Very disappointing experience — please be careful and ask questions before hiring any Attorney I am extremely disappointed with my experience with this law firm. Before hiring the firm, I had an approximately 40-minute consultation directly with Mr. Wally of Whalley Law PLLC. I explained my divorce situation, my concerns, and what I needed from an attorney. He explained his approach, and I left that conversation believing that he understood my circumstances and that he would represent me in my case. That conversation gave me hope and confidence that I had found the right attorney. Based on my understanding from that consultation, I decided to hire the firm and paid the requested fee. Three days later, I was informed that my case would be assigned to a different attorney. I was extremely disappointed because my decision to hire the firm was based in significant part on my consultation with Mr. Wally and my understanding that he would handle my case. If I had known before paying that another attorney would be assigned to my case, I would have wanted to consider that information before deciding whether to hire the firm. I was also concerned about the level of experience of the attorney who was assigned to me compared with what I had expected when I decided to hire the firm. For me, this is not simply about money. It is about trust, communication, and transparency. When someone is going through a difficult divorce and is paying a substantial amount for legal representation, they should have a clear understanding of who will actually represent them. English is not my first language, and I was already in a vulnerable position because I urgently needed legal representation. That made clear communication particularly important to me. I needed to understand exactly who I was hiring and who would be responsible for my case. My experience left me feeling that my expectations were not clearly addressed before I paid the firm, and the change in attorney shortly afterward seriously damaged my confidence and trust. If you are considering hiring this firm, I strongly recommend getting everything in writing before paying. Ask: • Is the attorney I am consulting with going to personally represent me? • Who will actually be responsible for my case? • Can my case be reassigned to another attorney after I pay? • What experience does the assigned attorney have with my type of case? • What happens to my retainer if the attorney I expected to represent me does not handle the case? I am sharing my experience so that other people, especially anyone who may be in a vulnerable situation or who may have difficulty communicating in English, can ask these questions before making a financial commitment. I believe every client deserves clear information about who they are hiring and who will actually handle their case.

Whalley Law
Whalley Law at a glance
Google reviewers rate Whalley Law 4.6 out of 5 based on 111 reviews, with the owner responding to 87% of them. Clients frequently praise the firm for handling divorce, custody, and protection order cases with clear communication, attentiveness, and a sympathetic approach to complex family matters. However, low-star reviews highlight recurring issues with missed appointments, unreturned calls, and dissatisfaction with high monthly retainer fees.
- Google rating: 4.6 out of 5 from 111 reviews (88% five-star).
- Reviews on this page: 111 Google reviews (94 with written comments).
- Owner responses: the business replied to 87% of reviews.
- Most recent review: September 11, 2026.
- Service: Wrongful Termination Lawyer serving Covington, Washington.
Data from Google, last updated November 3, 2026.
Score profile vs other wrongful termination lawyers
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and satisfaction; weakest: momentum.
Bar = this company · dark tick = category median.
Star ratings
111 Google reviews we collected
- 5 stars9888%
- 4 stars00%
- 3 stars11%
- 2 stars11%
- 1 star1110%
Praise vs complaints
Phrases our text analysis found in 94 written reviews
- Praise14091%
- Complaints149%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude4026%
- Would recommend3120%
- Quality & results2516%
- Honesty & trust2214%
- Speed & response1610%
- Communication1610%
- Price & value43%
What customers talk about
We read 94 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I found Whalley Law to be experienced, knowledgeable, and sympathetic to my needs.”
“…y invested in helping me navigate this process, and I wholeheartedly recommend their services to anyone in need of a knowledgeable and reliable legal…”
“If you are considering hiring this firm, I strongly recommend getting everything in writing before paying.”
“They were consistently clear, communicative, and thorough at every step, making a difficult time much more manageable.”
“…paid the firm, and the change in attorney shortly afterward seriously damaged my confidence and trust.…”
“I cannot recommend Mitzi Lowe enough, I feel like she answered every question and honestly kept it real with me through the whole process.”
“This firm is very people oriented, they are fast to get back to you and you feel like you are their top priority!”
“She always kept me in the loop on everything going on and I cannot thank her enough!”
“Call The Whalley Law Team for your free consultation.”
“Based on my understanding from that consultation, I decided to hire the firm and paid the requested fee.”
People customers mention
- Jeff 11 reviews
- David 3 reviews
- Potter 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
I cannot recommend Mitzi Lowe enough, I feel like she answered every question and honestly kept it real with me through the whole process. She stuck up for me when needed and fought to get me every dollar possible. She always kept me in the loop on everything going on and I cannot thank her enough!!
