Phrases our text analysis found in 111 written reviews
100%praise
Praise223100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude7433%
Would recommend5324%
Communication3516%
Quality & results188%
Honesty & trust178%
Speed & response167%
Price & value104%
What customers talk about
We read 111 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He was compassionate, knowledgeable, and genuinely helpful without making me feel rushed or pressured.”
“absolutely hire him for any future legal needs and would confidently recommend him to anyone looking for an attorney who combines professionalism wit…”
“He took the time to listen to my concerns, explain everything clearly, and offer practical, straightforward advice.”
“I had a wonderful experience consulting with this attorney regarding a Lady Bird Deed and last will and testament.”
“Highly recommend as someone you can trust based on our visit.”
“His staff was courteous and where quick to set up my appointments.”
“He takes time to answer questions and has very reasonable fees.”
People customers mention
Mark21 reviews
Nora4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
I had a wonderful experience consulting with this attorney regarding a Lady Bird Deed and last will and testament. He took the time to listen to my concerns, explain everything clearly, and offer practical, straightforward advice.
What I appreciated most was that he made me feel heard and comfortable during what has been a difficult time for my family. He was compassionate, knowledgeable, and genuinely helpful without making me feel rushed or pressured.
I would absolutely hire him for any future legal needs and would confidently recommend him to anyone looking for an attorney who combines professionalism with genuine compassion.
Rosie Guillen10 reviewsiTotal number of Google reviews Rosie has written across all businesses on Google Maps, not just this one.
My family and I have been doing business with Mr. Mark Winton and we find him very professional. He definitely knows his job very well. He is a down to earth person as well as his assistant. He takes the time to explain in detail and make sure we understand what we are signing. I would highly recommend his services.
Mel GLocal Guide · 56 reviewsiTotal number of Google reviews Mel has written across all businesses on Google Maps, not just this one.
Left multiple messages and never received a call back.
Response from the owner · 2 months ago
I apologize we missed your calls and you did not receive a response. This is not the level of service we strive to provide. Please email me directly at [email protected] so I can personally follow up and see how we can help.
Rogelio Avalos3 reviewsiTotal number of Google reviews Rogelio has written across all businesses on Google Maps, not just this one.
Really excellent experience. Went with my parents for some end of life planning. Mark was amazing. Authentic and professional, wasn’t hunting our money at all. Seemed to steer us in the absolute right direction. Highly recommend as someone you can trust based on our visit.
Response from the owner · 3 months ago
Appreciate the feedback! It was nice to meet all of y’all!
Ruben Zavala5 reviewsiTotal number of Google reviews Ruben has written across all businesses on Google Maps, not just this one.
Mr. Winton was amazing to work with he is professional and knows his Law! He was able to get me taken care of in less than half the time, that others where telling me they could get it done. His staff was courteous and where quick to set up my appointments.
Thank you!
Response from the owner · 4 months ago
Thank you for the kind words and opportunity to help!
Marisa VelardeLocal Guide · 92 reviewsiTotal number of Google reviews Marisa has written across all businesses on Google Maps, not just this one.
I highly recommend Mr. Winton. He is a very knowledgeable and honest attorney, who is down to earth and easy to talk to. He listens to you and will recommend the best course of action for your situation. Thanks again!
Response from the owner · 6 months ago
Thank you so much for the compliment and opportunity to help!
FRANK ARMENDARIZLocal Guide · 15 reviewsiTotal number of Google reviews FRANK has written across all businesses on Google Maps, not just this one.
As a first timer having to hire an attorney to help with the deed to my home. I was extremely blown away by the professionalism and the willingness to help me. Mr. Winton showed compassion with my situation and understood my need for help.He and his staff were extremely personal and made me feel comfortable as if I was talking with a friend. Please do not hesitate to make an appointment or feel unsure about this law office they are truly here to help and they take pride in helping the El paso community. I would give them 10 stars if I could.
Response from the owner · 8 months ago
Thank you so much for the feed back! It was our pleasure to help!
Janie CedilloLocal Guide · 23 reviewsiTotal number of Google reviews Janie has written across all businesses on Google Maps, not just this one.
