Wise Pest Solutions holds a 5/5 rating from 156 reviews, with the owner responding to 99% of feedback. Customers frequently praise the company for punctuality, thorough inspections, and clear communication regarding treatment plans and pricing. Reviewers note that technicians are knowledgeable and respectful of properties, often accommodating pets and specific concerns. One low-star review cites a lack of responsiveness and missed appointments as a recurring issue for a service plan customer.
Google rating: 5.0 out of 5 from 156 reviews (99% five-star).
Reviews on this page: 156 Google reviews (128 with written comments, 1 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: October 15, 2026.
Service: Rodent Control serving Concord, North Carolina.
Data from Google, last updated November 2, 2026.
Star ratings
156 Google reviews we collected
5.0of 5
5 stars15599%
4 stars00%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 128 written reviews
99%praise
Praise28599%
Complaints31%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude7626%
Would recommend6021%
Quality & results5218%
Speed & response5218%
Communication238%
Price & value135%
Honesty & trust124%
What customers talk about
We read 128 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“From start to finish, he was extremely respectful, knowledgeable, and professional.”
“Highly recommend, call was returned promptly and service was completed the same day.”
“What really stood out to me was the time he took to thoroughly explain everything, answer questions, and make sure I understood the entire process.”
“Todd came out to the house within two days of my call, gave a fair quote, and completed the work the same day.”
“They are professional, on time, and communicate well.”
“We started on an affordable quarterly service plan and we’re very pleased with the results so far!”
“He didn't rush through the job, and you could genuinely tell he takes pride in his work and cares about his customers.”
People customers mention
Todd15 reviews
Overcash7 reviews
Control5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
I can't say enough good things about my experience with Wise Pest Solutions! Todd was hands down one of the best professionals I've had the pleasure of working with. From start to finish, he was extremely respectful, knowledgeable, and professional.
What really stood out to me was the time he took to thoroughly explain everything, answer questions, and make sure I understood the entire process. He didn't rush through the job, and you could genuinely tell he takes pride in his work and cares about his customers.
It's not every day you come across someone who provides this level of service. Todd deserves a lot more recognition for the quality of work and professionalism he brings to the table.
Highly recommend Wise Pest Solutions! I'll definitely be keeping them in mind for any future pest control needs.
Thanks,
Edgar,
Price assessment: Great price
Services: Bug & insect extermination
Pest type: Other
Response from the owner · 2 weeks ago
Thank you so much Edgar for your very kind 5-star review sir! We truly appreciate the time you took explaining your experience with us in great detail! It is such a blessing to serve such awesome customers like yourself with such a beautiful home. Have a blessed week!
K
Kim Craven3 reviewsiTotal number of Google reviews Kim has written across all businesses on Google Maps, not just this one.
We are so pleased with Wise Pest Solutions. Todd was prompt, kind, and very straightforward. We started on an affordable quarterly service plan and we’re very pleased with the results so far!
Price assessment: Great price
Price: $120–140
Services: General pest inspection
Response from the owner · 2 months ago
Thank you so much for your kind 5-star review Hannah! It was my pleasure to be able to service your beautiful home. Getting to see the Hummers was awesome too 😎. We appreciate your business. Have a blessed day!
S
Samantha1 reviewiTotal number of Google reviews Samantha has written across all businesses on Google Maps, not just this one.
We had a bad experience in the past with our last pest control company. Todd took the time to listen to our needs and got us set up and on schedule as soon as possible. Bryson came out to perform our first treatment and walked the property with me, making sure to address our areas of concern. He did a phenomenal job! So grateful to have found Wise! I highly recommend their services.
Price assessment: Great price
Services: Mosquito extermination
Response from the owner · 3 months ago
Thank you so much for the kind 5-star review Samantha! We appreciate you taking time out of your day to share your experience. Thank you so much for allowing us to serve you! Have a blessed week!
L
Lisa Cline4 reviewsiTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
Excellent experience, start to finish. Todd came out to the house within two days of my call, gave a fair quote, and completed the work the same day. He was extremely thorough, treating the crawl space and the entire perimeter of the house. Great work. Highly recommended!
Price assessment: Great price
Services: General pest inspection, Bug & insect extermination
Response from the owner · 5 months ago
Thank you so much for the kind 5-star review David! Loved the house but the Lion could be bigger (haha)! We truly appreciate your business and friendship. Have a blessed day sir!
J
Jay VaidyaLocal Guide · 111 reviewsiTotal number of Google reviews Jay has written across all businesses on Google Maps, not just this one.
Todd and team is super helpful as well as very professional
Always on time right pricing commercial or residential we use them for both
Price assessment: Great price
Response from the owner · 5 months ago
Thank you so much Jay for the kind 5-star review sir! We appreciate your repeated business with all your locations. Your new place is amazing! Have a blessed week!
R
Ronald Morton2 reviewsiTotal number of Google reviews Ronald has written across all businesses on Google Maps, not just this one.
Was having a mite issue and didn't know what to do , a church member told me about Wise Pest Solutions so after contact they fit me in the schedule the following day, problem solved , I highly recommend them for dealing with any pest situation or infestation.
Price assessment: Great price
Price: $1–20
Services: Flea & mite extermination
Response from the owner · 6 months ago
Thank you for your very kind 5-star review Ron! We appreciate you allowing us to help out sir. Have a blessed rest of the week!
A
Ashley Fields12 reviewsiTotal number of Google reviews Ashley has written across all businesses on Google Maps, not just this one.
Always a great experience with Wise Pest Solutions. They have really helped us take care of stink bugs and yellow jackets that were very active around our entrances.
Thank you Ashley for the kind 5-star review! I believe i am still going to have to take that new RV to check it out for the weekend 😆. No seriously, I appreciate you and Brett allowing me to service your home. Have a blessed week!
