If I could give no stars, I would. While the help was amazing, the wood was far from it. We purchased a mixture of cabin grade and #2. ALL OF THE WOOD was cabin grade. JUNK. While I am well aware of "Cabin Grade" and it's quirks, the #2 was no better and half of it was not usable. Many pieces still had full bark and splits all over it, making it completely unusable. The wood was black and disgusting. As of it had been sitting in water and moldy. I mean absolute junk. Do not waste your valuable time or money. Very disappointing. Buy from a better source. Best of luck to you.

Wood Source LLC
Wood Source LLC at a glance
Google reviewers rate Wood Source LLC 4.7 out of 5 based on 92 reviews, with the owner responding to only 2% of them. Customers frequently praise the store's extensive flooring selection, competitive pricing, and staff knowledge, particularly noting helpful assistance with product choices and installation recommendations. However, low-star reviews highlight recurring issues regarding product quality, such as receiving unusable wood with bark and splits, as well as allegations of unprofessional installer conduct and payment disputes.
- Google rating: 4.7 out of 5 from 92 reviews (90% five-star).
- Reviews on this page: 92 Google reviews (76 with written comments, 2 with photos).
- Owner responses: the business replied to 2% of reviews.
- Most recent review: March 12, 2025.
- Service: Hardwood Flooring Dealer serving Lexington, North Carolina.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
Reviews from Google, shown as published (original wording, unedited).
High quality flooring, wonderful people. I highly recommend this locally own business.
Johny Flooring exceeded my expectations with his expertise. From the initial consultation to the flawless execution, his attention to detail and skillful approach truly set him apart. I highly recommend Johny for any flooring project – a true professional.
You cannot beat this place. The selection is great and the amount of knowledge and wisdom packed in that place is unbelievable. Jonny is the man if you have a single question about wood flooring. Don't waste time at Floor&Decor, Lowe's, or on YouTube, just go here.
I recently remodeled my home and a friend recommended Wood Source LLC. I am so glad I chose to go with them. When shopping around, you can see the difference in the flooring Wood Source LLC offered. The person I hired to install the floor used way more flooring than my home required. Me not knowing the difference, called for more flooring. Kathryn at the front desk quickly identified I didn’t need more flooring. And said NO WAY!!! She kicked into action, checking what I purchased, asking me to send her pictures and measurements of the remaining space. She brought Jhonny in and it was confirmed no more flooring was needed. I am thankful for the care and service I’ve received from Wood Source LLC !! I am OBSESSED with my new flooring!!! THANK YOU WOOD SOURCE LLC!!!
Excellent service, knowledge, and premium materials. Absolutely great place for your hardwood flooring needs. The staff is amazing. Wouldn't dream of going anywhere else. Would recommend to everyone!!
Do not trust this company Richard and Johnny Lee don't pay their employees. Do not trust this company they did not stick to their agreement with rate of pay and have failed to pay.
Just stopped by today and purchased flooring for my project. Johnny was super helpful in helping me with some ideas. The product is great and was at a great price. Everyone was super friendly. I highly recommend them.
There is a reason why the ratings are as high as they are, for this business. Out of all of the flooring options in my general area, I decided to take my business here, almost an hour away from the house. Exceptional product, outstanding customer service, and Johnny knows his stuff. My install didn't quite go as planned (by no means the fault of the store) but still, Johnny went out of his way to make sure the errors were corrected, even offering to make to trip to my residence to make sure his product was installed within his level of quality. Try to find that kind of service at one of the big box stores. I searched all avenues and outlets for my product and nothing came close. Trust me when I say you can trust this company when you are looking for flooring
Jonathan and Dustin were super helpful, knowledgeable, ethical, fair, and generous. Got a super deal that I couldn't find anywhere! Highly recommend!!
Business details
- Address: 6335 Clementine Dr, Clemmons, NC 27012
- Phone: (336) 999-7113
- Service area: Lexington, NC