How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%69+16.7Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty83−1.7Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCOREWm. Masters, Inc
Bloomington, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 28 pipe repair services · 4.8★ from 820 Google reviews
Report card
Percentile vs other pipe repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Wm. Masters, Inc for 8 kinds of job.
Wm. Masters, Inc for HVAC duct & vent cleaning
Clear ✕All 13 Google reviews tagged “HVAC duct & vent cleaning”
Tory, Zac, and Gage were great. Installed all new heat and AC units and worked hard all day despite a few hour power outage. Great job.
Tanner, Gage, and Zac replaced my HVAC system and did a fantastic job. Very professional, friendly, and informative. Thanks again guys!
I went through WM for a new furnace/AC and Tanner managed our install. He was very professional and finished the project in a timely manner. My wife and I really appreciated their service and overall respect throughout the process.
The union craft local training is very apparent in the quality and performance of Wm.Masters, Inc service technicians.
I recently had a full HVAC replacement done and would 100% use WM Masters, Inc again. The salesman Shawn came by to assess our needs and gave me several options at different price points to choose from. I then worked with their materials guy to determine a date for installation who again was very pleasant to talk…
They were early, kind, transparent and very helpful. They have earned my trust with the quality of work and they went out of their way with a few little things. (Like putting down a little caulk around a vent we had on our 2nd story roof that they noticed was a little thin.) Ben C was great!
Jonathan, Zac and Gage did a great job on the install and Ben did a great job with the duct cleaning!
I've used Masters multiple times and always been pleased with their services. Timely, responsive, good quality materials and competent, courteous service technicians.
We have used the company before, so when we decided to replace our HVAC system we got quote from Masters and another company. Shawn (Project Specialist) came out & did an excellent job talking with us & giving us options. The other company did the same. However, we chose Masters based on the proposal they presented.…
Great work and great customer service. We had our furnace and air conditioning replaced by Wm Masters. They were very informative and helpful when choosing the right fit for our house. They scheduled and came out to finish work in a timely manner. Will definitely recommend to anyone in the future. Thank you so much!
Jonathan and Aaron did a great job of removing our old furnace and AC and installing our new Trane system. They carefully explained everything they were doing and cleaned everything up when finished. Very professional, competent and courteous as well. They get an “A” from us.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Heating system installation | 111 | $1.6k–$2.8k |
| Install AC | 104 | — |
| Installation | 41 | — |
| Install thermostat | 25 | — |
| Electrical outlet & switch repair | 17 | — |
| Water heater installation | 17 | $1.4k–$2.8k |
| HVAC system maintenance | 14 | $83–$295 |
| HVAC duct & vent cleaning | 13 | — |
