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Within Natural Health

Holistic medicine practitioner · Freeport, NY · reviewed since 2013

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%90+57.2Reliability 28%91+25.7Replies to reviews 8%52+4.3Experts Score= 87Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#78 of 99 chiropractorsPosition by Experts Score among all companies we track in this category. · better than 21%
4.9 ★★★★★ 178 Google reviews · 11 photos
94%five-star reviews
4.95★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
34%reviews answered by the owner
Nov 2026latest review

Within Natural Health at a glance

Reviewers report that the practice combines chiropractic adjustments, nutrition response testing, and coaching to address conditions like chronic pain, digestive issues, and hormonal imbalances. While many patients describe clear communication and long-term improvements, a subset of low-star reviews cites feelings of disrespect, perceived dismissiveness, and difficulties regarding long-term treatment contracts or billing practices.

  • Google rating: 4.9 out of 5 from 178 reviews (94% five-star).
  • Reviews on this page: 178 Google reviews (150 with written comments, 1 with photos).
  • Owner responses: the business replied to 34% of reviews.
  • Most recent review: November 4, 2026.
  • Service: Chiropractor serving Freeport, New York.

Data from Google, last updated November 6, 2026.

Score profile vs other chiropractors

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.

Satisfaction90Reliability91Craft & service–Value–Momentum100Replies to reviews52Satisfaction: 90 (median 96)Reliability: 91 (median 97)Momentum: 100 (median 100)Replies to reviews: 52 (median 49)
Within Natural HealthChiropractors median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Within Natural Health: 90/100 on this factor. Category median: 96.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Within Natural Health: 91/100 on this factor. Category median: 97.A
91
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 93.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Within Natural Health: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Within Natural Health: 52/100 on this factor. Category median: 49.C
52

Bar = this company · dark tick = category median.

Star ratings

178 Google reviews we collected

  • 5 stars16894%
  • 4 stars42%
  • 3 stars11%
  • 2 stars00%
  • 1 star53%

Praise vs complaints

Phrases our text analysis found in 150 written reviews

  • Praise15192%
  • Complaints148%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude5433%
  • Would recommend3924%
  • Quality & results2012%
  • Speed & response1710%
  • Honesty & trust1710%
  • Communication95%
  • Price & value95%

What customers talk about

We read 150 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “J and her team are not only professional, but they are compassionate, knowledgeable, and really help you to find the root cause of your symptoms.”
  • “J's help and I highly recommend her services to anyone struggling with health issues that traditional medicine simply cannot find answers for and heal.”
    “I would not recommend.”
  • “I have had a wonderful experience working with Jackie and Dr.”
    “Terrible experience.”
  • “I met with Dr J and she immediately told me I needed to change my diet THAT DAY and to start consuming real whole foods alongside her treatment plan.”
    “Her voice was low and very slow.”
  • “Now I can honestly say that after working with both Dr.”
  • “The rules are very clear from the beginning and I truly believe that they want to see you be successful.”
  • “It was a very difficult experience but without a doubt well worth it.”
    “While she’s noting down a detox for me, I inquired again about the testing price.”

People customers mention

  • Jimenez 64 reviews
  • Jackie 19 reviews
  • Esther 10 reviews
  • Stephanie 8 reviews
  • Chiropractor 3 reviews
  • Testing 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Ylana4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

I have had a wonderful experience working with Jackie and Dr. Jimenez. Their program is set up for you to learn about what you are putting in your body and what you need for it to function at a high level. The rules are very clear from the beginning and I truly believe that they want to see you be successful. I was…

Kiara3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

A few years ago I had 2 cysts in my breast. I was truly concerned because I didnt know how to navigate this news. I met with Dr J and she immediately told me I needed to change my diet THAT DAY and to start consuming real whole foods alongside her treatment plan. It was a challenge but it shifted my perspective of…

CaraLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Ive been seeing dr jiminez for over 11 years now. Shes always there to help me and listens to me when i need her. Even if im not feeling well or having pain she will find the time to get me in and address whatever it is thats bothering me. With going for adjustments my lower back and neck pain are way more…

Yvonne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

"Dr. Esther is an incredible Chiropractor who helped me 13 years ago. When I first walked in to her office, I had lost feeling in both of my arms--from my elbows and forearms down to my wrists and hands. With her continued care, she helped bring feeling back to both sides and made a tremendous difference in my…

Jonathan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I am truly grateful for having met both Dr J and Jackie. I was at the point where I felt like I tried everything and I was destined to live the rest of my life in discomfort or dread getting surgery which didn’t sit right in my stomach. I’m happy with the results I was able to achieve within the first few weeks,…

Customer photo from Jonathan's review
Joseph7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I've been with Dr.J for 2 months now. I have improved tremendously through chiropractic care. The effective weight of my head went from 45lbs to 8lbs! I have become much more conscious of my body since being under Dr Js care. I also have vision issues which include migraines, staticky vision, not being able to look…

