Analyzing 5,375,0625.4M Reviews For 14,39614.4K Experts

Experts Reviews · Company report
White Rock Roofing logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%81+28.4Reliability 15%64+9.6Craft & service 20%92+18.4Value 10%34+3.4Momentum 8%58+4.6Track record 7%49+3.4Accountability 5%46+2.3Experts Score= 70Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.70SCORE

White Rock Roofing

Dallas, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 70 roofing contractors · 5.0★ from 216 Google reviews

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Report card

Percentile vs other roofing contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: craft & service and satisfaction; weakest: value.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.White Rock Roofing is better than 81% of roofing contractors.A
81
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).White Rock Roofing is better than 64% of roofing contractors.B
64
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.White Rock Roofing is better than 92% of roofing contractors.A
92
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.White Rock Roofing is better than 34% of roofing contractors.D
34
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.White Rock Roofing is better than 58% of roofing contractors.C
58
Track recordTrack record · 7% of the scoreReview volume and years with reviews.White Rock Roofing is better than 49% of roofing contractors.C
49
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.White Rock Roofing is better than 46% of roofing contractors.C
46

Reviews for your job

Customers hired White Rock Roofing for 8 kinds of job.

White Rock Roofing for skylight installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Skylight installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 23

All 4 Google reviews tagged “Skylight installation”

Qiuting5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

GREAT work! on time, very professional and respectful to homeowner’s property( I have first-hand experience where the damage caused by workers are worth more than the job itself, so I was super glad to see that Jose and his crew paid attention when moving equipments in and out of my place, not to damage/ dirty my…

Customer photo from Qiuting's reviewCustomer photo from Qiuting's reviewCustomer photo from Qiuting's review
Skylight installation+ Responsiveness+ Punctuality+ Quality
JessLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I hired White Rock Roofing to do a detailed inspection on a house I just purchased. Jose looked in every corner of the attic, checked the skylights and the roof. They confirmed what I suspected, leaks in several areas from previous (poorly done) roof repairs. They replaced several skylights, flashing, and performed…

Customer photo from Jess's reviewCustomer photo from Jess's reviewCustomer photo from Jess's reviewCustomer photo from Jess's review
Roof damage repairRoof inspectionRoof repair+ Responsiveness+ Punctuality+ Quality
Melody2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

White Rock Roofing just completed a major repair of the midsection of the roof of our condominium building. In all stages of this repair, from the bidding process to contracting and scheduling the job to moving materials onsite to repairs and final walk-through, the White Rock team was professional, flexible and…

Gutter repairsRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
alvarez1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Gutter repairsRoof damage repairRoof inspection

Price

$1.3k-87% vs typical roofing contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 60%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Roof inspection45$539–$12k
Roof installation37$11k–$23k
Roof repair for storm & wind damage34$2.0k–$18k
Gutter installation29$638–$4.1k
Roof repair28$638–$8.2k
Roof damage repair16$438–$2.7k
Gutter repairs12$371–$2.3k
Attic venting10$638–$5.2k

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