Super timely and thorough. I would highly recommend
- Price assessment: Great price
Google reviewers rate WIN Home Inspection 4.9 out of 5 based on 493 reviews, with the owner responding to 48% of them. Customers frequently praise the company for punctuality, thoroughness, and clear communication of findings, noting that detailed reports help buyers make informed decisions. However, a pattern of low-star reviews describes significant oversights, such as missed structural defects or infestations, leading to dissatisfaction with the inspection's completeness.
Data from Google, last updated October 27, 2026.
Reviews from Google, shown as published (original wording, unedited).
We read 355 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He was very thorough, had an amazing background in electrical so he was able to catch some things that I don't know anyone else would have been able to.”
“Their 100% unethical, terrible customer service.”
“They both did a great, thorough and professional job.”
“I would recommend James and John to anyone needing home inspection services!”
“Would not recommend to anyone!”
“Additionally, they were easy to contact, quick to respond and were diligent about getting the multitude of tests done within the allotted timeframe fo…”
“Awesome to work with and help explaining issues they find.”
“We’d recommend his services to anyone looking for a reliable, knowledgeable, and trustworthy inspector.”
“Of course some things were different to me than I was used to but John spent a great deal of extra time to assure me that my home was inspected properly.”
praise complaint · found by our text analysis, Google review wording unchanged.
Super timely and thorough. I would highly recommend
Awesome to work with and help explaining issues they find.
Knowledgeable and fast!
I had them come and do an inspection and James was amazing to work with. He was very thorough, had an amazing background in electrical so he was able to catch some things that I don't know anyone else would have been able to. I'm very impressed.
This is the second time we used WIN for a home inspection. We've worked with both John and James. They both did a great, thorough and professional job. At the end of the inspection, they presented the list of discovered items in detail as they walked me through the home. After the inspection it was very easy to use their website to get a copy of all of the docs. I will definitely be working with them again for future home inspection needs.
prompt thorough
Our realtor provided us three options for our home inspection as part of our due diligence as buyers. We compared all three options, and there were several things that stood out about WIN: 1. Their example report was better organized, with clear notations on what they recommended be fixed, whether the item was out of compliance with standards or just something they thought needed repairing and the reasons why. 2. They had a lot of additional tests that were easy to add onto the standard home inspection. We had multiple other tests we were interested in since we are new to Utah, and also have some health considerations when it comes to mold and toxins. It was very easy to see what they provided and even easier to add these to our invoice as we checked out online. 3. Additionally, they were easy to contact, quick to respond and were diligent about getting the multitude of tests done within the allotted timeframe for our due diligence process, especially considering we requested some tests that took several days to complete. Lastly, I made an error when paying for the tests online, and they were quick to help resolve that, always answering my emails and calls, and following up quickly. I would recommend James and John to anyone needing home inspection services!
They did an amazing job! Super thorough and quick to get me scheduled. They walked me through everything afterward and showed me exactly what was found. I’m so thankful for their work and really appreciate how detailed they were in making sure I’m all set. Highly recommend!
Great experience, John was friendly, he arrived on time, and was very thorough. I even received my report the same day. I highly recommend Win home inspections.
Extremely thorough, very pleased!