Customers frequently praise the company for prompt service, clear communication, and thorough explanations of plumbing issues. Positive reviews highlight efficient repairs for leaks, faucets, and heating systems, often noting professional conduct and fair pricing. However, several low-star reviews cite significant dissatisfaction with high costs for minor tasks, lack of guaranteed fixes, and instances where technicians left problems unresolved or damaged items.
Data from Google, last updated October 27, 2026.
Reviews from Google, shown as published (original wording, unedited).
Travis and Kirk were knowledgeable, efficient, and friendly. They took the time to explain issues in depth and made sure all of our questions were answered.
Hi Anna, Thank you for your kind feedback! We’re glad to hear Travis and Kirk were able to provide clear explanations and a professional, friendly experience. We truly appreciate your support!
Jason did a great job. He is a very nice person. He was very thorough. He repaired a shut off valve that over the years no one was willing to do and made sure all of the other shut off valves actually worked and did not leak. Replaced two faucets and replaced everything in my two toilet tanks and fixed the leak in my kitchen sink. He
Second time Jason came. Both times he was quick and efficient in finding the trouble and fixing it. We’ll be asking for him if needed again. PS: The dogs like him, so he must be ok.
Very prompt. Came quickly after our call. Very professional, courteous, knowledgeable about what needed to be done up to code. Very happy with their work, neatness. Friendly!
Travis with Williams Plumbing was awesome! Super fast, knowledgeable and easy to work with. They fixed a leak in our boiler that another company attempted to fix multiple times. I would recommend Williams Plumbing to anyone looking for expertise and great customer service Montana.
Great service. Professional, kept me updated on progress and went above and beyond to help me.
Excellent service! Quickly identified the problem with the garbage disposal leaking. It is fairly new, so the flange gasket needed to be cleaned and reseated properly. In and out with friendly service and a smile!
Jason was professional yet personable. He came in asked a few questions and got right to work. He ran into a couple of hiccups but pivoted with well thought out solutions. He replaced the pipe and got things draining. He cleaned up after himself after he made sure that everything was good.
Williams Plumbing has done it again. I asked for a service & they gave me good advice; letting me know that I should call another plumbing contractor that can help me diagnose me sewer line issue, No charge for coming over, looking at the issue, & giving me a recommendation. I would definitely recommend William’s Plumbing in Billings.
Very nice man!