How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%69+16.7Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty83−1.7Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCOREWm. Masters, Inc
Bloomington, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 28 pipe repair services · 4.8★ from 820 Google reviews
Report card
Percentile vs other pipe repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Wm. Masters, Inc for 8 kinds of job.
Wm. Masters, Inc for HVAC system maintenance
Clear ✕All 14 Google reviews tagged “HVAC system maintenance”
I would highly recommend Wm Masters. I had a new sump pump/ battery backup installed (Tyler), and randomly had my seasonal fall HVAC inspection happen on the same day (Joey). As someone who is fairly new to the Bloomington area, we found the right Team. They are professional, knowledgeable, respectful, and so kind.…
Masters came out and did our annual winter check and replaced our whole house humidifier. Did an amazing job. Zach is the best! Would highly recommend. I just had them put in a new furnace and Zac and Gage were fantastic!!!
Arrived when scheduled. Worked efficiently and quietly. I have been using them for a long time and have never been disappointed.
Brad has been out technician for many years. He is amazing. We have had adjustments made on our heating and A/C units. They are new and had noise issues from the beginning. Loud noises out of the ducts when the heat would turn on and then the noise would lower after a bit. Our new A/C makes a horrible noise when…
Had Masters out to replace a toilet. Was quoted an hour for the job, it took them over two hours. Naturally they bill by the hour. Install is fine, but the price was a good bit more than expected as a result.
Buster & Gage were efficient and professional in everything they did. Wouldn’t hesitate to recommend the company.
We replaced our 30+ year old heating and cooling system with Wm Masters. They made it rather easy. Their technicians (Zac and Tanner) were great, they were knowledgeable and helpful. The install was scheduled in less than a week and completed in less than a day. We highly recommend Wm Masters!
Best price around with exceptional service! Installed a new HVAC system for us and we could not be happier with the results! Highly recommend!
Jonathan and Gage were my two technicians today to replace my furnace. They did an awesome job. Polite, friendly, and very efficient. I was working while they were here, and they did not disturb me at all. Much appreciated!
Excellent work executed today by Ben Christopher associated with duck work cleaning prior to our HVAC being replaced ! Very personable and professional in the performance of his work. Thank you Ben! Jonathan & Zac - master installers were outstanding. Covered the work area and walkways in our home. They…
Our AC died, and they came with a service rep the next day to work through the issues. AC was a toast...next day another sales rep came to price out a replacement. Worked with Ins to get all the needed paperwork, extremely responsive and knowledgeable dealing with that process. Day of the install Jonathan and Zac…
William Master’s has serviced my furnace and A/C for several years. Simon is the technician that performs the maintenance on my furnace and A/C. He is an extremely knowledgeable HVAC technician. He is polite, prompt, and professional. Simon’s customer service and attention to detail is outstanding.
Brad has serviced our HVAC system for years. He’s always on time, conscientious, and thorough with great customer service. On Christmas Eve the old furnace had developed a cracked heat exchanger. Daron quickly gave us an estimate for a new furnace and had it installed before the end of day. The installers were very…
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Heating system installation | 111 | $1.6k–$2.8k |
| Install AC | 104 | — |
| Installation | 41 | — |
| Install thermostat | 25 | — |
| Electrical outlet & switch repair | 17 | — |
| Water heater installation | 17 | $1.4k–$2.8k |
| HVAC system maintenance | 14 | $83–$295 |
| HVAC duct & vent cleaning | 13 | — |
