reviewsiTotal number of Google reviews Carlos has written across all businesses on Google Maps, not just this one.
Great instructors, welcoming environment, and inspiring classes. Highly recommend Westminster Art Academy.
Response from the owner · 10 months ago
Thank you for your positive feedback! We're thrilled to hear that you enjoyed our instructors and classes. Your recommendation means a lot to us, and we look forward to seeing you in class again soon!
T
TechThomas3031 reviewiTotal number of Google reviews TechThomas303 has written across all businesses on Google Maps, not just this one.
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your recommendation means a lot to us. We appreciate your support and look forward to serving you again!
O
Ocean Van5 reviewsiTotal number of Google reviews Ocean has written across all businesses on Google Maps, not just this one.
Love the place for my daughter to learn piano and hiphop dancing.
Response from the owner · a year ago
Thank you for your wonderful review! We're thrilled to hear that your daughter is enjoying her piano and hip-hop dancing lessons with us. It’s our goal to provide a nurturing environment for our students to grow and explore their passions. We look forward to continuing to support her musical and dance journey!
B
Benny OLocal Guide · 55 reviewsiTotal number of Google reviews Benny has written across all businesses on Google Maps, not just this one.
This is awesome place where my kids are learning violin and singing classes. Friendly staff and nice and clean facilities. #westminsterartsacademy #buzzybooth
Response from the owner · a year ago
Thank you for your wonderful feedback! We're thrilled to hear that your kids are enjoying their violin and singing classes. Our team takes pride in providing a friendly and clean environment for all students. We appreciate your support and look forward to seeing your family continue to thrive at Westminster Arts Academy!
