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Window Repair Group Inc

5.0 ★★★★★ · 223 Google reviews · 24 photos
Glass repair service · Des Plaines, IL

Window Repair Group Inc at a glance

Customers frequently describe Window Repair Group Inc as punctual, communicative, and thorough in handling glass replacements, window adjustments, and seal repairs. They often note fair pricing and efficient service for residential and commercial properties. One criticism involves incomplete repairs and a missed return appointment, which forced the customer to hire another company to finish the job.

  • Google rating: 5.0 out of 5 from 223 reviews (99% five-star).
  • Reviews on this page: 223 Google reviews (191 with written comments, 9 with photos).
  • Owner responses: the business replied to 33% of reviews.
  • Most recent review: August 14, 2026.
  • Service: Auto Glass Repair serving Des Plaines, Illinois.

Data from Google, last updated October 25, 2026.

Photos

Customer reviews

5.0
★★★★★
223 reviews on Google
5★220
4★1
3★0
2★1
1★1

Reviews from Google, shown as published (original wording, unedited).

Alexander RamosLocal Guide · 18 reviews
★★★★★

Ali has been responsive, detail with services and provides quality work.

Review from Google · view on Google
Rick Tuvilla2 reviews
★★★★★

Ali came out to assess a leaky window and quickly found the problem — the weep holes (which let water drain out) were closed up. He explained the fix clearly and even had a backup plan ready in case it didn’t fully solve the leak. Professional, thorough, and reassuring — highly recommend.

Review from Google · view on Google
Rach RossLocal Guide · 24 reviews
★★★★★

I went with this because they were $100 cheaper per sash than the other company, and they had so many great reviews. They did 7 windows. The windows weren’t fully repaired. I asked them to come back. I wasn’t home at the time. They said they would come back and didn’t show. Now I am calling the other company to come back and redo the job that this company did not do. It has been a time drain. They got an extra star for being polite.

Response from the owner · 2 months ago

Please be honest with your review. I sent you a text saying that previous message was not intended to you and im planning on stopping by around noon to get all issues resolved. You just heard what you wanted to hear. Check your text messages and you will see my text. Work you paid for was completed. You said that you have 7 sashes to be done. We did 7. Later you said that another company quoted you for 12. I was not aware of that.

Review from Google · view on Google
Elzbieta Kurcin7 reviews
★★★★★

had the glass pane in my patio door replaced, and I couldn't be happier with the service. The team came twice—first to take accurate measurements and then to install the new glass. They arrived on time for both visits, were professional and friendly, and did an excellent job. They carefully cleaned up all the broken glass before leaving, which I really appreciated. They were reliable, efficient, and made the whole process quick and stress-free. I would definitely recommend them to anyone needing glass replacement services.

  • Price assessment: Great price
  • Services: Glass installation
Review from Google · view on Google
Henrietta Nigliazzo1 review
★★★★★

All positive experience with Window Repair Group Inc. Ali came out to my condo to repair a window the same day that I called. He even took off his shoes which is a big deal for me. It took him less than an hour to repair the window and did a fantastic job. Thank you Ali great job!!! I will definitely refer you!!! I was impressed!

Review from Google · view on Google
Adnan KurtovicLocal Guide · 18 reviews
★★★★★

The rep came out on day one and took pictures and measurements of fogged patio glass door. Few days later they came and replaced the glass. It took them less than an hour which included setup, installation and clean up afterwards. They also fixed my patio door rollers and now the door slides open like new if not better. Both technicians were very knowledgeable, efficient and were very personable. I would and will recommend this guy to anyone who need to replace of fogged windows or any other window work. And I will use them again if needed. They were very responsive and their pricing is competitive.

  • Price assessment: Great price
  • Services: General door repair, Glass installation, Window repair
Response from the owner · 7 months ago

Thank you for your review. Glad that we were able to make you happy with our services. 🫡💪🏻✅

Review from Google · view on Google
Nate LewinskiLocal Guide · 44 reviews
★★★★★

We utilize this company for a building I manage, to replace any glass that gets cracked, moisture entry, damaged track parts, etc and it’s a smooth process every single time! The gentleman that comes to the building arrives when scheduled, is communicative of any ordering delays, friendly to our residents and completes the work quickly/cleanly. I would highly recommend them and we will continue to make them our first call!

Review from Google · view on Google
LJSrini7 reviews
★★★★★

Ali did a fantastic job fixing our Marvin window. Broken shoe and balance tube after many years of cleaning both sides of the window and opening / closing it. Professional , prompt , thorough, reasonable price . He knows it all. Has contact with glass factory if need that too. Can’t DIY these things- call a professional - Ali !

  • Services: Window repair
Review from Google · view on Google
Karin MaxeyLocal Guide · 15 reviews
★★★★★

My HOA hired these folks to fix a window between the 2nd and 3rd floors where the glass was separating from the wooden frame. They were EXCELLENT and professional communicators (I work with a lot of repair people) and showed up within a reasonable 2-hour window for both the quote and the repair. They left the repair area tidy after they fixed everything. The price was also fair; they reattached the glass to the frame and recaulked the outside of the window. Would definitely use them again for future repairs. As a board member, I cannot express how much I appreciate clear and professional communication about timing and doing what you say you'll do, for a fair price. Thank you so much!

Response from the owner · 11 months ago

Thank you Karin. We’re grateful for you taking time to leave a review. It was a pleasure working for you. You made our job easy for us by cooperating in scheduling the work.

Review from Google · view on Google
Susan Bulatek5 reviews
★★★★★

I had some casement windows that wouldn't close. I contacted them, they came out a few days later, and in half an hour...problem solved. Very happy with the work, the price, and the customer service. Highly recommend!!

Review from Google · view on Google

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