How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%69+16.7Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty83−1.7Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCOREWm. Masters, Inc
Bloomington, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 28 pipe repair services · 4.8★ from 820 Google reviews
Report card
Percentile vs other pipe repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Wm. Masters, Inc for 8 kinds of job.
Wm. Masters, Inc for install AC
Clear ✕All 104 Google reviews tagged “Install AC” · showing 20
Zack, Parker and Tyran were great.These three guys worked well together, were on time, hard workers and got the job done quickly. They replaced our ac and furnace.
So appreciated Shawn’s prompt response, Gavin and Zach’s installation, and Trevor’s service at a second location.
Gavin O. and Zach S. of Wm. Masters Inc. installed a new HVAC system for us recently. They are very driven towards customer satisfaction with high quality work, attention to detail and looking to the future needs of the customer. Assuring that the installation was well thought out, and executed. They cleaned up the…
Gage & Jordan did a great job with my HVAC installation. They treated me and my home with respect and left everything spotless after the job. Very professional and courteous. They checked with me before drilling and explained everything in detail at completion, answering all of my questions along the way. Done with…
I had a few companies give estimates for replacing my old AC unit and Wm Masters offered the best value. Shawn was professional and explained everything well and install was scheduled quickly. Zac and Gage did a great job on the install.
Prompt professional service.
Brad has been out technician for many years. He is amazing. We have had adjustments made on our heating and A/C units. They are new and had noise issues from the beginning. Loud noises out of the ducts when the heat would turn on and then the noise would lower after a bit. Our new A/C makes a horrible noise when…
Both Sales and Service were great - left area very clean after installation and service tech was knowledgeable. New furnace & AC installed with job completed and cleanup done in 7 hours! WM, Masters will be our go to for future HVAC & plumbing needs.
Tanner and Jordan did an amazing job installing my HVAC. They were very neat, orderly and cleaned up very well after.
Recently contracted Wm. Masters for our HVAC system replacement. Shawn was our first contact for our quote, and he was timely, professional, and honest. Once we made our decision, the process again was smooth and painless. Great communication from the office and installation team. Tanner and Jordan communicated…
Wm Masters had always been amazing!! With a recent air conditioner replacement Shawn was an excellent salesman and Gage and Gavin provided a professional, efficient installation! Thanks everyone!
WM. Masters, Inc replaced our old furnace, AC, and thermostat. Zac and Gage did great work in great time. I would definitely use them again.
Had a new air conditioner and HVAC installed, they did an excellent job! After the installation they took the time to walk us through the new setup and make sure all our questions were answered.
We needed to replace our dual HVAC systems in our house. William Masters gave us a very fair price and the installment team (Zach, Gage, Gavin) did a great job with a difficult install (tight fit for the upstairs unit). Great job!
Would give more stars if I could. We had a lot of issues trying to get the right size of unit and price when needing to replace our AC/furnace. Trane brand is top of the line and WM makes it affordable. Their installers were able to custom fabricate everything needed for our install. Customers service is top…
The guys did a wonderful job. Tanner and Jordan were very professional. Would highly recommend them to anyone.
The two service technicians l, Tanner and Gage were on time, knowledgeable, and seamed to perform the work efficiently. Since I don’t know the job, I can’t really evaluate the work. They cleaned up after the job, explained important information, and worked until the job was done. Couldn’t be happier. They installed a new furnace and air conditioner.
Just had a new AC unit installed. Zach, Luke and Buster were polite and professional in addition to completing the install in a timely manner. Highly recommend!
Wm Masters installed a new furnace and air conditioner in our home recently. Buster, Zac and Luke were great. High quality job. I'm really impressed with how quickly they were able to finish. They put a lot of effort into every detail. I'm so pleased!
Zac and Aaron arrived on right on schedule. Wasting no time, they came in, discussed what they'd be doing, installed the new A/C unit, then and showed me what they did. Their work looks fine and works great!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Heating system installation | 111 | $1.6k–$2.8k |
| Install AC | 104 | — |
| Installation | 41 | — |
| Install thermostat | 25 | — |
| Electrical outlet & switch repair | 17 | — |
| Water heater installation | 17 | $1.4k–$2.8k |
| HVAC system maintenance | 14 | $83–$295 |
| HVAC duct & vent cleaning | 13 | — |
