Woof Gang Bakery & Grooming Heights logo

Woof Gang Bakery & Grooming Heights

Pet groomer · Houston, TX

4.8 ★★★★★ 634 Google reviews · 24 photos
95%five-star reviews
11%reviews answered by the owner
Nov 2026latest review

Woof Gang Bakery & Grooming Heights at a glance

Customers frequently praise the store's extensive selection of treats, toys, and custom baked goods, noting that staff are generally friendly and helpful. Grooming services, including nail trims and de-shedding, receive positive feedback for thoroughness and care with skittish pets. However, recurring criticisms highlight inconsistent grooming quality, dismissive phone communication, and instances of lost items or late appointments.

  • Google rating: 4.8 out of 5 from 634 reviews (95% five-star).
  • Reviews on this page: 634 Google reviews (564 with written comments, 107 with photos).
  • Owner responses: the business replied to 11% of reviews.
  • Most recent review: November 10, 2026.
  • Service: Pet Service serving Houston, Texas.

Data from Google, last updated November 11, 2026.

Star ratings

634 Google reviews we collected

  • 5 stars60195%
  • 4 stars61%
  • 3 stars20%
  • 2 stars20%
  • 1 star234%

Praise vs complaints

Phrases our text analysis found in 564 written reviews

  • Praise43995%
  • Complaints235%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude22048%
  • Quality & results9120%
  • Would recommend5813%
  • Speed & response337%
  • Price & value255%
  • Honesty & trust225%
  • Communication133%

What customers talk about

We read 564 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The employees are incredibly kind, welcoming, and helpful.”
    “I attempted to get my dog groomed at this location, and the customer service was completely unacceptable—disrespectful, unprofessional, and frankly disturbing.”
  • “I had an amazing experience here at wolf gang, highly recommend 🥰🥰”
    “…hat "working out knots" meant taking clippers to them and she looked horrible as a result, appearing more like a Lab rather than an Aussie.…”
  • “Will continue to visit and recommend them wholeheartedly.”
    “I cannot recommend this place based on my experience.”
  • “I’m usually a same-day, walk-in type of customer because I genuinely don’t know what my availability is going to look like weeks in advance.”
  • “The staffs are wonderful , the price is reasonable, most importantly my dogs look great!”
    “hile there's nothing I can do about it now, I don't appreciate being over charged by triple in any circumstance or to be shrugged off when I have a ge…”
  • “I have a Shiba Inu who's in the middle of blowing his coat, so I honestly wasn't expecting much but Joseph blew me away!”
    “When I told the manager she had lied to me, she said that was “what she was told.”
  • “They listened, understood exactly what I was trying to accomplish even when I probably did a terrible job explaining it, and absolutely nailed it.”

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

4.8 ★★★★★ 634 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Christina CiceroLocal Guide · 17 reviewsTotal number of Google reviews Christina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Always buy my dogs birthday treats here! They are delicious and the staff is so friendly!

  • Price assessment: Great price
JazminLocal Guide · 30 reviewsTotal number of Google reviews Jazmin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have a Shiba Inu who's in the middle of blowing his coat, so I honestly wasn't expecting much but Joseph blew me away! He brushed him out until every bit of loose hair was gone, and my dog looks amazing. He smells great too. The girl working the front desk was also so sweet. This is the best bath my dog has had in a long time, and I'll definitely be booking with Joseph again!

  • Price assessment: Great price
  • Services: Dog grooming, Dog bathing and blow dry
Vinhstopher10 reviewsTotal number of Google reviews Vinhstopher has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great treats!

Olivia Satir2 reviewsTotal number of Google reviews Olivia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

So many treats to choose and such nice staff!

JT Tran1 reviewTotal number of Google reviews JT has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

⭐⭐⭐⭐⭐ Such a wonderful dog shop! The employees are incredibly kind, welcoming, and helpful. The store is super clean, well-organized, and filled with an amazing selection of treats, toys, and goodies for your furry friends! They also offer grooming services, which is a huge plus. You can tell they genuinely care about pets and their customers. Highly recommend stopping by! 🐶🐾❤️

Sandy LynnLocal Guide · 17 reviewsTotal number of Google reviews Sandy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Love the aesthetic of this store! Lots of variety of dog goodies!

Stephanie Denton3 reviewsTotal number of Google reviews Stephanie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This place is wonderful. They have great treats and toys, do custom cakes for pup birthdays, and most importantly, are great with our two frenchies, one of which is skittish with his nails. But they do great with both. Will continue to visit and recommend them wholeheartedly.

Jada Hurt3 reviewsTotal number of Google reviews Jada has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My puppy got his first haircut here and I loved it. He loved his treats he tried from here. Groomer was very informing

  • Price assessment: Reasonable price
  • Services: Dog grooming
Crystal Borjas4 reviewsTotal number of Google reviews Crystal has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Cute dog store with a variety of treats for any type of dog! Friendly staff and good customer service. Will come again.

Monica Coreas3 reviewsTotal number of Google reviews Monica has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Such a cute shop! My dog loves her treats from this place.

Woof Gang Bakery & Grooming Heights on Google Maps →

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