Photos

Customer reviews

4.9 ★★★★★ 178 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Eric Rendon3 reviewsTotal number of Google reviews Eric has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I struggled with IBD and swollen joints for many years. Tried multiple treatments, diets and protocols but never really felt great and whenever I went to the doctor for testing the results were always horrible. I started a new mediation the end of last year and saw some success. But then I started to get symptoms again 6 months ago. I was having trouble working and was unable to go in to the office. I had no energy. My doctor wanted me to possibly switch medications again. Frustrated, I decided to try working with Dr. J and Jackie doing nutrition response therapy. I was skeptical when I started but after a month I felt already a bit better. My energy levels were up. After a few months I had a colonoscopy and my result when from a mayo score 3 the year prior down to a 1. My doctor told me to keep doing whatever I'm doing. From the IBD and being stuck in bed I was also dealing with bad joint pain, as well as posture issues. My nerves were stuck. I started KST a few months after the nutrition program and I am noticeably in less pain plus I'm slouching less. I'm very happy with the results I've seen so far and am grateful to have started the program. Dr J has helped me take control of my life again. Doctors will often say that diet and lifestyle don't affect IBD. Maybe that's true statistically, but I was failing my medication and only after I changed my my diet and lifestyle did the symptoms go away. If you're struggling maybe Dr J can help you too!

Response from the owner · 2 days ago

Eric, thank you for sharing your experience and for trusting Dr. J and Jackie with your care. We are so glad to hear your energy improved, your Mayo score decreased, and that KST helped reduce pain and improve posture. It means a lot to know the nutrition and lifestyle changes have helped you regain control and return to daily life. We appreciate your recommendation and are honored to be part of your healing journey.

Ylana Holtz4 reviewsTotal number of Google reviews Ylana has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have had a wonderful experience working with Jackie and Dr. Jimenez. Their program is set up for you to learn about what you are putting in your body and what you need for it to function at a high level. The rules are very clear from the beginning and I truly believe that they want to see you be successful. I was able to see results within a short period of time but most importantly they gave me the tools to be able to maintain those results and keep working towards my goals.

Response from the owner · 3 days ago

Thank you so much, Ylana, for this wonderful review. We are thrilled Jackie and Dr. Jimenez helped you learn what your body needs and that you saw results quickly while gaining tools to maintain them. Your success and progress mean a lot to our team, and we appreciate you sharing your experience. We look forward to supporting you as you continue toward your goals.

alberto bertuccio14 reviewsTotal number of Google reviews alberto has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Impressively Knowledgeable

Response from the owner · a month ago

Thank you for the 5-star rating and for calling us impressively knowledgeable. We appreciate your kind feedback and are glad our team met your expectations. We look forward to helping you again in the future.

Kiara Simon3 reviewsTotal number of Google reviews Kiara has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

A few years ago I had 2 cysts in my breast. I was truly concerned because I didnt know how to navigate this news. I met with Dr J and she immediately told me I needed to change my diet THAT DAY and to start consuming real whole foods alongside her treatment plan. It was a challenge but it shifted my perspective of my relationship with food that impacts me to this day. After a few months with the plan, I went back and the cysts were gone. I was so thankful!! Each day I consider what I have learned, doesnt mean I have perfected it lol but I am more aware of how impactful her wisdom is and what she is doing for others in similar circumstances. Truly life changing. Thank you Dr. J and Jackie for everything.

Response from the owner · 2 months ago

Kiara, thank you so much for sharing your story and for trusting Dr. J and Jackie with your care. We’re thrilled the treatment and dietary changes helped resolve your cysts and that the experience positively shifted your relationship with food. Your honesty and continued awareness are inspiring to us and to others in similar situations. We’re honored to have been part of your journey and are here for ongoing support.

Cara MontefuscoLocal Guide · 15 reviewsTotal number of Google reviews Cara has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ive been seeing dr jiminez for over 11 years now. Shes always there to help me and listens to me when i need her. Even if im not feeling well or having pain she will find the time to get me in and address whatever it is thats bothering me. With going for adjustments my lower back and neck pain are way more manageable now. Jackie is also a blessing and is always there for me when i need anything! Both of these ladies are amazing!!!

Response from the owner · 2 months ago

Thank you so much for trusting Dr. Jimenez and our team for over 11 years. We’re thrilled to hear your adjustments have made your lower back and neck pain more manageable and that Dr. Jimenez takes the time to listen and help when you need it. Jackie will be delighted to hear your kind words. We appreciate you and look forward to continuing to support your care.

Yvonne Drain3 reviewsTotal number of Google reviews Yvonne has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

"Dr. Esther is an incredible Chiropractor who helped me 13 years ago. When I first walked in to her office, I had lost feeling in both of my arms--from my elbows and forearms down to my wrists and hands. With her continued care, she helped bring feeling back to both sides and made a tremendous difference in my life. Now 13 years later, I've returned to her office, and she is helping me again, working with my spine from my neck to my lower back. She is truly amazing and gifted at what she does. I am so grateful, and I thank God for bringing Dr. Jimenez into my life. Ours paths crossing has been truly a blessing".

