iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%93+22.5Value 14%86+12.2Replies to reviews 7%100+7.1Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#104 of 151 medical spasiPosition by Experts Score among all companies we track in this category. · better than 31%
4.9★★★★★281 Google reviews · 24 photos
93%five-star reviews
4.86★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.1%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers frequently praise the spa's clean, relaxing environment and skilled therapists who tailor massages and facials to individual needs, noting good value for the services provided. Recurring themes highlight friendly staff and efficient communication during appointments. However, some reviews criticize inconsistent service standards, such as variable amenities or lack of follow-up after complaints, alongside occasional issues with noise in relaxation areas and therapist experience with specific conditions like pregnancy.
Google rating: 4.9 out of 5 from 281 reviews (93% five-star).
Reviews on this page: 282 Google reviews (235 with written comments, 10 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 30, 2026.
Service: Medical Spa serving Eden Prairie, Minnesota.
Data from Google, last updated November 2, 2026.
Score profile vs other medical spas
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Woodhouse Spa - Eden PrairieMedical Spas median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Woodhouse Spa - Eden Prairie: 88/100 on this factor. Category median: 95.A
88
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Woodhouse Spa - Eden Prairie: 93/100 on this factor. Category median: 93.A
93
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Woodhouse Spa - Eden Prairie: 86/100 on this factor. Category median: 100.A
86
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Woodhouse Spa - Eden Prairie: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Woodhouse Spa - Eden Prairie: 100/100 on this factor. Category median: 79.A
100
Bar = this company · dark tick = category median.
Star ratings
282 Google reviews we collected
4.9of 5
5 stars26393%
4 stars114%
3 stars52%
2 stars00%
1 star31%
Praise vs complaints
Phrases our text analysis found in 235 written reviews
98%praise
Praise25498%
Complaints42%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
98%fair
Great price2919%
Reasonable11172%
Overpriced32%
Not sure117%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude7830%
Quality & results7529%
Would recommend6324%
Price & value135%
Communication125%
Speed & response104%
Honesty & trust73%
What customers talk about
We read 235 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Kaleb was very friendly, educated and clearly dedicated to the field.”
“I definitely recommend this Spa for anyone who wants a great experience.”
“Terrible experience, from communication to the actual massage.”
“I will definitely recommend Woodhouse Spa and will definitely return.”
“If you want a luxury experience with a reasonable price tag, visit Woodhouse!”
“He listened carefully to what my body needed and even offered practical tips for stretches and exercises to help keep my body balanced between visits.”
“She is very efficient and asks questions to make sure you are getting the massage you want.”
“Simon up front is fantastic at starting your experience off the right way and Kassandra is wonderful at her craft…….”
People customers mention
Ashley12 reviews
Kaleb8 reviews
Patrick7 reviews
Katie7 reviews
Swedish6 reviews
Lily6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Woodhouse Spa - Eden Prairie for 2 kinds of job. Pick one to see what they paid and said.
DDiana6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★
I get facials very often and the facials here are incredible! It’s such an elevated experience. The facials feel much more expensive than they actually are. Very good value. Simon up front is fantastic at starting your experience off the right way and Kassandra is wonderful at her craft…….one of the very best!
Great priceSkin treatments
DDana10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
Relaxing experience and great service.
I had a half day experience - massage, foot reflexology, facial and salt room.
Reasonable priceSkin treatmentsService not listed
EEmily4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I had a wonderful time with my facial and massage. My specialist was lovely and the whole experience made me feel very pampered. Looking forward to going back!
Great priceService not listed
JJLocal Guide · 33 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★
I continue to go to Woodhouse Spa. They have wonderful masseuses. The masseuses taylor your massage to the areas you need worked the most and the intensity you want. It is a very well run and very clean Spa. Everyone is very helpful and friendly. I had Melina as my masseuse this time. She is wonderful. She is very…
Reasonable priceService not listed
QQuinn9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
I had two amazing facials at Woodhouse Spa in Eden Prairie. The location is convenient and the vibe is very relaxing.
Reasonable priceSkin treatments
MMack6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★
Great massage and facial. Could improve by having more amenities such as hot tub, sauna, pool, etc.
I get facials very often and the facials here are incredible! It’s such an elevated experience. The facials feel much more expensive than they actually are. Very good value. Simon up front is fantastic at starting your experience off the right way and Kassandra is wonderful at her craft…….one of the very best!
Price assessment: Great price
Services: Skin treatments
Response from the owner · Edited 5 hours ago
Hello Diana!
Thank you so much for this incredible review! We are thrilled you appreciate the elevated experience we strive to provide at Woodhouse Spa – Eden Prairie. Simon has such a gift for making our guests feel welcome, and Kassandra is truly exceptional at what she does! We are so fortunate to have them both on our team, and to have you as our guest. Your kind words mean the world to us, and we can't wait to welcome you back for another wonderful facial soon!
