Analyzing 9,849,5879.8M ReviewsFor 27,75827.8K Experts

Experts Reviews · Company report
Windy City HVAC Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Windy City HVAC Repair

Joliet, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #1Position by Experts Score among all companies we track in this category. of 10 boiler installers · 5.0★ from 154 Google reviews

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Report card

Percentile vs other boiler installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Windy City HVAC Repair is better than 99% of boiler installers.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Windy City HVAC Repair is better than 99% of boiler installers.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Windy City HVAC Repair is better than —% of boiler installers.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Windy City HVAC Repair is better than 100% of boiler installers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Windy City HVAC Repair is better than 100% of boiler installers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Windy City HVAC Repair is better than —% of boiler installers.–
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Reviews for your job

Customers hired Windy City HVAC Repair for 6 kinds of job.

Windy City HVAC Repair for a/c system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$39–$318
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 10
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “A/C system maintenance”

Zach5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jahmal was fantastic. He walked me through everything he was doing. I really appreciate companies and employees that don’t try to over charge you and add on a bunch of extras. We will definitely work with them for future HVAC needs.

Paid $1–200Reasonable priceHVAC system maintenanceA/C system maintenance
Lily1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Jahmal was professional, honest and knowledgeable. He was quick with the tune up and provided peace of mind. Quality work at a great price. I will be using them for all HVAC needs moving forward.

Paid $1–200Great priceHVAC system maintenanceA/C system maintenance
KristinaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Jamal the technician was very professional and knowledgeable about the type of furnace and AC unit. I appreciate his patience on explaining to me the filter needed for our device. Also, going the extra mile and cleaning off the mold on the side of my house. He provided exceptional customer service and care today…

Paid $1–200Great priceHVAC system maintenanceA/C system maintenance
Paula6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Windy City HVAC Repair came out to perform a summer tuneup on my AC.. The technician was friendly, reliable, and made sure I understood how to keep the system running efficiently. Jamal was great and replaced my filter for free. Great quick and trustworthy service – definitely my go‑to for HVAC repair near me.

A/C system maintenance
Ruff1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

5/5 stars - Windy City HVAC Repair was an absolute pleasure to work with from start to finish. JUAN in the office answered my call on the second ring and made the scheduling process quick and easy. JAHMAL was the technician who came out, and he was extremely polite, professional, friendly, and knowledgeable. I…

Paid $1–100Great priceHVAC system maintenanceA/C system maintenance
TJ15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Thorough service, kind & knowledgeable technician Jamal, great price. Definitely plan to use them again!

Paid $1–100Great priceA/C system maintenance
Luis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Jahmal was here for system maintenance and he is Kind and knowledgeable

HVAC system maintenanceA/C system maintenance
JasonLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Just moved in and wanted to have our system looked at, especially since it's getting up there in age, and see about getting a service contract. Jamal was absolutely the best and I signed up for the service club right off. I'm one of those that likes to know how things work so we chatted, he explained things he was…

Great priceA/C system maintenanceA/C system repair
Alexandra4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

HVAC system maintenanceA/C system maintenanceHeating system maintenance

Price

$166-27% vs typical boiler installers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 63%Reasonable 30%Overpriced 0%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance53$37–$264
HVAC system repair22$145–$618
A/C system maintenance9$39–$318
Heating system repair6$78–$745
A/C system repair4$216–$611
Heating system maintenance3$37–$317

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