Response from the owner · 2 months ago

Thank you so much for your wonderful review and for sharing your experience, Yvonne. We are thrilled that our care helped restore feeling to your arms and that you entrusted us again for treatment from your neck to your lower back. Your kind words about Dr. Esther and the blessing of our paths crossing mean a great deal to the entire team. We look forward to continuing to support your health and well‑being.

Jonathan1 reviewTotal number of Google reviews Jonathan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I am truly grateful for having met both Dr J and Jackie. I was at the point where I felt like I tried everything and I was destined to live the rest of my life in discomfort or dread getting surgery which didn’t sit right in my stomach. I’m happy with the results I was able to achieve within the first few weeks, later months, and forth to come. Come when you are ready as you will need to have a positive attitude going through the process. Dr J and Jackie give you the tools, but it’s up to you what you do with them. Determination, Patience, and Consistency are key to your success if you decide to take the leap like I did.

Response from the owner · 3 months ago

Thank you so much for your thoughtful review. It truly means a lot to us that you trusted Jackie and myself during such an important point in your journey. I love that you mentioned the positive attitude and commitment it takes, because you're absolutely right—we can provide the guidance and tools, but you put in the work. Your determination, patience, and consistency are what made these incredible results possible, and I couldn't be happier for you! ❤️ It's been a pleasure watching your progress, and I'm excited to see what the future holds for you. Thank you again for sharing your experience and for encouraging others who may be on the fence. Keep up the amazing work!

Joseph LaCascia7 reviewsTotal number of Google reviews Joseph has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I've been with Dr.J for 2 months now. I have improved tremendously through chiropractic care. The effective weight of my head went from 45lbs to 8lbs! I have become much more conscious of my body since being under Dr Js care. I also have vision issues which include migraines, staticky vision, not being able to look at certain patterns. I have noticed a lot of improvement in this as well. Dr J is very methodical in her care and makes sure you are building your body and nervous system back piece by piece. I am starting phase 2 now, this will include continued chiropractic care and work on my nervous system to try and fix my vision issues.

Response from the owner · Edited 3 months ago

Thank you, Joseph, for sharing your experience and for trusting Dr. J with your care. We’re thrilled to hear about the improvements in head weight sensation, body awareness, and vision symptoms after just two months. Dr. J and our team remain committed to rebuilding your nervous system and vision function piece by piece as you begin Phase 2. We look forward to continuing this journey with you and supporting your ongoing recovery.

Briana MartelliLocal Guide · 12 reviewsTotal number of Google reviews Briana has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I started my journey with Dr. J 8 weeks ago. Just completed my 6th week of her 12 session program. I wanted to give it time before writing a review. Now I can honestly say that after working with both Dr. J and Jackie (nutritionist who works with you for 6 weeks out of the program) I am SEEING and FEELING that “wow” difference. Im 31 going on 32 y/o, and have always been in tune with my body, making (what I thought) were healthy choices. Everyone’s body is truly so different and unique and what the “healthy standard” is might not be healthy for YOU. I’ve struggled for over two years with chronic bloating, inflammatory weight gain, feminine Ph, brain fog and debilitating fatigue. When I could no longer handle this feeling of living in misery, I did my research for a natural solution and that’s what lead me to Within Natural Health. Dr. J is STERN (out of love) and you can only sign up for this program if you’re willing to do exactly what she says. Though it may seem extreme in the beginning, there’s method to the madness and the results will speak for themselves. I’ve lost about 10lbs of inflammation weight, I have energy to workout again. My bloating is nearly non existent. My feminine Ph is balanced and under control. I recognize the person in the mirror again and I feel like I finally have my life back. If you are ready to stay committed and make a change, this is the program for you. I’m so so happy I found this place!

Response from the owner · 4 months ago

Thank you so much for sharing your experience, Briana. We’re thrilled that working with Dr. J and Jackie has helped reduce bloating, restore your energy, balance your feminine pH, and lose inflammation weight — and that you feel like yourself again. Your commitment and willingness to follow the program are what drive these results, and we’re proud to be part of your journey. Keep up the great work as you move through the remaining sessions.

Andres Casas3 reviewsTotal number of Google reviews Andres has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My wife has been going and this place has helped her so much. Her energy is back and she’s happier and feels healthier. She does so much for our family and Im happy she’s finally found a place that listens to her Health needs so she can have the quality of life she deserves.

Response from the owner · 5 months ago

Thank you so much for sharing this, Andres. We’re thrilled your wife is feeling more energetic, happier, and healthier, and proud we could provide the attentive care she deserves. We appreciate your trust and look forward to continuing to support her health and quality of life.

Within Natural Health on Google Maps →

Business details