Google reviewers praise Windshield Rehab for its mobile convenience, competitive pricing, and rapid scheduling, often noting next-day appointments and clear communication regarding arrival times. Customers frequently highlight the staff's assistance with insurance claims and their professional, courteous approach during windshield and window replacements. The sole criticism provided notes that the business does not offer chip repair services, which limited its ability to resolve a specific customer's issue.
Google rating: 4.9 out of 5 from 95 reviews (96% five-star).
Reviews on this page: 95 Google reviews (88 with written comments, 5 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 27, 2026.
Service: Auto Glass Repair serving Charleston, South Carolina.
Data from Google, last updated November 10, 2026.
Star ratings
95 Google reviews we collected
4.9of 5
5 stars9196%
4 stars22%
3 stars00%
2 stars00%
1 star22%
Praise vs complaints
Phrases our text analysis found in 88 written reviews
97%praise
Praise21297%
Complaints63%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response5726%
Staff & attitude4822%
Would recommend4320%
Quality & results3215%
Price & value2210%
Honesty & trust94%
Communication73%
What customers talk about
We read 88 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He replaced the windshield and did the recalibration of the car's camera sensing system in NO TIME!”
“He was so helpful and communicative about the process.”
“Highly recommend Windshield Rehab for any auto window needs.”
“I would NOT recommend this company for windshield replacement from my experience.”
“He did a GREAT job and even transferred the stickers from the broken windshield to the new one.”
“They took the time to fix the awful job that Safelite did and showed me every step of the process.”
“Richard was so helpful, offered a great price, and was able to fix my car windshield in a day.”
“Honestly, I can't believe my windshield wasn't leaking with how poorly it was installed previously.”
“The technician Jeffrey had great communication and got the job done in a timely manner.”
People customers mention
Richard12 reviews
Jeffrey3 reviews
Aaron3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
We'd been on a 2 week road trip from NE Pennsylvania to Florida with points in between. As we drove from Florida back to Charleston, SC, we noticed a large crack in our windshield that kept lengthening! I "Googled" windshield replacement companies in the Charleston area and after reading the reviews, picked WINDSHIELD REHAB. We called and spoke with Richard, who was a customer service EXPERT! He was so helpful and communicative about the process. He also helped facilitate the insurance claim process as well. That was so reassuring, especially being far from home. We called on a Sunday afternoon and had our windshield replaced the very next afternoon!! The tech, Jeffrey, came to our son's home where we were staying. He was friendly and knowledgeable. He did a GREAT job and even transferred the stickers from the broken windshield to the new one. He replaced the windshield and did the recalibration of the car's camera sensing system in NO TIME!
We HIGHLY recommend WINDSHIELD REHAB! (We are real customers!)
Response from the owner · a week ago
Karen, thank you so much for such a wonderful review! We're so glad we could make an unexpected windshield replacement a little less stressful during your travels. We truly appreciate your kind words and recommendation, and we're happy we could get everything taken care of so quickly. Thank you again for trusting Windshield Rehab, and we wish you safe travels!
Konner Tupper3 reviewsiTotal number of Google reviews Konner has written across all businesses on Google Maps, not just this one.
Highly recommend Windshield Rehab for any auto window needs. I got a quote and was scheduled for an appointment the very next day. The technician Jeffrey had great communication and got the job done in a timely manner. If you’re in the Summerville or surrounding areas call them!!
Price assessment: Great price
Repair wait time: 1–2 hr
Response from the owner · 2 months ago
Thank you so much for the great review! We’re glad we could get you scheduled quickly and that Jeffrey provided great communication and service throughout the process. We truly appreciate your recommendation and are grateful you chose Windshield Rehab for your auto glass needs in Summerville!
Rocky Collier8 reviewsiTotal number of Google reviews Rocky has written across all businesses on Google Maps, not just this one.
Thank you for the great feedback! We’re glad you were happy with our fast and reliable service. We truly appreciate your support and for choosing Windshield Rehab!
Mlow M7 reviewsiTotal number of Google reviews Mlow has written across all businesses on Google Maps, not just this one.
I had great service from Jeffery and he said it would be an hour He finished right on time and windshield looks great
Price assessment: Great price
Response from the owner · 2 months ago
Thank you for sharing your experience! We’re glad Jeffrey took great care of you, finished the job right on time, and that your new windshield looks great. We appreciate the kind words and are happy we could get you taken care of!
Krysta Lawhorn3 reviewsiTotal number of Google reviews Krysta has written across all businesses on Google Maps, not just this one.
The customer service was outstanding, the technician kept me updated on arrival time, and the installation was done professionally. Fast, friendly, and hassle free.
Price assessment: Reasonable price
Response from the owner · 2 months ago
Thank you for the wonderful feedback! We’re happy to hear you had a great experience from start to finish and that our technician kept you updated along the way. Fast, friendly, and hassle-free is exactly what we strive for. Thanks again for taking the time to share your experience!
Aubrey Hill2 reviewsiTotal number of Google reviews Aubrey has written across all businesses on Google Maps, not just this one.
Top quality service, fast and friendly. Rich got the appointment set up and it was a breath of fresh air to not be spoken to as just another ticket number to get to. Jeff replaced the windshield on my car and from start to finish, he was professional and courteous. Will definitely be recommending to family and friends!
Response from the owner · 2 months ago
Thank you so much for the awesome review! We’re glad Richard made the scheduling process easy and provided the personal service you deserve. It’s also great to hear that Jeff was professional and courteous throughout the installation. We really appreciate your recommendation to your family and friends—it means a lot to us!
Andre Bobo8 reviewsiTotal number of Google reviews Andre has written across all businesses on Google Maps, not just this one.
Richard was so helpful, offered a great price, and was able to fix my car windshield in a day. I would recommend, couldn’t be happier!
Response from the owner · 8 months ago
Thank you so much for the kind words! We’re glad Richard was able to help, offer a great price, and get your windshield taken care of quickly. We truly appreciate your recommendation and are grateful you chose Windshield Rehab!
EverythingBeneath The Sun7 reviewsiTotal number of Google reviews EverythingBeneath has written across all businesses on Google Maps, not just this one.
Beautiful experience. Professional straight to the point. & service on my semi truck window was quick and well done.!! Highly recommend.! Will use services again if needed.!
Response from the owner · 8 months ago
Thank you for the great review! We’re glad to hear you had a smooth and professional experience and that everything was completed quickly and done right. We truly appreciate your recommendation and look forward to helping you again if you ever need us!
Ashley Edwards8 reviewsiTotal number of Google reviews Ashley has written across all businesses on Google Maps, not just this one.
Richard Edmonson delivered exceptional customer service. If it were possible to give this company more than five stars, I absolutely would! “If you need any window repair, look no further! This is the company I highly recommend to all my friends.” Downtown Charleston SC area and moreThank you windshield rehab for such great service. God Bless
Response from the owner · 8 months ago
Thank you so much for your incredibly kind words! We truly appreciate you taking the time to share your experience. It means a lot to hear that the customer service stood out to you.
We’re grateful for your recommendation and are always happy to help with auto window repair services in the Downtown Charleston area and beyond. Thank you again for your support, and God bless!
