If I could have given this place zero stars, I would have. Long story short, I drove across town to take my sister here( the manufacturer recommended it) we got there early. He was supposed to open at 10am, wasn't any signs of someone getting ready to open, so we both called and left messages, trying to see if he was going to be late or if he was even still in business. No response. We waited a total of 45 minutes before we found somewhere else to take her item. I finally got a call back on my line an hour later. No apology or anything. But still wanted our business. No sir. That's horrible customer service.

Whittier Small Appliance Sewing & Vacuum
Whittier Small Appliance Sewing & Vacuum at a glance
Google reviewers rate Whittier Small Appliance Sewing & Vacuum 4.5 out of 5 based on 48 reviews, noting the owner rarely responds to feedback. Customers frequently cite quick turnaround times, reasonable pricing, and a 90-day warranty for vacuum, sewing machine, and lamp repairs. While many praise the knowledgeable staff for avoiding unnecessary upsells, low-star reviews highlight instances of unresponsiveness to phone calls and disputes over repair costs or customer treatment.
- Google rating: 4.5 out of 5 from 48 reviews (77% five-star).
- Reviews on this page: 48 Google reviews (35 with written comments, 2 with photos).
- Owner responses: the business replied to 2% of reviews.
- Most recent review: July 31, 2026.
- Service: Dryer Repair Service serving La Habra, California.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 35 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Friendly, doesn't try to upsell you on fixing things that are not broken, super fast and amazing service, reasonable prices.”
“Brought it back recently for service, and it was repaired fast and very affordably!”
“He fixed both my electrolux vacuum cleaners quickly and for a good price.”
“Excellent service, very professional, I recommend this place.”
“Great service”
“This shop is great because Carl is reliable, no-nonsense and knows his trade well.”
“Carl listened to what happened, and said he would take care of it.”
People customers mention
- Carl 5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Friendly, doesn't try to upsell you on fixing things that are not broken, super fast and amazing service, reasonable prices. very good experience :)
This shop is great because Carl is reliable, no-nonsense and knows his trade well. He's fixed our vacuum and he just got my wife's great grandmothers Singer 15-91 sewing machine back to proper running condition, including the electric motor system. I'm a buy-it-once-for-life person, so I'd rather have something repaired over and over than buy a new product, and Carl's knowledge keeps me moving forward on this value. I've occasionally stopped by early in their Open Hours window and found a locked door, so I just call before heading over.
Wow, so grateful!!! My case failed and I dropped my sewing machine from waist high.... wouldn't turn on. Carl listened to what happened, and said he would take care of it. He was not kidding! He called really fast saying it was all fixed. Such a relief, this machine is not made anymore, and I don't want another one. This machine made every suit I ever wore. It made my wedding dress. And my kids Halloween costumes. We have a history. And thanks to this wonderful shop it will continue. Thank you so much!!! 11 out of 10.
Extremely cordial and knowledgeable. The repair and service on our vacuum cleaner was excellent! Highly recommend, 5 Star rating…
Best Small Appliances repairing facility in SGV. Owner extremely knowledgeable in repairing stuff, never had issues after repair for years.
Vacuum's, Air Purifiers, and extremely hard to find professional small appliance supplies store. It's like finding all the most effective household products you never knew about. We used the green goo to clean the windows on our old yacht and it was the only product that worked after spending hundreds at West Marine.
Bought my vacuum from this shop about a year ago, best decision I've ever made. This vacuum is light years better than anything you could get from a dept store. Brought it back recently for service, and it was repaired fast and very affordably!
The owner was very hopeful. And I got what I needed there.
Thank you very much
Took my 1980’s Electrolux vacuum, for repair as it shut off on me. Charged me $118.95 to fix it, left it like new, took it almost at closing time and was ready the next morning by 10:44 , he called that it was ready. Can’t wait to have the time to take my carpet cleaner. Had taken it to another shop Last year for a tune up they quoted me $250.00
Business details
- Address: 16256 Whittier Blvd, Whittier, CA 90603
- Phone: (562) 943-4540
- Website: whittiervacuumandsewing.com
- Service area: La Habra, CA