D
Dana Kleman10 reviewsiTotal number of Google reviews Dana has written across all businesses on Google Maps, not just this one.
Relaxing experience and great service.
I had a half day experience - massage, foot reflexology, facial and salt room.
Price assessment: Reasonable price
Services: Skin treatments, Service not listed
Response from the owner · 5 days ago
Hello Dana,
Thank you so much for your wonderful five-star review! We’re thrilled you treated yourself to a half day of relaxation and rejuvenation at Woodhouse Spa – Eden Prairie! From your massage and reflexology to your facial and salt room experience, we hope every moment left you feeling refreshed and pampered. We truly appreciate your support and look forward to welcoming you back for another relaxing escape soon!
E
Emily James4 reviewsiTotal number of Google reviews Emily has written across all businesses on Google Maps, not just this one.
I had a wonderful time with my facial and massage. My specialist was lovely and the whole experience made me feel very pampered. Looking forward to going back!
Price assessment: Great price
Services: Service not listed
Response from the owner · 5 days ago
Hello Emily,
Thank you so much for your kind words and five-star review! We’re delighted to hear that you enjoyed your facial and massage and felt truly pampered throughout your visit. Creating a relaxing, luxurious experience is exactly what we strive for at Woodhouse Spa – Eden Prairie. We can't wait to welcome you back for another wonderful day of self-care!
J
June Williams8 reviewsiTotal number of Google reviews June has written across all businesses on Google Maps, not just this one.
Hi, June!
Thank you so much for your five-star review! We’re thrilled you enjoyed your couples massage at Woodhouse Spa – Eden Prairie. Sharing a little relaxation together is such a wonderful way to unwind and reconnect. We look forward to welcoming you both back for another relaxing escape soon!
L
Lori Fritzlar1 reviewiTotal number of Google reviews Lori has written across all businesses on Google Maps, not just this one.
Beautiful, relaxing environment ❤️ Fantastic Swedish massage ❤️
Price assessment: Reasonable price
Services: Skin treatments
Response from the owner · 2 weeks ago
Hello Lori,
Thank you so much for the wonderful review! ❤️ We’re thrilled you enjoyed our relaxing atmosphere and your Swedish massage! Creating a peaceful escape for our guests is exactly what we strive for. We can’t wait to welcome you back for more relaxation soon!
C
Candice Norman4 reviewsiTotal number of Google reviews Candice has written across all businesses on Google Maps, not just this one.
Very relaxing and staff were friendly and inviting
Services: Skin treatments
Response from the owner · 2 weeks ago
Hello Candice! Thank you so much for the five stars! We love hearing that you felt relaxed and welcomed by our team! Creating a warm, inviting experience is what we're all about. We look forward to pampering you again soon! ✨
K
kathy dawsonLocal Guide · 38 reviewsiTotal number of Google reviews kathy has written across all businesses on Google Maps, not just this one.
Hello Kathy! We love hearing this! ❤️ Jessica is such a valued part of our team, and we’re thrilled you had such a wonderful experience with her! We’ll be sure to share your kind words. Thank you for the five stars, and we can’t wait to welcome you back!
J
J BishopLocal Guide · 33 reviewsiTotal number of Google reviews J has written across all businesses on Google Maps, not just this one.
I continue to go to Woodhouse Spa. They have wonderful masseuses. The masseuses taylor your massage to the areas you need worked the most and the intensity you want. It is a very well run and very clean Spa. Everyone is very helpful and friendly. I had Melina as my masseuse this time. She is wonderful. She is very efficient and asks questions to make sure you are getting the massage you want. I will continue to make appointments at Woodhouse Spa. I definitely recommend this Spa for anyone who wants a great experience.
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · Edited 2 weeks ago
Hello J! Wow! ❤️ Thank you so much for this thoughtful review and for continuing to choose Woodhouse Spa – Eden Prairie! It means the world to us that you recognize the care our team puts into creating a personalized experience for every guest. We're so happy Melina took wonderful care of you, and we'll be sure to share your kind words with her! Thank you for your continued loyalty and recommendation. We can't wait to welcome you back for your next little escape!
Q
Quinn Welter9 reviewsiTotal number of Google reviews Quinn has written across all businesses on Google Maps, not just this one.
I had two amazing facials at Woodhouse Spa in Eden Prairie. The location is convenient and the vibe is very relaxing.
Price assessment: Reasonable price
Services: Skin treatments
Response from the owner · Edited 2 weeks ago
Hello Quinn! Two amazing facials! We absolutely love hearing this! Thank you for choosing Woodhouse Spa – Eden Prairie and for sharing your experience. We're so happy you enjoy our relaxing atmosphere and convenient location. We look forward to welcoming you back for facial number three! ✨
M
Mack Sims6 reviewsiTotal number of Google reviews Mack has written across all businesses on Google Maps, not just this one.
