Google reviewers rate Woodard 4.8/5 based on 954 reviews, noting the owner responds to 95% of feedback. Customers frequently praise punctuality, professional communication, and thorough services including carpet, rug, tile, and fire restoration. Recurring themes highlight efficient scheduling and detailed explanations of the cleaning process. However, low-star reviews cite poor communication, billing errors, and incomplete repairs as common criticisms.
Google rating: 4.8 out of 5 from 954 reviews (93% five-star).
Reviews on this page: 954 Google reviews (694 with written comments, 16 with photos).
Owner responses: the business replied to 95% of reviews.
Most recent review: October 22, 2026.
Service: Commercial Cleaning Service serving Frontenac, Missouri.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.8
★★★★★
954 reviews on Google
5★883
4★24
3★8
2★10
1★29
Reviews from Google, shown as published (original wording, unedited).
CH
Connie Harris11 reviews
★★★★★
Jeremy did an excellent job. He was worried that the spots didn’t come out all the way. But they came out mostly and I’m more than happy with the outcome! He was friendly, professional, honest and taught me about spot cleaning. I highly recommend him!
Price assessment: Reasonable price
Price: $250–300
Services: Upholstery cleaning
Response from the owner · 5 days ago
Thank you for sharing! We're glad to hear you're happy with the outcome. If any spots resurface or darken over the next few days, please give us a call so we can determine whether re-cleaning may be needed.
Woodard was called to check possible water damage in my laundry room.. Calvin and Jayson came in the same day, very polite, checked every room that was necessary.Very cordial and knowledgeable .I recommend their services with no hesitation.
Services: Service not listed
Response from the owner · a week ago
Thank you for the review, Marta! We love hearing the positive feedback about Calvin and Jayson. It's great to hear they responded quickly, thoroughly checked the areas of concern, and provided the courteous, knowledgeable service Woodard is known for.
He did a FANTASTIC job on the ceramic floors. Very pleased and look great. Explained process and very personable.
Price assessment: Reasonable price
Price: $500+
Services: Service not listed
Response from the owner · 2 weeks ago
Thank you for the wonderful feedback. It's great to hear Matt got the ceramic floors looking fantastic and took the time to clearly explain the process from start to finish.
Over a year ago we had a fire in our house in Kirkwood. At the time Kirkwood Fire Department was there we called Woodard to help. They were there within an hour to board up the roof and windows. Th next day we met with them and contracted for Woodard to help take care of the whole process including saving as much furniture, elements, cleaning and storing them.
We were lucky that they assigned Jason Crews as a project manager. Throughout the whole year Jason was our life saver! He managed the complete restoration of the whole house. Every step or the way from redoing all the electrical, plumbing, all rebuilding all the inside of our 5 bedroom, 2 bath home. He was always was there with a positive attitude to do whatever was necessary including working with our insurance company and keeping the money on tract
Out of the 1,000 of decisions we had to make choosing Woodard was the best and having Jason was Woodard's best!
Dave Borella
Response from the owner · 2 weeks ago
Dave, thank you for sharing your experience. A house fire brings an overwhelming number of decisions and challenges, and we're grateful we could be there from the initial board-up through the complete restoration of your home. It’s especially meaningful to hear how much Jason’s guidance, communication, and dedication helped throughout the process. Helping families navigate difficult situations like this is why we do what we do. Thank you for choosing Woodard.
I would like to give a big shoutout to TOMMY AND MIKE! They did an amazing job on cleaning the carpet in the important parts of apartment!! Their professionalism is off the charts 📈 the price was decent too!
Price assessment: Reasonable price
Price: $200–250
Services: Carpet steam cleaning, Area rug cleaning
Response from the owner · 3 weeks ago
Thank you for the kind words! It’s great to hear Tommy and Mike delivered excellent service!
Best carpet cleaning we have ever had . Musan is very thorough and experienced!
Price assessment: Reasonable price
Services: Carpet steam cleaning
Response from the owner · a month ago
We're so glad you had an excellent experience with us! Musan takes great pride in delivering thorough, high-quality work, and we'll be sure to share your kind words with him. Thank you for the great feedback.
Evan and Mikey were so very helpful and kind! They cleaned the hallway carpets at our school. Thank you guys! Off to a great start to our school year❤️
Price assessment: Great price
Services: Carpet steam cleaning
Response from the owner · a month ago
We're glad Evan and Mikey could help get the school year off to a great start!
So easy to book a cleaning over the phone. Everything went smoothly from the pick up to the delivery. All the staff involved were professional and efficient.
My hand woven living room rug looks at least 10 years younger and several shades lighter.
Highly recommend Woodard!
Price assessment: Great price
Price: $200–250
Services: Area rug cleaning
Response from the owner · 2 months ago
We're glad the process was easy from beginning to end! It's great to hear the team provided professional service every step of the way, and that your hand-woven rug looks refreshed and renewed. Thank you for the recommendation and for choosing Woodard!
