Google reviewers rate WorldTravelService 4.9 out of 5 based on 64 reviews, with the owner responding to 51% of them. Customers frequently praise the agency for managing complex itineraries, including flights, accommodations, and ground transportation, while highlighting agents' punctuality, detailed communication, and ability to provide multiple options. One negative review criticized a specific booking for failing to convey important instructions and ignoring a requested room configuration, resulting in a disappointing experience.
Google rating: 4.9 out of 5 from 64 reviews (95% five-star).
Reviews on this page: 65 Google reviews (62 with written comments, 11 with photos).
Owner responses: the business replied to 51% of reviews.
Reviews from Google, shown as published (original wording, unedited).
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Maria McKenney7 reviews
★★★★★
Had a fabulous time on Uniworld River cruise to Venice and Rome! Grateful for the perfectly orchestrated vacation which included, flights, cruise, hotels and ground transportation. The excursions were top-notch with guides full of passion and knowledge. Grateful that my trip was well planned and everything ran smoothly!
Response from the owner · a year ago
Thank you so much for sharing your experience! We're delighted to hear you had a wonderful vacation and that everything—from flights to excursions—went smoothly. Lindsay will be thrilled to know her planning helped make your trip so enjoyable. We truly appreciate your kind words and look forward to helping you plan your next adventure!
Our trip was amazingly stress free, all thanks to Lindsay's stellar planning! From start to finish she made sure we had everything we needed, I highly recommend World Travel Service for your vacation planning.
Ciao! Just returned from 2 weeks in Italy created with Lindsay Cooper! As a senior citizen I worry about transfers and handling luggage. She always is focused on customer service from her vendors. I highly recommend her when planning your next trip!
Lindsay Cooper of World Travel has been a gift in our lives. We have enjoyed two travel adventures so far guided and supported by her, to Hawaii and to Central Europe. Her enthusiasm, patience and attention to detail have made all the difference. We have traveled extensively before, doing our own planning and arranging, but have enjoyed more confidence and efficiency thanks to Lindsay and World Travel's help.
Steph was very informative and had several suggestions for our situation. It was our 50th anniversary and could not have been sny nicer. I would highly recommend Steph and World Travel Service.
Our fabulous London/Paris trip booked through World Travel Service with Collette was wonderful. Thanks to the expert services of Lindsay Cooper our trip was seamlessly arranged from the flights to our return. The Strand Palace and Le Meridian Arc de Triumph hotels were beautiful and centrally located for sightseeing. I would highly recommend World Travel Service and Collette Tour for travel arrangements. We saw it all in both cities and it was truly a trip of a lifetime. Thank you to everyone who made it possible!
Thank you so much to Lindsay Cooper for planning a wonderful 45th Anniversary Cruise for my husband and I and our family. Lindsay covered all the details perfectly. From our room locations, our dining table location, arranging for a crib and a high chair for my 2 year old grandson. She even arranged for extension cords and water for two of our cruisers with CPAP machines. She also helped us to spend time in Bermuda by using the ferry and walking to a beach from the cruise ship. Since the minimum age for excursions was 3 years old we needed to plan things ourselves. Vision on the Seas was a great older ship leaving from Baltimore. No airport hassles and participating in activities were very easy. My youngest daughter and her boyfriend made a reservation for a second cruise on board, they enjoyed it that much. Again thank you Lindsay and we'll be in touch with the next adventure!!
Lindsay Cooper, from World Travel Service, has put together several detailed and complicated European holidays for our family of 6. She has personal experience with many properties and companies, and has a lot of contacts in the industry that help get us just the right experiences. That level of detail and professionalism makes everything go very smoothly. 10/10, would highly recommend.
We have been using WorldTravelServices (WTS) for several years. Stephanie and Lindsay are wonderful to work with! They have great suggestions to make our travel plans even better. We highly recommend WTS.
Kudos to our travel agent Lindsay Cooper!! She helped us with planning our first Viking River Cruise: from Amsterdam to Basel with an extension to the Italian Lakes Region.
Lindsay is very patient, knowledgeable and walked us through the whole process.
She’s helped us before with other travel plans snd has always been so kind.
We had a great time & a lovely trip.
Thank You, Lindsay.. You’re Awesome.!!
