PEST CONTROL SERVICES · BOSTON, MA
Westwood Pest Control logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%68+23.8Reliability 15%53+8Craft & service 20%51+10.2Value 10%91+9.1Momentum 8%23+1.8Track record 7%18+1.3Accountability 5%58+2.9Experts Score= 57Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.57SCORE

Westwood Pest Control

Better than 62% of pest control services · #20 of 52

5.0★175 Google reviewsGoogle star rating as shown on Google Maps.
4.93★last 12 monthsAverage stars on reviews from the last 12 months only.
1%1–2★ in 2 yrs (avg 1.8%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Westwood Pest Control for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$81–$136
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#31 / 42
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 10 Google reviews tagged “General pest inspection”

★★★★★ Bridget · 2 months ago

Excellent experience! They had outstanding communication and response time, provided thoughtful recommendations, and were incredibly thorough with their pest control approach. We really appreciated their professionalism and attention to detail. Highly recommend

Great priceGeneral pest inspectionMosquito exterminationAnt extermination
★★★★★ Brian · 4 months ago

Paul educated me on what he was going to do and explained what I should expect afterwards. He came out on short notice to accommodate my schedule and tight timeline. If you are looking for a knowledgeable Owner who shows up to do his own work, then Paul is your man and Westwood Pest is your company.

Spider exterminationGeneral pest inspectionAnt extermination
★★★★★ Rachel · a year ago

Paul is efficient and friendly - the best pest control we could ask for! His rodent extermination was thorough and we saw results within the week, and ants no longer invade our kitchen after his treatments. Best of all, he prices his services fairly unlike big pest-control companies. Will definitely hire again!

Great priceHornet & wasp exterminationRodent exterminationGeneral pest inspection
★★★★★ C · 3 years ago

Paul was wonderful and took the time to inspect the house and was able to determine it was a mold situation. He did a moisture check and could see there was moisture at the location. I highly recommend his service, very professional and responsive.

Home inspectionGeneral pest inspection+ Responsiveness+ Professionalism
★★★★★ Hector · 3 years ago

Paul is a great guy, cares about getting the job done right. Doesn’t try to sell you on a million other things like the bog companies do.

Ant exterminationBat exterminationBed bug extermination+ Quality+ Professionalism+ Value
★★★★★ Cheryl · 4 years ago

I highly recommend Westwood Pest Control. Paul did a full pest/insect inspection for a dwelling that is being demolished. I received a complete report in a very timely manner. Service was prompt, professional and at a very reasonable price. Five stars!

General pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Gayle · 4 years ago

Paul was very thorough with his initial same day visit. Then he followed up! When I saw a bit of continued activity, he was back out immediately. He really went above and beyond moving furniture and carpeting to be as thorough as possible. A great find for any pests issues!

General pest inspectionService not listed+ Responsiveness+ Punctuality+ Quality
★★★★★ Xiao · 4 years ago

Paul did the mosquito and tick on the lawn and indoor treatment on ants and mice. Great services and very nice guy.

Ant exterminationMosquito exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Elizabeth · 4 years ago

Paul is an amazing person to work with. We hired him for a school consultation and preventative treatments for our program. He is responsible, quick to respond and very reliable. He knows what he is doing and has always presented us with several options for our plans. I highly recommend him.

General pest inspectionService not listed+ Responsiveness+ Punctuality+ Quality
★★★★★ Bill · 4 years ago

Westwood Pest Control not only had the lowest price, they have been the only ones to finally rid my house of carpenter bees. I have tried several other pest control companies in the past and the fix was always temporary. On time, professional and got the job done the first time.

Ant exterminationBee exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality

vs category

Blue = Westwood, grey = pest control services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.83★ (6 reviews)2024-Q2: 5.00★ (9 reviews)2024-Q3: 5.00★ (8 reviews)2024-Q4: 5.00★ (7 reviews)2025-Q1: 5.00★ (4 reviews)2025-Q2: 5.00★ (13 reviews)2025-Q3: 5.00★ (22 reviews)2025-Q4: 5.00★ (10 reviews)2026-Q1: 5.00★ (4 reviews)2026-Q2: 5.00★ (16 reviews)2026-Q3: 4.81★ (21 reviews)2026-Q4: 5.00★ (6 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$184+46% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Great price 66%Reasonable 34%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%68+23.8Reliability 15%53+8Craft & service 20%51+10.2Value 10%91+9.1Momentum 8%23+1.8Track record 7%18+1.3Accountability 5%58+2.9Experts Score= 57Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
68
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
53
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
51
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
91
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
23
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
18
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
58

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+33 / −0
Professionalism
+38 / −0
Responsiveness
+35 / −0
Punctuality
+31 / −0
Value
+34 / −0

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