iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#12 of 133 moversiPosition by Experts Score among all companies we track in this category. · better than 92%
5.0★★★★★285 Google reviews · 24 photos
98%five-star reviews
4.98★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
99%reviews answered by the owner
$858typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
WNY Moving holds a 5.0 rating from 285 Google reviews, with the owner responding to 99% of them. Customers consistently highlight punctuality, efficient handling of furniture, and careful treatment of property during local and long-distance moves. Reviewers also note transparent pricing, proactive communication through pre-move reminders, and polite, professional crew behavior. No recurring criticisms appear in the provided excerpts.
Google rating: 5.0 out of 5 from 285 reviews (98% five-star).
Reviews on this page: 285 Google reviews (257 with written comments, 16 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: October 28, 2026.
Service: Mover serving Buffalo, New York.
Data from Google, last updated October 29, 2026.
Score profile vs other movers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and value; weakest: satisfaction.
WNY MovingMovers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.WNY Moving: 98/100 on this factor. Category median: 93.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.WNY Moving: 100/100 on this factor. Category median: 90.A
100
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 94.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.WNY Moving: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.WNY Moving: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.WNY Moving: 100/100 on this factor. Category median: 83.A
100
Bar = this company · dark tick = category median.
Star ratings
285 Google reviews we collected
5.0of 5
5 stars28098%
4 stars52%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 257 written reviews
99%praise
Praise69699%
Complaints81%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
99%fair
Great price7449%
Reasonable7449%
Overpriced21%
Not sure11%
$858-10% vs typical movers
Middle half of what 116 customers paid ($556–$1.4k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude16523%
Would recommend15923%
Speed & response14621%
Quality & results8412%
Price & value7010%
Communication426%
Honesty & trust385%
What customers talk about
We read 257 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They sent reminders and recommendation every day for a week prior to move to help make the day as smooth as possible which was very helpful.”
“Would highly recommend using them for anyone looking to do a move!”
“I could not recommend this company enough no matter how much stuff you need moved!”
“Our crew was fantastic to work with and very efficient.”
“My son used your company to move to his new home and the guys did an amazing job .”
“worked efficiently, and took great care with our furniture and boxes — nothing arrived damaged.”
“I would also add the third pricing seems very reasonable.”
“The staff also communicate well prior to the move to not only make the move efficient but also save money.”
“They took so much stress out of the day, and I genuinely will never make another move without them!”
People customers mention
Noah15 reviews
Jared13 reviews
Tyler11 reviews
Harrison4 reviews
Alex4 reviews
Sean3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired WNY Moving for 8 kinds of job. Pick one to see what they paid and said.
DDavidLocal Guide · 28 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 hours ago★★★★★
Moved a piano for us. Very good communication, and exactly on time. They took exceptional care of not only the piano, but the houses they were moving it in. Very reasonable prices too. Can't recommend enough.
RRudy2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
Exceptional service. They went above and beyond expectations. Reasonable price. All you need to know.
KKelley1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
This moving team of 8 gentlemen were amazing! They arrived on time, walked me through the process, they treated my things with care and respect, they treated me with care and respect. I was truly grateful for this whole team and all the hard work they did and no one complained about anything they worked together and…
Paid $3,000–3,500Reasonable priceLocal moving
RRondaLocal Guide · 10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Update to my first review: WNY Movers came back to handle my main move. The crew and the experience were every bit as good as the first time. Friendly, hard-working, stress-free. I do not hesitate to recommend them. I would also add the third pricing seems very reasonable.
First review: I had several pieces of…
LLaura1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
first time ever using a moving company and this team was great!
tyler did a virtual screening to get me a quote, and he gave me a couple of different prices on what it would likely cost, to what would be the absolute highest it would cost, so i didn’t have any surprises when the job was done. i eventually paid less…
Paid $500–1,000Reasonable priceLocal moving
JJeff7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★
The movers were local and very familiar with the area. They were respectful and very conscientious and the move went quickly, even with some very large/heavy objects. Thanks !
Moved a piano for us. Very good communication, and exactly on time. They took exceptional care of not only the piano, but the houses they were moving it in. Very reasonable prices too. Can't recommend enough.
Price assessment: Reasonable price
Price: $1–500
Services: Local moving, Oversized-item moving
L
Lisa SekuterskiLocal Guide · 26 reviewsiTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
My son used your company to move to his new home and the guys did an amazing job .They showed up at the agreed time and worked hard to get him all moved to his new home .Sean was the crew chief and he was very thorough. All of the guys were polite and worked hrs. Thank you again !
Price assessment: Reasonable price
Services: Moving-related packing
J
Jessica Bliss3 reviewsiTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
Our crew was fantastic to work with and very efficient. They sent reminders and recommendation every day for a week prior to move to help make the day as smooth as possible which was very helpful. They were also available at anytime during the day if I had questions or concerns they could answer easily. Would highly recommend using them for anyone looking to do a move!
Price assessment: Reasonable price
Services: Local moving
Response from the owner · 2 days ago
Thank you so much, Jessica, for the wonderful review and recommendation! We’re thrilled to hear your crew was fantastic to work with and that the move went smoothly. We’re also glad the reminders, recommendations, and communication leading up to moving day were helpful and made the process easier for you. We truly appreciate your support and your recommendation, and we’re grateful you chose WNY Moving!
C
Connor Smith1 reviewiTotal number of Google reviews Connor has written across all businesses on Google Maps, not just this one.
