Analyzing 9,268,0599.3M ReviewsFor 26,36926.4K Experts
Google reviewers rate Wigs & Beauty Supply 4.5 out of 5 based on 453 reviews, highlighting the store’s wide inventory of wigs, hair products, and Korean skincare. Customers frequently praise the helpful staff for providing product guidance, styling assistance, and reasonable pricing, often noting the welcoming atmosphere. However, some lower-rated experiences cite inconsistent customer service, perceived rudeness toward specific groups, and dissatisfaction with the store’s strict no-refund policy and occasional clutter.
Data from Google, last updated November 9, 2026.
453 Google reviews we collected
Phrases our text analysis found in 307 written reviews
How often each topic comes up in the written reviews
We read 307 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Great experience at this place Jessica such a great employee very nice as well!”
“…g wigs smacks her lips rolls her eyes and doesn't accept apologies so rude, will not be returning until shes fired…”
“They have a great variety of quality items at very reasonable prices, which makes shopping here so much fun.”
“Very small and super over priced,only go here in emergency situations”
“canr in the store great service and the store was very welk organize”
“If I could leave no stars I would coming from NewYork first time here horrible customer service young lady was on the phone the whole time Asian man i…”
“Definitely recommend this store be your first stop.”
“Great idea with great lashes for a quick lash set and otg style , plus they have a clearance table with $1 faux locs !”
“Honestly, this place gave me Chick fil A level customer service in a beauty supply store.”
“Those reviews are the reason I gave this place a try, so I wanted to leave one that explains why somebody else should too.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.5 ★★★★★ 453 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I love this beauty supply store they always hook me up with the best wigs and hair products for my daughter and niece if you are ever on the west side stop by.
I can find everything I need here!!
I had the best experience here!! I had no idea about any of the wigs or how to lay them down and was able to try them on and also shown what glue I need and how to do it. I’m so excited to come back and they will be getting my service for the rest of my life!! I love this place a lot and they have everything a pretty girl needs. The service here is phenomenal:)
The sweetest employees! The lady helping me with trying to find a wig was GREAT! Amazing customer service
Good store and workers are very nice
My favorite place in fort Worth 😘
Great customer service love the staff , great deals !!
Wonderful customer service! Friendly and knowledgeable
Great experience at this place Jessica such a great employee very nice as well!!
Small but mighty love the options for all beauty
Analyzing 9,268,0599.3M ReviewsFor 26,36926.4K Experts