Absolutely great service! Noah was awesome and helped us in a pinch and shipped the water heater to us right away! Will definitely be ordering again in the future.

Wholesale Water Heater
Wholesale Water Heater at a glance
Customers frequently cite fast shipping, competitive pricing, and helpful online communication as primary benefits of the plumbing supply store. Reviews highlight the availability of hard-to-find water heaters and prompt resolution of minor shipping issues. However, low-star feedback indicates isolated instances of unshipped orders and difficulty processing website purchases, leading to unresolved billing disputes for some buyers.
- Google rating: 4.9 out of 5 from 234 reviews (95% five-star).
- Reviews on this page: 233 Google reviews (200 with written comments, 4 with photos).
- Owner responses: the business replied to 58% of reviews.
- Most recent review: November 9, 2026.
- Service: Plumber serving Detroit, Michigan.
Data from Google, last updated November 11, 2026.
Star ratings
233 Google reviews we collected
- 5 stars22195%
- 4 stars104%
- 3 stars00%
- 2 stars00%
- 1 star21%
Praise vs complaints
Phrases our text analysis found in 200 written reviews
- Praise29299%
- Complaints41%
Topic share
How often each topic comes up in the written reviews
- Speed & response10836%
- Price & value7024%
- Staff & attitude3713%
- Quality & results3612%
- Would recommend269%
- Communication176%
- Honesty & trust21%
What customers talk about
We read 200 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Noah was awesome and helped us in a pinch and shipped the water heater to us right away!”
“Great price, fast delivery and great communication.”
“Very helpful and very knowledgeable customer support and sales.”
“A excellent experience working with the Wholesale Water Heater company!”
“Horrible Customer service and when we tried to buy on the website twice for a g100-200 water heater, they told us that it was not possible to progress…”
“Noah Beson GREAT JOB FINDING THE ORGINAL PURCHASE INVOICE 5 STARS !”
“Appreciated the detailed product pages, post sale communications, and overall great value.”
“…of my supply house, which tells me Wholesale water heaters are very honest people and not looking to gouge a dairy farmer👍 Or any other business own…”
People customers mention
- Noah 8 reviews
- Rheem 5 reviews
- Heaters 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Photos
Customer reviews
4.9 ★★★★★ 234 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
quick and clear online chatting service ! will come back next time!
Hi Tea & Coffee Exchange, Thank you for the kind review! It's wonderful to hear that our online chat team was able to provide quick, clear answers and make your experience a positive one. Having knowledgeable assistance just a message away is something the team takes pride in. Thank you for giving Wholesale Water Heater a chance. The team looks forward to helping you again on your next purchase!
Great products and service!
Hi Rusty, Thank you for the great review! Quality products and dependable service are at the heart of what Wholesale Water Heater strives to deliver, and it's always encouraging to hear that reflected in a customer's experience. Your business is sincerely appreciated. Thanks for choosing Wholesale Water Heater!
Very helpful and very knowledgeable customer support and sales. Very prompt delivery; They said Wednesday and the tankless electric water heater arrived on Wednesday. Last but not least, they had it in stock, while no one else had it in stock!!! A excellent experience working with the Wholesale Water Heater company!!!
Hi Ramzi, Thank you for such a detailed review! Having the right product in stock is only part of the equation, so it’s especially rewarding to hear that our customer support, sales team, and delivery all lived up to expectations. When Wednesday is promised, Wednesday is exactly when it should arrive! Thank you for trusting Wholesale Water Heater for your tankless electric water heater. It was a pleasure serving you, and the team truly appreciates the enthusiastic recommendation!
Best price and fast shipping
Hi Tamra, Thank you for the five-star review! Getting customers the products they need quickly without overpaying is a big part of what Wholesale Water Heater is all about, so it’s great to hear we delivered on both. Thank you for your business, Tamra. We hope to serve you again soon!
Always have what I need in stock with lightning fast delivery
Hi Tommy, Thank you for the fantastic review. It’s great to hear that the products you need are consistently in stock and that delivery continues to be lightning fast. Your continued support is truly appreciated, and the team is here anytime you need assistance.
Friendly and helpful staff and next day delivery!
Hi Shelby, Thank you for the great review. It’s wonderful to hear the staff was friendly and helpful and that next day delivery met your needs. Your support is appreciated and the team is here anytime you need assistance.
Ultra Fast Delivery. Products were exactly as expected.
Hi Joseph, Thank you for the great review! Ultra fast delivery and products arriving exactly as expected is the kind of straightforward experience the team strives to provide with every order. Thank you for trusting Wholesale Water Heater. Your business is greatly appreciated, and we hope to be your first call the next time you need us!
Very easy to order, very much hassle free.
Hi Michael, Thank you for the five-star review! Making the ordering process simple and hassle free is exactly the experience we want for our customers, so it’s great to hear everything went smoothly. Thank you for choosing Wholesale Water Heater. We appreciate your business and hope to serve you again!
Best price. Free delivery. I'm glad my local Home Depot was out of stock!
Hi Denise, Sometimes Home Depot being out of stock works out for the best! It’s great to hear you found exactly what you needed at a better price, with free delivery included. Thank you for giving Wholesale Water Heater a chance. We’re glad you found us and hope this is the first of many great experiences!
Business details
- Address: 24377 M-102, Detroit, MI 48219
- Phone: (248) 892-1000
- Website: wholesalewaterheater.com
- Service area: Detroit, MI