I found Whalley Law to be experienced, knowledgeable, and sympathetic to my needs. They took my case when a couple other law firms wouldn't. They walked me through every step of the process, and they left the decision to settle in my hands. Paralegal Mitzi went above and beyond in staying on top of deadlines,…
If I could give 0 stars, I would. This place is very unprofessional. I set up a consultation, gave them all my information and everything, and on the day of the appointment, nobody called me. I called multiple times throughout the day until someone finally picked up the phone in the afternoon, just to be told that I…
I worked with Whalley Law on a protection order case and had a good overall experience. Karl Verzani represented me and he was calm, definitely not as stressed and nervous as I was, and he was just prepared and very clear in how he handled things. There were a few errors early on , on my declaration, but to their…
I would like to extend my sincere gratitude for their unwavering support and guidance throughout my divorce process. From the very beginning, they demonstrated exceptional professionalism, compassion, and dedication. They were consistently clear, communicative, and thorough at every step, making a difficult time…
My brother used them for a custody battle and he got the arrangements he requested. Highly highly recommend them !!!!
Photos
Customer reviews
4.6 ★★★★★ 111 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I cannot recommend Mitzi Lowe enough, I feel like she answered every question and honestly kept it real with me through the whole process. She stuck up for me when needed and fought to get me every dollar possible. She always kept me in the loop on everything going on and I cannot thank her enough!!
I found Whalley Law to be experienced, knowledgeable, and sympathetic to my needs. They took my case when a couple other law firms wouldn't. They walked me through every step of the process, and they left the decision to settle in my hands. Paralegal Mitzi went above and beyond in staying on top of deadlines, keeping me informed, and negotiating payouts to make sure most of the pain and suffering money went to the person who experienced the pain and suffering - me! Highly recommended! 👍👍👍
If I could give 0 stars, I would. This place is very unprofessional. I set up a consultation, gave them all my information and everything, and on the day of the appointment, nobody called me. I called multiple times throughout the day until someone finally picked up the phone in the afternoon, just to be told that I wasn’t scheduled at all. The lady who answered the phone seemed to get upset toward the end because I couldn’t hear her clearly the call kept cutting out or there seemed to be an issue with the phone connection. You would think you’d be speaking with professionals, but it doesn’t seem that way. Just go somewhere else.
I worked with Whalley Law on a protection order case and had a good overall experience. Karl Verzani represented me and he was calm, definitely not as stressed and nervous as I was, and he was just prepared and very clear in how he handled things. There were a few errors early on , on my declaration, but to their defense we had to RUSH to submit it because I had hired them pretty late and there was a deadline, but everything was corrected and handled professionally. Overall I am satisfied and would hire them again and probably will need to hire them again in December….KARL VERZANI IS AN O.G (mic drop) -Albert Neris
Thank you so much for taking the time to share your experience, Albert! We truly appreciate your thoughtful review. We're glad Karl was able to provide the calm, preparation, and clear guidance you needed during what we know can be a very stressful situation. We also appreciate your understanding regarding the initial declaration. Because of the tight filing deadline, we had to move quickly, but we're happy we were able to correct everything and ensure your case was handled professionally. Your confidence in our team means a great deal to us, and we'll be sure to pass along your kind words to Karl, especially the "O.G." compliment! Thank you again for trusting Whalley Law. If you need anything in the future, we're here to help. Wishing you all the best, The Whalley Law Team
I would like to extend my sincere gratitude for their unwavering support and guidance throughout my divorce process. From the very beginning, they demonstrated exceptional professionalism, compassion, and dedication. They were consistently clear, communicative, and thorough at every step, making a difficult time much more manageable. I always felt informed, heard, and supported, which made all the difference during such a challenging transition. I truly appreciate the time, effort, and care they invested in helping me navigate this process, and I wholeheartedly recommend their services to anyone in need of a knowledgeable and reliable legal team.
Thank you for your kind words and for trusting Whalley Law during such a difficult time. We're so glad our team was able to provide the support, communication, and guidance you needed throughout the process. Your recommendation means a great deal to us, and we wish you all the best moving forward!
I was very disappointed I worked with David on their team. Very nice and professional I will say. However, I was a single mom divorcing an abusive husband where I paid all the bills and mortgage. I wanted to keep my house for my kids since I also used my money to buy and paid the mortgage. I told David I needed someone to stand up for me because I have no backbone with my ex and his mother. I paid him $10,000. During the divorce mediation David spent the whole time in an online court case. I got completely mangled and now am in a horrible financial situation stuck with ALL the debt and forced to sell my house. My ex will also get majority of the proceeds from the house even though I had to also pay for ALL the repairs and the sell of the house because my ex REFUSED to work. At the end of the mediation David said “well we have a case to take to trial but the starting cost will be $30,000”. Ya no thanks.
My brother used them for a custody battle and he got the arrangements he requested. Highly highly recommend them !!!!
Thank you so much for your recommendation! We're honored to have been able to help your brother achieve a positive outcome. Your support means a great deal to our team, and we truly appreciate you taking the time to share your experience!
Jordan is a great representative of the firm :)
Thank you for your kind words! We’re so glad to hear Jordan made such a positive impression. We'll be sure to share your compliment with him. We truly appreciate your support!
Attorney no show
Business details
- Phone: (253) 565-3209
- Website: whalley-law.com
- Service area: Covington, WA