Environmental consultant · Johnson City, TN · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%98+25.6Value 15%90+13.7Craft & service penalty99−0.1Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#3 of 14 hazardous material removaliPosition by Experts Score among all companies we track in this category. · better than 85%
5.0★★★★★97 Google reviews · 2 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Wingfield Environmental five stars based on ninety-seven reviews, noting that the owner replies to seventy-eight percent of comments. Customers describe the firm as responsive and punctual, frequently highlighting clear communication and straightforward pricing for services including mold, asbestos, and water testing. Reviewers appreciate the detailed reports and educational explanations provided regarding environmental concerns, with no common criticisms evident in the available excerpts.
Google rating: 5.0 out of 5 from 97 reviews (100% five-star).
Reviews on this page: 97 Google reviews (88 with written comments).
Owner responses: the business replied to 78% of reviews.
Most recent review: October 14, 2026.
Service: Hazardous Material Removal Service serving Johnson City, Tennessee.
Data from Google, last updated October 25, 2026.
Score profile vs other hazardous material removal
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and momentum; weakest: value.
Wingfield EnvironmentalHazardous Material Removal median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Wingfield Environmental: 100/100 on this factor. Category median: 93.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Wingfield Environmental: 98/100 on this factor. Category median: 93.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Wingfield Environmental: 99/100 on this factor. Category median: 99.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Wingfield Environmental: 90/100 on this factor. Category median: 94.A
90
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Wingfield Environmental: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 62.–
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Bar = this company · dark tick = category median.
Star ratings
97 Google reviews we collected
5.0of 5
5 stars97100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 88 written reviews
99%praise
Praise19499%
Complaints11%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude5327%
Would recommend4523%
Speed & response3417%
Quality & results2613%
Communication2010%
Price & value126%
Honesty & trust53%
What customers talk about
We read 88 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They are extremely knowledgeable, responsive, and easy to work with.”
“I will most certainly recommend him to people in the future.”
“He showed up promptly, obtained all the samples needed in the living area, attic and crawlspace and even outside.”
“They handled everything efficiently and got the job done right without any hassle.”
“He was wonderful to work with, explained everything he was doing, and even humored me when I asked him how he selected his profession.”
“I highly recommend Wingfield Environmental Services for their knowledge, professionalism and reasonable rates.”
“From the very beginning, they were compassionate, professional, and genuinely concerned about my client's well-being.”
People customers mention
Jimmy17 reviews
Assessments3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Dawn2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
We contacted Wingfield Environmental because of a concern from a tenant regarding their unit and the possibility of mold. Josh Hayes told us exactly what he would be doing, the samples he would get and how to understand the results. He showed up promptly, obtained all the samples needed in the living area, attic and…
HunterLocal Guide · 27 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Highly recommend Wingfield Environmental. They are extremely knowledgeable, responsive, and easy to work with. They handled everything efficiently and got the job done right without any hassle. Will definitely be using them again for future work!
RodneyLocal Guide · 3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
These guys were awesome. Super quick response and fast to get the work scheduled and done. Straightforward with costs etc and did great work. Would definitely recommend.
Seth3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Jimmy Wingfield was awesome to work with. He is quick to get in touch with clients and keeps them updated on scheduled times. He got held up on a big job but still made find time to come check my house for asbestos on a Saturday. He was wonderful to work with, explained everything he was doing, and even humored me…
Pamela7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
From the intial phone call to gather information, to the Lab techs coming to our home 2 days later, to the follow up call 4 days after the samples were mailed to the testing Lab, my experience with Wingfield was reassuring, professional and pleasant. It's so nice to encounter, kind, helpful people in today's fast…
MaryLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
I had an excellent experience with Wingfield Environmental. From the very beginning, they were compassionate, professional, and genuinely concerned about my client's well-being. They responded quickly, completed the mold testing in a timely manner, and provided a thorough, detailed report with helpful…
We contacted Wingfield Environmental because of a concern from a tenant regarding their unit and the possibility of mold. Josh Hayes told us exactly what he would be doing, the samples he would get and how to understand the results. He showed up promptly, obtained all the samples needed in the living area, attic and crawlspace and even outside. Then he processed those and gave us a full report on each sample in the timeline that was given.
We were very pleased with all the work that was done and the reports to share with our tenant.
Response from the owner · a week ago
Thank you for the AWESOME 5-star review Dawn! We appreciate you taking the time. Josh is the best for sure. Thank you for trusting Wingfield Environmental to assist with the matter. God Bless! Jimmy Wingfield
Hunter CarrierLocal Guide · 27 reviewsiTotal number of Google reviews Hunter has written across all businesses on Google Maps, not just this one.
