Google reviewers rate Whitaker Auto Repair 4.9 out of 5 based on 279 reviews, with the owner responding to 13 percent of them. Customers frequently cite punctual service, fair pricing, and clear communication regarding necessary repairs, noting that the shop avoids unnecessary work. One low-star review criticized a seven-hour wait time without repairs, interior damage, and a diagnostic fee for known issues, though this isolated complaint contrasts with the overwhelmingly positive feedback about honesty and efficiency.
Google rating: 4.9 out of 5 from 279 reviews (97% five-star).
Reviews on this page: 279 Google reviews (202 with written comments).
Owner responses: the business replied to 13% of reviews.
Most recent review: October 22, 2026.
Service: Auto Repair Shop serving Grand Island, Nebraska.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.9
★★★★★
279 reviews on Google
5★270
4★5
3★1
2★0
1★3
Reviews from Google, shown as published (original wording, unedited).
KD
Katie Dart2 reviews
★★★★★
Extremely flexible, dependable, honest, AND my actual price was cheaper than it “could” have been. These guys are all awesome. 100% return customer.
Price assessment: Great price
Services: Auto power window repair, General repairs & maintenance, Electrical, Auto engine diagnostic, Oil change, Service not listed
I had my oil changed, thanks to Whitaker auto repair for doing a great job.
Response from the owner · 4 years ago
Thank you, Billy, for leaving us a review of your experience! We appreciate your recommendation and we look forward to working with you again in the future.
Outstanding work ethic the customer service was amazing and the quality of their work was as well. The people working there were professional helpful and easy to talk to. I highly recommend this place and I plan to take all my vehicles in the future here.
I thought I had an issue and found out from them it was not and nothing needed to be fixed. They dont make up problems or lie and try to rip you off. A++ service every time and i have been twice so far.