Google reviewers rate WIN Home Inspection 4.9 out of 5 based on 277 reviews, noting the owner replies to 29% of them. Clients frequently praise the thoroughness of inspections, timely next-day report delivery, flexible scheduling, and clear communication regarding property conditions. However, low-star reviews describe significant oversights, such as failing to identify pest infestations or asbestos, leading to unexpected repair costs and dissatisfaction with the accuracy of the provided reports.
Google rating: 4.9 out of 5 from 277 reviews (97% five-star).
Reviews on this page: 277 Google reviews (227 with written comments, 3 with photos).
Owner responses: the business replied to 29% of reviews.
Most recent review: November 2, 2026.
Service: Mold Inspector serving New Bedford, Massachusetts.
Data from Google, last updated November 5, 2026.
Star ratings
277 Google reviews we collected
4.9of 5
5 stars26897%
4 stars62%
3 stars00%
2 stars10%
1 star21%
Praise vs complaints
Phrases our text analysis found in 227 written reviews
99%praise
Praise51399%
Complaints31%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results14929%
Staff & attitude10921%
Would recommend9719%
Communication6713%
Speed & response5811%
Price & value183%
Honesty & trust183%
What customers talk about
We read 227 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Stephen was very thorough and knowledgeable, and willing to answer any questions I had as we did a walk through of the house.”
“Steve was very helpful in understanding all the details of the property and highlighting areas that needed or could potentially need attention.”
“I would highly recommended him for your home inspections!”
“He was very thorough and took the time to carefully explain everything to us.”
“He was on time and thorough with his inspections of our two condos.”
“Pricing is fair, he offers a Military discount, his inspection was thorough, very complete and he was very information throughout the entire process!”
“I would highly recommend Steve to anyone looking for a reliable and knowledgeable home inspector!”
People customers mention
Machado29 reviews
Steve27 reviews
Stephen16 reviews
Inspections4 reviews
Steven3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Stephen was very thorough and knowledgeable, and willing to answer any questions I had as we did a walk through of the house. We received our report the very next morning even though it was a weekend, and it was easy to read and understand.
Price assessment: Great price
M
Mickie Bettez7 reviewsiTotal number of Google reviews Mickie has written across all businesses on Google Maps, not just this one.
Steve from WIN Home was fantastic. I would highly recommended him for your home inspections! Pricing is fair, he offers a Military discount, his inspection was thorough, very complete and he was very information throughout the entire process!
Price assessment: Reasonable price
B
Brian Leite5 reviewsiTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
Steve was very helpful in understanding all the details of the property and highlighting areas that needed or could potentially need attention. Very knowledgeable.
Jack McD
Price assessment: Reasonable price
L
Lisa Dillon2 reviewsiTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
He did a great job at our home inspection. He was very knowledgeable and did not rush through it. The inspection finished around 5:00 p.m. and the report was done and emailed the next morning.
Price assessment: Great price
S
Shayne Raposa1 reviewiTotal number of Google reviews Shayne has written across all businesses on Google Maps, not just this one.
Stephen did a very thorough job with my client’s home inspection. He explained everything effectively. I also appreciated that he was able to schedule at a time that was convenient for my client’s work schedules. Thank you! I will definitely use and recommend his services again!
A
Adriaan van Rensburg7 reviewsiTotal number of Google reviews Adriaan has written across all businesses on Google Maps, not just this one.
Prompt service with report supplied the next day. The inspection was thorough and gave me comfort in the quality control and compliance of the builder.
Price assessment: Reasonable price
S
Stephanie Gardner2 reviewsiTotal number of Google reviews Stephanie has written across all businesses on Google Maps, not just this one.
By far the most thorough & meticulous inspection I have experienced! No stone was left unturned. Stephen was not only very personable, friendly and professional, but he gave us the confidence to move forward with our home purchase by his careful attention to code, safety and longevity for the systems & structures in question. He and WIN helped take the guesswork out of maintenance issues & upkeep for the future with his knowledge base & experience. Very pleased and highly recommend.
10 stars! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️