Analyzing 5,403,8675.4M ReviewsFor 14,52514.5K Experts

Experts Reviews · Company report
Westwood Pest Control logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%68+23.8Reliability 15%53+8Craft & service 20%51+10.2Value 10%91+9.1Momentum 8%23+1.8Track record 7%18+1.3Accountability 5%58+2.9Experts Score= 57Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.57SCORE

Westwood Pest Control

Boston, MA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 52 pest control services · 5.0★ from 175 Google reviews

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Report card

Percentile vs other pest control services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: value and satisfaction; weakest: track record.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Westwood Pest Control is better than 68% of pest control services.B
68
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Westwood Pest Control is better than 53% of pest control services.C
53
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Westwood Pest Control is better than 51% of pest control services.C
51
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Westwood Pest Control is better than 91% of pest control services.A
91
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Westwood Pest Control is better than 23% of pest control services.D
23
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Westwood Pest Control is better than 18% of pest control services.F
18
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Westwood Pest Control is better than 58% of pest control services.C
58

Reviews for your job

Customers hired Westwood Pest Control for 8 kinds of job.

Westwood Pest Control for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$73–$136
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 66/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#33 / 38

All 3 Google reviews tagged “Bug & insect extermination”

Ryan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've hired Paul for mice extermination and the spraying of the exterior of our home. I had recently purchased the house when Paul came out for the mice and he mentioned that an exterminator had been there previously. As a result, he did not charge me as much when he easily could have. He is a great, honest guy. Highly recommend! Thanks Paul!

Bug & insect exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
HectorLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Paul is a great guy, cares about getting the job done right. Doesn’t try to sell you on a million other things like the bog companies do.

Ant exterminationBat exterminationBed bug extermination+ Quality+ Professionalism+ Value
Rob5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Paul exceeded our expectations. He communicated proactively and delivered on everything he said, exactly as promised. We are very happy with the service we received from Westwood Pest Control!

Bug & insect exterminationRodent extermination

Price

$184+46% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 66%Reasonable 34%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination35$121–$371
Hornet & wasp extermination28$106–$323
Ant extermination21$96–$323
General pest inspection10$81–$136
Mosquito extermination7$81–$99
Bee extermination6$246–$426
Spider extermination4$73–$161
Termite inspection3$116–$282

Compare with

Pest Assassins logoPest AssassinsExperts Score 64Boston · 4.98★Green Planet Pest Control, Inc logoGreen Planet Pest Control, IncExperts Score 62Boston · 4.98★P & S Pest Control logoP & S Pest ControlExperts Score 57Boston · 4.99★