Highly recommend Wingfield Environmental. They are extremely knowledgeable, responsive, and easy to work with. They handled everything efficiently and got the job done right without any hassle. Will definitely be using them again for future work!
Response from the owner · a month ago
Thanks for the GREAT 5 star review Hunter! And, thank you so much for trusting us to help.
Rodney SandersLocal Guide · 3 reviewsiTotal number of Google reviews Rodney has written across all businesses on Google Maps, not just this one.
These guys were awesome. Super quick response and fast to get the work scheduled and done. Straightforward with costs etc and did great work. Would definitely recommend.
Response from the owner · a month ago
Thank you for the GREAT 5-Star review Rodney. Most of all, thank you for trusting us with your business. Take care! Jimmy
Seth McConnell3 reviewsiTotal number of Google reviews Seth has written across all businesses on Google Maps, not just this one.
Jimmy Wingfield was awesome to work with. He is quick to get in touch with clients and keeps them updated on scheduled times. He got held up on a big job but still made find time to come check my house for asbestos on a Saturday. He was wonderful to work with, explained everything he was doing, and even humored me when I asked him how he selected his profession. Great guy, great company, will use again if the need ever arises. I will most certainly recommend him to people in the future.
Response from the owner · 2 months ago
Thanks for the AWESOME review Seth! Really enjoyed meeting you. Thx for selecting Wingfield Environmental to assist with your asbestos investigation. Will be in touch soon! Jimmy
Pamela Myers7 reviewsiTotal number of Google reviews Pamela has written across all businesses on Google Maps, not just this one.
From the intial phone call to gather information, to the Lab techs coming to our home 2 days later, to the follow up call 4 days after the samples were mailed to the testing Lab, my experience with Wingfield was reassuring, professional and pleasant. It's so nice to encounter, kind, helpful people in today's fast pace , technical world. Thanks to Josh especially, for making our Mold evaluation experience less stressful. Peace of mind is worth so much.
Pamela Myers
Response from the owner · 3 months ago
Thank you for the awesome review Pamela! Josh is the best! No doubt. We greatly appreciate you trusting us with your work. God Bless. Jimmy
Mary HesslerLocal Guide · 13 reviewsiTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
I had an excellent experience with Wingfield Environmental. From the very beginning, they were compassionate, professional, and genuinely concerned about my client's well-being. They responded quickly, completed the mold testing in a timely manner, and provided a thorough, detailed report with helpful recommendations. Their care and attention to detail made a difficult situation much easier to navigate. I highly recommend their services and will not hesitate to use them again.
Response from the owner · 4 months ago
Thank you for the great 5-star review Mary! I am glad to hear you had an excellent experience! Thank you for trusting us with your business! Jimmy
Lynn Wood2 reviewsiTotal number of Google reviews Lynn has written across all businesses on Google Maps, not just this one.
They are very good at what they do and easy to work with.
Response from the owner · 5 months ago
Thanks for the 5-star review Lynn! We are grateful to your firm for allowing us to provide underground storage tank investigation and mitigation expertise. Our team is the best! Thanks for your continued business! Jimmy
Vin K9 reviewsiTotal number of Google reviews Vin has written across all businesses on Google Maps, not just this one.
I had a situation at my home where I believed my crawl space and rooms of my house needed to be tested. I contacted Jimmy at Wingfield Environmental and he explained the procedure and what’s involved. Also gave me solid advice on how to identify and solve this concern. I got the house tested and the results came back of a Friday evening and I had questions about the results. I emailed Jimmy on a Saturday not expecting to hear from him until Monday but with in 20min he called me on the phone. He explained the results to me in-depth and gave me recommendations as well as referrals to whom could fix my mold issues. Hopefully I won’t have another issue like this in the future but if I do there is only one place I am going to.
Response from the owner · 5 months ago
Thank you so much for the AWESOME review Vin. I enjoyed talking with you the other day and glad we could help. If you ever need anything in the future, just let us know. Take care! Jimmy
Landon Gentry7 reviewsiTotal number of Google reviews Landon has written across all businesses on Google Maps, not just this one.
I currently have a restoration project in progress inside my home. A question came up about possible mold growth in a section of the attic. Work stopped until the issue could be addressed. I called Jimmy and he was very responsive. He soon showed up, conducted the tests and had test results back to me within a couple of days. He summarized the results in layman's terms which was extremely helpful. I highly recommend Wingfield Environmental Services for their knowledge, professionalism and reasonable rates.
Response from the owner · 7 months ago
Thank you so much for the awesome 5-Star review Linda! Was great working with you. God Bless! Jimmy
