Analyzing 10,145,19610.1M ReviewsFor 28,73628.7K Experts
Customers generally praise Window World of Lubbock for professional installation, efficient service, and clear communication regarding pricing and product quality. However, recurring complaints in lower-rated reviews highlight significant issues with order accuracy, delayed deliveries, and poor follow-up on service calls, often resulting in unresolved problems months after the initial contact.
Data from Google, last updated November 11, 2026.
226 Google reviews we collected
Phrases our text analysis found in 172 written reviews
How often each topic comes up in the written reviews
We read 172 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Everyone involved with Window World was very professional.”
“I would definitely recommend Window World of Lubbock!”
“Excellent service from the consultation to the install.”
“The guys were very clean and got the job done efficiently and the quality of work was amazing!”
“Great price and good looking windows which are going to save me money with my utility bills.”
“They provided references and explained how the windows were built.”
“Fast, courteous, and up front pricing, what's not to love.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.8 ★★★★★ 226 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Great products and excellent job of installation!
Thank you, Si! We're glad you loved the products and the installation. Your support means a lot to us!
Great product and very nice people. The only reason it is not 5 star is that it took longer than they originally stated.
Thank you, Jay! We appreciate your feedback and are glad you enjoyed the product and our team's service. We're sorry for the delay and will work on improving our communication.
Whole team did a phenomenal job. Windows and door came out great. Made a huge difference to the look of the house. Also noticed that my A/C and heating doesn’t stay running as long anymore.
Thank you, Al! We're glad to hear that you loved the work done by the team and that it made such a positive impact on your home. We appreciate your feedback!
Everyone involved with Window World was very professional. Love the windows!
Thank you, Donna! We're glad to hear you love the windows and appreciate the professionalism of our team. Your satisfaction means a lot to us!
Excellent service from the consultation to the install. My new windows are beautiful and I couldnt be happier!
Thank you, Shelbye! We’re so glad to hear you loved the service and your new windows. Your happiness means a lot to us!
Great job from start to finish all phases.
Thank you! We're glad you had a great experience from start to finish. Your support means a lot to us!
Affordable and fast install. 7 windows in about 4 hrs.
Thank you, Cynthia! We appreciate your feedback on the affordable and quick installation of your windows. It's great to hear that everything went smoothly!
The guys were very clean and got the job done efficiently and the quality of work was amazing!
Thank you, Riley! We're glad to hear that you appreciated the cleanliness and efficiency of our team, as well as the quality of their work. Your feedback means a lot to us!
Window World Lubbock did an excellent job with my window project. They were thorough and professional. They were able to answer all my questions. They provided me with everything I asked for so that I felt comfortable in selecting them for my windows and doors. They provided references and explained how the windows were built. I had already researched the windows too. We had one hiccup with a measurement during installation and they had to re-order. They would not let me pay for what they had already done until that was corrected. Sherri was my project manager and she knows her stuff. Corny was the lead installer and he was careful and did a neat installation and cleaned up everything well. My windows and doors are beautiful and I hope they will serve me well for many years. I would definitely recommend Window World of Lubbock!
Thank you, we appreciate your kind words and are glad to hear that Sherri and Corny made your window project a positive experience. Your satisfaction means a lot to us, and we're thrilled that you love your beautiful new windows and doors!
Window World installed 13 windows. They were expertly installed by Bennie in just 2 days. We are very happy with our new windows and gladly recommend them to anyone needing windows.
Thank you, Stanley! We're glad to hear that you’re happy with your new windows and appreciate your recommendation. Bennie will be delighted to know his hard work was recognized!
Analyzing 10,145,19610.1M ReviewsFor 28,73628.7K Experts