Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 35%85+29.7Reliability 15%77+11.5Craft & service 20%87+17.4Value 10%93+9.3Momentum 8%19+1.5Track record 7%20+1.4Accountability 5%58+2.9Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCOREWestwood Pest Control
Boston, MA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 86 pest control services · 5.0★ from 175 Google reviews
Report card
Percentile vs other pest control services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: value and craft & service; weakest: momentum.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.Westwood Pest Control is better than 85% of pest control services.A
85
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.Westwood Pest Control is better than 77% of pest control services.B
77
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.Westwood Pest Control is better than 87% of pest control services.A
87
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Westwood Pest Control is better than 93% of pest control services.A
93
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Westwood Pest Control is better than 19% of pest control services.F
19
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Westwood Pest Control is better than 20% of pest control services.D
20
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Westwood Pest Control is better than 58% of pest control services.C
58
Reviews for your job
Customers hired Westwood Pest Control for 8 kinds of job.
Westwood Pest Control for cockroach extermination
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$81–$246
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 69/100.How Job match is calculatedBuilt only from reviews Google tagged “Cockroach extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#51 / 58
All 3 Google reviews tagged “Cockroach extermination”
Matthew9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Used twice now, very thorough, knowledgeable and honest.
Hornet & wasp exterminationCockroach extermination
HectorLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Paul is a great guy, cares about getting the job done right. Doesn’t try to sell you on a million other things like the bog companies do.
Ant exterminationBat exterminationBed bug extermination+ Quality+ Professionalism+ Value
C4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
I manage over 50 properties and every time I have had an issue with pests Westwood Pest control has taken care of it quickly, efficiently, and at a fair price. I highly recommend them.
Ant exterminationCockroach exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Price
$184+58% vs typical pest control services
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 66%Reasonable 34%Overpriced 0%Not sure 0%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Rodent extermination | 35 | $103–$371 |
| Hornet & wasp extermination | 28 | $93–$282 |
| Ant extermination | 21 | $83–$246 |
| General pest inspection | 10 | $56–$128 |
| Mosquito extermination | 7 | $68–$108 |
| Bee extermination | 6 | $186–$371 |
| Spider extermination | 4 | $67–$159 |
| Termite inspection | 3 | $103–$323 |
