Analyzing 5,394,6995.4M ReviewsFor 14,45614.5K Experts
Willow Carpentry & Cabinets holds a 4.7 rating from 21 reviews, with the owner responding to all feedback. Customers frequently cite high craftsmanship, responsive communication, and fair pricing for custom cabinetry and carpentry projects. While most praise the attention to detail and professional conduct, low-star reviews highlight issues with punctuality, last-minute cancellations, and project delays that left clients waiting for other workers.
Data from Google, last updated October 27, 2026.
Reviews from Google, shown as published (original wording, unedited).
We read 18 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He stayed on time and delivered and communicated every detail beyond expectations.”
“Peter runs a professional, reliable operation, and it shows in the consistency of the finished product.”
“Highly recommend Willow Carpentry and Cabinets for custom cabinetry and carpentry in the Boston area.”
“His communication was great, it’s easy to see why he’s so booked out because working with him was absolutely amazing.”
“They really know their stuff and pay great attention to detail.”
“While custom cabinetry is not inexpensive, Pete at Willow is worth every penny!”
“I’ve never been so pleased with honesty, delivery of what was promised, EASE, & unbelievable QUALITY!”
praise complaint · found by our text analysis, Google review wording unchanged.
Peter is the best carpenter I’ve ever met! His ideas for the work were exactly what I needed and the work was flawless. His communication was great, it’s easy to see why he’s so booked out because working with him was absolutely amazing.
Thank you so much!
We’ve worked with Peter and the team at Willow Carpentry and Cabinets on multiple projects in the greater Boston area and have consistently been impressed with the quality of their work. Their cabinetry and carpentry are clean, well-built, and thoughtfully detailed, with strong attention to fit, finish, and overall execution. Peter runs a professional, reliable operation, and it shows in the consistency of the finished product. Highly recommend Willow Carpentry and Cabinets for custom cabinetry and carpentry in the Boston area.
Much appreciated thanks for the kind words. Ditto. We look forward to continuing working with Eagle Woodworking on many more projects!
Willow Carpentry far exceeded my expectations. From design to completion, I couldn’t be happier with the entire process and final product. If you are looking for high quality cabinetry, the choice is simple.
Thank you very much. Appreciate the kind words and we look forward to the next project.
Willow Carpentry is fantastic! They really know their stuff and pay great attention to detail. The quality of their work is top-notch, and they use great materials. Plus, they keep you in the loop throughout the process and stick to timelines. If you need carpentry work done, I definitely recommend them!
Thank you very much.
What a miserable experience. Pete was never on time, and cancelled last minute constantly whenever he was supposed to come and complete work usually while other workers were already at our house waiting for him (which we still had to pay for there time). He took thousands of dollars from us for a deposit and then said that our project would be delayed because he needed to move shops. He had already demoed our living room at that point which left us staring at a gaping hole in our living room for months. He would say that we were the next project in line and then would tell our designer that he had five projects ahead of us. He strung us along for months until we finally fired him. We had to go to court to secure some resemblance of our deposit back because he refused to give any of it back. There are so many other carpenters that do a far better job in half the time for half the price.
I need to respond to this view because you are so wrong in many ways and missing details in your review. First, I was not fired, I quit from your job and gave you back every penny because you and your designer changed the work order after I already started on the woodwork of your project. You refused to sign the change order. The change order left us stuck in limbo while you were on vacation in Paris. You demanded that my company pay for additional materials because you wanted to be able to fit a record player that was 18 inches deep into an 11-inch cabinet. Which is physically impossible into already milled and cut materials. The change for the record player was proposed after you signed off on the initial design, paid the deposit, and I had already started the work. If I hadn't already milled the wood, I would have easily had accommodated the change at no additional cost. I'm sorry you're unhappy with the court's decision and I wish you well on the project.
Peter was amazing. We had built-in custom cabinets and a new fireplace mantle designed, built, and installed in our living room. He was so respectful of our home making sure our floors were covered and cleaning up everyday he was there. He stayed on time and delivered and communicated every detail beyond expectations. He even came back to put on the hardware that the screws didn't fit right for us and left us extra paint so I could paint window sills to match. While custom cabinetry is not inexpensive, Pete at Willow is worth every penny! *note-the pic was while they were still in process.
Thank you so much.
We had Willow design/install a large custom pantry and mudroom. From start to finish, Pete was a joy to work with. Very responsive and his workmanship is exceptional. Would 100% use Willow again for our next project!
Thank you so much, it was a joy working with you and your family! I look forward to the next project. Have a great day!
Pete is the absolute best carpenter and most professional tradesman we have worked with over the course of two major home renovations. His communication, respect, and craftsmanship are top notch and second to none. After terrible experiences with our previous general contractor pete showed us what it was like to work with a true professional. Petes finished product speaks for itself but I can't express enough how easy the process was working with him... his communication is fantastic, he shows up when he says, there are no surprises from a cost standpoint, and he even will play fetch with your puppy for no extra charge. Can't recommend Willow Carpentery enough. 5 stars ... 10 of of 10!
Thank you for the review, it was a pleasure working for you. I had the best time playing fetch with your pup. I’m going to miss him! Thank you, Pete
This is MY new built in closet space! 😍 Pete @ Willow Carpentry is LITERALLY THE BEST OF THE BEST! I’ve never been so pleased with honesty, delivery of what was promised, EASE, & unbelievable QUALITY! Pete is an absolute pleasure!
Thank you so much. It was a pleasure working for you. I appreciate the kind words. I hope you have a great day!
Willow Carpentry exceeded all our expectations! The quality, craftsmanship, and professionalism, is top notch. I highly recommend Peter for all your custom build needs. He was a pleasure to work with and we couldn’t be happier with how our project turned out!
Thanks so much for all the kind words. It was a pleasure working with you Kelly and your family. Have a great day. Thanks Pete
Analyzing 5,394,6995.4M ReviewsFor 14,45614.5K Experts