I very rarely feel the need to leave reviews; however, my experience with WNY moving yesterday was exceptional. I was dreading this weekend. We moved from the city to the suburbs and the move involved elevators, multiple stairwells, and city parking. The move was effortless. In just a few hours, the move was completed, and a day later we are almost completely unpacked. I ended up moving more items than I was quoted and paid barely anything extra. The staff also communicate well prior to the move to not only make the move efficient but also save money. I cannot recommend this company enough! Thank you!
Price assessment: Great price
Response from the owner · 2 days ago
Connor, thank you so much for taking the time to leave such a thoughtful review. We know moves like yours can feel overwhelming, especially with elevators, stairwells, city parking, and a move from the city to the suburbs, so it means a lot to hear that our team made the process feel effortless.
We're especially glad to hear the communication before the move helped make everything more efficient and cost-effective, and that even with additional items, the move stayed affordable. Providing a smooth, stress-free experience is exactly what we work for.
Thank you again for your recommendation and for trusting WNY Moving with your move. We truly appreciate your support and wish you all the best as you settle into your new home!
D
Derrick Houston1 reviewiTotal number of Google reviews Derrick has written across all businesses on Google Maps, not just this one.
I’m so happy I choose wny moving very respectfully,timely manner on emails and on delivery day tyler the owner I assume was awesome and understanding about my wishes with his guys shoes on in my new build took care of that no problem Jered and Jamie the delivery guys awesome very respectful handled everything with care I would recommend this company and advise anyone who see this comment don’t look any further wny moving is the best choice thank u guys see u again soon.
Response from the owner · 2 days ago
Derrick, thank you so much for the amazing review and recommendation. We’re thrilled to hear you had such a great experience with WNY Moving.
We truly appreciate your kind words about Tyler, Jared, and Jamie. Providing respectful service, clear communication, and careful handling of every move is what we strive for, so it means a lot to know our team delivered that for you. We’re also glad we could accommodate your wishes and help make your new build move-in go smoothly.
Thank you again for trusting WNY Moving. We look forward to helping you again in the future!
R
Rudy Edlund2 reviewsiTotal number of Google reviews Rudy has written across all businesses on Google Maps, not just this one.
Exceptional service. They went above and beyond expectations. Reasonable price. All you need to know.
Price assessment: Reasonable price
Price: $1,000–1,500
Services: Small furniture moving
Response from the owner · 2 days ago
Thank you, Rudy, for the great review! We really appreciate your kind words about our service, pricing, and going above and beyond expectations. It means a lot to our team. Thanks again for choosing WNY Moving!
K
Kelley F.1 reviewiTotal number of Google reviews Kelley has written across all businesses on Google Maps, not just this one.
This moving team of 8 gentlemen were amazing! They arrived on time, walked me through the process, they treated my things with care and respect, they treated me with care and respect. I was truly grateful for this whole team and all the hard work they did and no one complained about anything they worked together and had fun. They loaded and unloaded and I didnt have to do anything but direct.. Noah the crew lead was an exceptional leader and kept everything moving smoothly and kept me informed of every step. The whole moving process was made.easy because of them. I would highly recommend this team for your moving needs!
Price assessment: Reasonable price
Price: $3,000–3,500
Services: Local moving
Response from the owner · 2 days ago
Thank you so much, Kelley, for your wonderful review and recommendation. We’re thrilled to hear that Noah and the entire crew made your move such a smooth and positive experience.
Providing on-time service, clear communication, and careful handling is exactly what we strive for, so it means a lot to know the team treated both you and your belongings with the care and respect you deserved. We’ll be sure to share your kind words with Noah and the rest of the crew.
Thank you again for choosing WNY Moving. We truly appreciate your support and wish you all the best in your new place!
R
Ronda DearingLocal Guide · 10 reviewsiTotal number of Google reviews Ronda has written across all businesses on Google Maps, not just this one.
Update to my first review: WNY Movers came back to handle my main move. The crew and the experience were every bit as good as the first time. Friendly, hard-working, stress-free. I do not hesitate to recommend them. I would also add the third pricing seems very reasonable.
First review: I had several pieces of furniture and about 30 boxes that needed to be moved locally. Lots of stairs involved. Crew was great. They were hardworking, fast, and friendly. Made the whole thing look easy. I will use them again for a bigger move in a couple of months.
Price assessment: Reasonable price
Price: $500–1,000
Services: Small furniture moving, Local moving
Response from the owner · 2 months ago
Thank you, Ronda, for the great review! We’re so glad to hear our crew made your local move smooth and stress-free, especially with all the stairs involved. We take pride in being hardworking, efficient, and friendly, so it means a lot to know that came through during your move.
We truly appreciate your support and look forward to helping with your bigger move in a couple of months. Thanks again for choosing WNY Moving!
J
Judith WhiteheadLocal Guide · 18 reviewsiTotal number of Google reviews Judith has written across all businesses on Google Maps, not just this one.
Great service with very polite efficient guys Would definitely use again
Price assessment: Reasonable price
Price: $2,000–2,500
Services: Local moving
Response from the owner · 2 days ago
Thank you, Judith, for the wonderful review! We’re so glad to hear you had a great experience and that our team was polite and efficient throughout your move. We truly appreciate your support and would be happy to help again anytime you need us.
K
Kathleen JonesLocal Guide · 16 reviewsiTotal number of Google reviews Kathleen has written across all businesses on Google Maps, not just this one.
A move can be very stressful & WNY Moving made it simple!
Professional, organized, communicative & very polite movers!
I highly recommend them..
Response from the owner · a week ago
Thank you so much, Kathleen, for your kind words and 5-star review! We know moving can be stressful, so we’re thrilled to hear that our team helped make the process simple for you. We truly appreciate your comments about our professionalism, organization, communication, and polite service. Thank you for recommending WNY Moving!