Analyzing 6,802,7336.8M ReviewsFor 19,24619.2K Experts

Experts Reviews · Company report
White Rock Roofing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

White Rock Roofing

Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 80 roofing contractors · 5.0★ from 216 Google reviews

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Report card

Percentile vs other roofing contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.White Rock Roofing is better than 100% of roofing contractors.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.White Rock Roofing is better than 99% of roofing contractors.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.White Rock Roofing is better than 100% of roofing contractors.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.White Rock Roofing is better than 100% of roofing contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.White Rock Roofing is better than 100% of roofing contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.White Rock Roofing is better than —% of roofing contractors.–
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Reviews for your job

Customers hired White Rock Roofing for 8 kinds of job.

White Rock Roofing for attic venting installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Attic venting installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 20

All 4 Google reviews tagged “Attic venting installation”

Patrick9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

In March 2023, I chose White Rock Roofing to replace my roof from multiple bids. Three days before work was to begin, a notice from the city said my street would be closed to access for a month starting before the scheduled start. I called Jose Reyes, my contact at White Rock, who within 3 hours had pulled the…

Attic venting installationAttic venting repairsRoof damage repair+ Responsiveness+ Quality+ Professionalism
LisaLocal Guide · 73 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

When I contacted White Rock and Jose immediately responded the same day and came out the next to give me an estimate. He walked me through the process and answered all my questions as this was the first time I’d gone through this process. I had a few other roofers to come by, but I felt really good with Jose and…

Customer photo from Lisa's reviewCustomer photo from Lisa's reviewCustomer photo from Lisa's reviewCustomer photo from Lisa's review
Attic venting installationRoof damage repairRoof inspection+ Responsiveness+ Punctuality+ Quality
WillLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Amazing to work with. Very professional and communicative. High quality work. Jose was awesome and I’d call him again.

Attic venting installationRoof damage repairRoof installation+ Responsiveness+ Punctuality+ Quality
todd3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jose provided a few different options to improve attic ventilation. He was able to secure solar vents for less than what I saw online passing along savings my way. In addition to the install of the vents they went out of their way to reseal a few issue spots that they had noticed.

Attic ventingAttic venting installationRoof repair+ Responsiveness+ Punctuality+ Quality

Price

$1.3k-87% vs typical roofing contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 60%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Roof inspection45$514–$12k
Roof installation37$11k–$23k
Roof repair for storm & wind damage34$1.7k–$18k
Gutter installation29$638–$3.8k
Roof repair28$638–$8.3k
Roof damage repair16$438–$2.9k
Gutter repairs12$371–$2.7k
Attic venting10$638–$5.2k

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