Analyzing 9,863,3979.9M ReviewsFor 27,77127.8K Experts

Experts Reviews · Company report
Windy City HVAC Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Windy City HVAC Repair

Joliet, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #1Position by Experts Score among all companies we track in this category. of 10 boiler installers · 5.0★ from 154 Google reviews

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Report card

Percentile vs other boiler installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Windy City HVAC Repair is better than 99% of boiler installers.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Windy City HVAC Repair is better than 99% of boiler installers.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Windy City HVAC Repair is better than —% of boiler installers.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Windy City HVAC Repair is better than 100% of boiler installers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Windy City HVAC Repair is better than 100% of boiler installers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Windy City HVAC Repair is better than —% of boiler installers.–
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Reviews for your job

Customers hired Windy City HVAC Repair for 6 kinds of job.

Windy City HVAC Repair for a/c system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$216–$611
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 9
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 4 Google reviews tagged “A/C system repair”

Muhammad6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had a great experience with Windy City HVAC Repair, specifically with the technician, Aaron M., who diagnosed and fixed a persistent issue with my 5-ton Lennox 3ACD-060-230 outdoor unit. My condenser fan had been dropping out after about 30 minutes of runtime, making a whining noise, and only working again after…

Customer photo from Muhammad's reviewCustomer photo from Muhammad's reviewCustomer photo from Muhammad's review
Paid $1,200–1,400Reasonable priceA/C system repair
Irena1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The A/C repair work was done perfectly. Technician Jahmal was professional and did an excellent job. Any issues were promptly resolved. I am very satisfied with Jahmal’s professionalism and the quality of his work.

Paid $200–400Reasonable priceA/C system repair
Andrea1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

First time customer and am glad I chose this company. Jahmal was very courteous, knowledgeable, and informative. He took the time to explain everything and did not try to sell me anything that I did not need. I appreciate the honesty and transparency. Had a great experience.

A/C system repair
JasonLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Just moved in and wanted to have our system looked at, especially since it's getting up there in age, and see about getting a service contract. Jamal was absolutely the best and I signed up for the service club right off. I'm one of those that likes to know how things work so we chatted, he explained things he was…

Great priceA/C system maintenanceA/C system repair

Price

$166-27% vs typical boiler installers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 63%Reasonable 30%Overpriced 0%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance53$37–$264
HVAC system repair22$145–$618
A/C system maintenance9$39–$318
Heating system repair6$78–$745
A/C system repair4$216–$611
Heating system maintenance3$37–$317

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