Google reviewers rate the store 4.5 out of 5 based on 224 reviews, frequently praising the knowledgeable and friendly staff who assist with tool selection and woodworking advice. Customers also highlight the extensive inventory of exotic woods, veneers, and project plans, as well as the availability of hands-on classes. However, some low-star reviews criticize inconsistent customer service, including perceived rudeness and unclear return policies, while others note that certain items are priced higher than online alternatives.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
Carey was very knowledgeable, kind, and patient. I walked in 5 min. Before closing and she answered all my questions with a smile.
Thanks so much for your kind words and we will be sure to pass this along to her. Please come see us again real soon!
Great place and Brian is the man! He helped me over the phone to make sure I got the special sale price for my two new hand planes. Highly recommend this place.
Thanks so much for kind review, we'll be sure to pass this along to Brian. Look forward to seeing in the store again soon!
Great wood workers store. Staff is very knowledgeable
Thanks so much for your kind words, look forward to having you back real soon!
Attended a fantastic class on whittling. Learned to create a carved/whittled figure.
Woodcrafts and supplies for your hobby or addiction. Employees are knowledgeable and willing to go the extra mile to assist.
Workers are helpful and friendly. Although they need to add more knife making hardware like loveless bolts corby fasteners etc
The Woodshop 101 class doesn’t really teach any usable skills. Rather than focusing on one way to do things, the instructor introduces a method and then discusses various alternatives and edge cases. Much of the material, such as how to price the finished product, isn’t applicable to someone new to woodworking. Without access to the power tools used in the class, it would not be possible to complete the project independently. The cutting board is nice, but don’t expect to leave the class knowing how to do anything on your own.
Kari was very helpful!
Searched for a place to help me with information about sealing my new unfinished butcher block counters , Lowe’s and Home Depot were clueless , this place has a lot of knowledge about woodworking and different types of seals for wood, Brian really helped me out and I will keep them in mind for future woodworking ideas.
Very friendly and knowledgeable
Thanks very much for kind review, always nice to hear your doing a good job. Please come see us again real soon!