Window installation service · Kaukauna, WI · reviewed since 2025
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%62+33.8Reliability 24%44+10.7Value 14%96+13.6Replies to reviews 7%100+7.1Momentum penalty97−0.3Experts Score= 65Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.65SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#6 of 8 screening installation servicesiPosition by Experts Score among all companies we track in this category. · better than 29%
4.6★★★★★54 Google reviews · 24 photos
85%five-star reviews
4.59★last 12 monthsiAverage stars on reviews from the last 12 months only.
9.3%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Window Nation 4.6 out of 5 stars based on 54 reviews, noting that the owner responds to 98% of feedback. Customers frequently praise sales representatives for punctuality, thorough product explanations, and fair pricing, often highlighting a lack of pressure during consultations. However, some low-star reviews criticize the company for encouraging immediate contract signing, significant price discrepancies between initial and follow-up quotes, and installation issues involving delays, property damage, or product failure.
Google rating: 4.6 out of 5 from 54 reviews (85% five-star).
Reviews on this page: 54 Google reviews (42 with written comments, 3 with photos).
Owner responses: the business replied to 98% of reviews.
Most recent review: October 27, 2026.
Service: Screening Installation Service serving Kaukauna, Wisconsin.
Data from Google, last updated November 2, 2026.
Score profile vs other screening installation services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and momentum; weakest: reliability.
Window NationScreening Installation Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Window Nation: 62/100 on this factor. Category median: 83.B
62
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Window Nation: 44/100 on this factor. Category median: 79.C
44
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 83.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Window Nation: 96/100 on this factor. Category median: 96.A
96
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Window Nation: 97/100 on this factor. Category median: 100.A
97
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Window Nation: 100/100 on this factor. Category median: 100.A
100
Bar = this company · dark tick = category median.
Star ratings
54 Google reviews we collected
4.6of 5
5 stars4685%
4 stars36%
3 stars00%
2 stars24%
1 star36%
Praise vs complaints
Phrases our text analysis found in 42 written reviews
88%praise
Praise6888%
Complaints912%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
97%fair
Great price1441%
Reasonable1853%
Overpriced13%
Not sure13%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1925%
Price & value1621%
Quality & results1114%
Communication1013%
Would recommend1013%
Speed & response810%
Honesty & trust34%
What customers talk about
We read 42 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Arrived on time and was very respectful for the duration of the appointment.”
“The windows look great and the price was very fair and reasonable.”
“Little pricey, but used high quality products for the job.”
“Jason did a great job, he was thorough and answered all our questions.”
“• Flooring was scratched and damaged during installation, requiring outside estimates for repair or replacement.”
“Good information, explained in terms we could understand, was satisfied with price, happy with presentation”
“It was a pleasure working with him and would recommend him to anyone.”
“I would recommend taking your time, getting everything in writing, and comparing the pricing before making a decision.”
“Hayden was professional, he was on time and worked to serve us.”
“Honest, open to sharing opinion but always empowering me as the home owner.”
People customers mention
Hayden6 reviews
Carew3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Window Nation for 7 kinds of job. Pick one to see what they paid and said.
CChuck5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★
I sure wish WN would post reviews from more than a year ago. Don't believe these 5 stars.
AAdam1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Honest, open to sharing opinion but always empowering me as the home owner. Arrived on time and was very respectful for the duration of the appointment. Over a very positive experience….fingers crossed that the project is as positive!
CCheryl6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Jason did a great job, he was thorough and answered all our questions. Pricing was right on point and warranty was great.
TTravelingLocal Guide · 702 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★
The salesman did a great job taking the time to explain the windows, products, and options. We appreciated how thorough and knowledgeable he was.
