White Box Computers holds a perfect 5.0 rating from 25 reviews, with the owner responding to 76% of them. Customers frequently highlight quick turnaround times, professional communication, and reasonable pricing for services including screen repairs, hardware installations, and troubleshooting. Recurring themes involve the technician's ability to resolve issues rapidly, often through house calls, and his willingness to provide detailed updates throughout the repair process. No common criticisms were identified in the provided excerpts.
Google rating: 5.0 out of 5 from 25 reviews (100% five-star).
Reviews on this page: 25 Google reviews (21 with written comments).
Owner responses: the business replied to 76% of reviews.
Reviews from Google, shown as published (original wording, unedited).
AM
Andy Meza III3 reviews
★★★★★
Brian is a great guy. He repaired my screen in just a few days and did a wonderful job. It saved me from buying another higher end laptop. I would definitely recommend him. Thanks White Box Computers!
Response from the owner · 4 months ago
Thank you for the review Andy. I’m glad I was able to help!
I’d say I am lucky that I ran into Brian when i ran into a issues with my computer. Brian was extremely professional and thorough throughout the entire repair process. I brought my PC in for a motherboard replacement, and he kept me updated every step of the way. When additional issues came up (cooling and fan noise), he took the time to properly diagnose them instead of rushing the job. The computer is now running like new. Communication was clear, pricing was transparent, and he answered all my questions without any pressure. 10/10 service!! Highly Recommend!!!
We’ve been using White Box for right around 20 years, probably longer. I think we were probably one of their first clients. We regret not writing this sooner. Brian has installed countless computer systems for us throughout the years, including our camera systems and helped us get out of many problems. He was always extremely responsive and I’m glad small businesses like his still exist. You don’t get this level of care anymore these days unfortunately.
Response from the owner · 7 months ago
I really appreciate that. It’s always a pleasure working with you Tod.
White Box Computers provided excellent service when fixing my PC. When there were still issues after ordering necessary parts, they communicated with me promptly and worked around my schedule. They put in time and dedication, and went above and beyond my expectations. They're professional, honest, and reasonably priced with their services. Thank you White Box, for taking such great care and consideration with my PC. I'd only go to them now on for any tech services I need.
Response from the owner · a year ago
Thank you for the kind words Nicholas. I’m glad I was able to fix the problems.
I trusted Brian based on reviews to build my gaming pc. He did an excellent job!! He is the guy if you ever need any computer work. Very reliable, Very Friendly. Do not hesitate! I’m happy with trusting Brian. Thank you!
Response from the owner · a year ago
Thanks for the kind words Mark. I’m glad you liked the PC!
I showed up unexpectedly with an emergency..(cat locked up my keyboard with the display setting on huge)
Shift - didn’t work….
Thought I was screwed….
He fixed it in less than 5 minutes…..
Thank you Brian!!!!
Had a few documents get deleted. Which was very important for my business. He was able to have it resolved in a very fast manner. Was very professional and on task. If your looking for a computer guy. Look no farther. I will be a customer for life. Thanks again your knowledge was beyond belief. Thomas Gradowski Alfa Backflow
Response from the owner · a year ago
Thanks for the review Tom! I’m glad I was able to help.