One thing to be aware of: they do encourage you to make a decision and sign at the initial appointment. We also received a quote from an inside sales representative the…
JJoan1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Good information, explained in terms we could understand, was satisfied with price, happy with presentation
Reasonable priceGeneral window replacement
AAlex2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Hayden came out to give us an estimate for new windows. He was prompt and personable. He made sure that we were getting the best bang for our buck. He made sure that our new windows would fit our budget and needs. We’d been referred to Window Nation and Hayden by our friend, David. So far, they have been exceptional
I sure wish WN would post reviews from more than a year ago. Don't believe these 5 stars.
Response from the owner · 4 days ago
Thank you for your feedback, Chuck. We're sorry to hear that your experience did not meet our standards. We are unable to locate your account with the information provided here, but we would like to use this as an opportunity to discuss this further. Please call us at (866) 217-9582 or email [email protected] for support.
A
Adam Stublaski1 reviewiTotal number of Google reviews Adam has written across all businesses on Google Maps, not just this one.
Honest, open to sharing opinion but always empowering me as the home owner. Arrived on time and was very respectful for the duration of the appointment. Over a very positive experience….fingers crossed that the project is as positive!
Jason did a great job, he was thorough and answered all our questions. Pricing was right on point and warranty was great.
Response from the owner · 3 weeks ago
Thank you for your review, Cheryl! We're glad Jason was thorough and that our pricing and warranty met your expectations.
T
Traveling Soul & ExplorerLocal Guide · 702 reviewsiTotal number of Google reviews Traveling has written across all businesses on Google Maps, not just this one.
The salesman did a great job taking the time to explain the windows, products, and options. We appreciated how thorough and knowledgeable he was.
One thing to be aware of: they do encourage you to make a decision and sign at the initial appointment. We also received a quote from an inside sales representative the following day that was about $10,000 less for the same project. I would recommend taking your time, getting everything in writing, and comparing the pricing before making a decision.
Response from the owner · a month ago
We appreciate your feedback and apologize for any inconvenience or confusion this pricing experience caused. If you have a question or concern about the estimate you received, please contact us at 866-217-9582 for assistance.
J
Joan Moureau1 reviewiTotal number of Google reviews Joan has written across all businesses on Google Maps, not just this one.
Hayden came out to give us an estimate for new windows. He was prompt and personable. He made sure that we were getting the best bang for our buck. He made sure that our new windows would fit our budget and needs. We’d been referred to Window Nation and Hayden by our friend, David. So far, they have been exceptional
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 3 weeks ago
We're happy to hear Hayden provided great service and helped you find windows within your budget. Thanks to David for the referral and to you for choosing us!
S
Sawyer O'Connell1 reviewiTotal number of Google reviews Sawyer has written across all businesses on Google Maps, not just this one.
We had Hayden Lammers come on out and boy was he a treat! He was so great and really helped us. He didn’t make me feel pressured to do anything I didn’t want to do as money is a bit tight right now he didn’t try to upcharge us on anything he was amazing. The windows look great and the price was very fair and reasonable. Definitely a customer for life!
Price assessment: Great price
Services: General window replacement
Response from the owner · a month ago
Thank you for sharing your experience with Hayden! We're glad he made the process comfortable and your windows turned out great.
T
Todd JensenLocal Guide · 43 reviewsiTotal number of Google reviews Todd has written across all businesses on Google Maps, not just this one.
Kane was very knowledgeable and professional. Happy to do business with him!!! Highly recommend.
Price assessment: Great price
Services: Sliding glass door installation & replacement, General window replacement, Vinyl window installation & replacement, Window installation
Response from the owner · 2 months ago
Thanks for the kind words, Todd! We're glad Kane provided knowledgeable service. We appreciate your recommendation and look forward to serving you again.
J
Jill Harkoff3 reviewsiTotal number of Google reviews Jill has written across all businesses on Google Maps, not just this one.
We liked how Kane Carew was straight forward with us about everything, added humor here and there and gave us a great price to replace our bow windows.
Services: General window replacement
Response from the owner · 2 months ago
We sincerely value your kind words about Kane and the bow windows project! We're glad the pricing worked well for you. Thanks for choosing us, Jill!
