Wyndham Court of Plano

• Staff & attitude▲
• Price & value▲

My sister stayed at Wyndham Court 5 weeks for respite care in between several weeks in a rehab facility and returning home. We were extremely pleased with Wyndham. The staff there are kind, caring, and professional. Management facilitated my sister's move in on very short notice and made things as easy as possible for us. The price for respite care is very reasonable for what you receive. The food is very good, and there are activities provided every day. Physical and occupational therapy are offered onsite through a third party, which made getting therapy very convenient. Thank you everyone at Wyndham Court for helping my sister get well enough to return home!

• Price assessment: Reasonable price

• Honesty & trust▲
• Staff & attitude▲
• Speed & response▲

• Shannon
• Addy

One year ago, our Dad had to relocate from out of state in order to receive treatment for cancer. This was a highly stressful time. We visited several assisted living facilities in the Plano/Richardson area prior to making our decision. Wyndham Court was the best fit for several reasons. The facility is always clean and has a homey feel. The rooms are spacious. There is very little turnover with staff. They grow to know and love the residents and their families. There was reassurance we had in knowing that while we were working and carrying on with other obligations of life, Dad was tended to with genuine care. Everyone from the kitchen staff, front desk, maintenance, med techs, housekeeping, and aides were respectful and responsive. Shannon, the executive director, always promptly responded to questions/concerns. Addy, the wellness director, held our hand through the process of adjusting care plans. She was forever patient, reassuring, and confident in her recommendations. As his needs began to increase in those last few weeks before his passing, we never received push back--only willingness to accommodate to keep him comfortable and safe. Our family is forever grateful for the care that Wyndham Court staff provided to our Dad.

• Staff & attitude▲
• Speed & response▲
• Would recommend▲
• Honesty & trust▲

• Shannon

I want to share with everyone our family’s 3+ year experience with the Wyndham Court of Plano. We had to place my mother there in February 2023 due to a rare form of dementia. First off, the place is decorated very well, warm and inviting. It is CLEAN and WELL maintained. The food is delicious and nutritious with a variety of meals satisfy a variety of palettes. What is even more important is the care and how this facility is run. Let’s start with Shannon Garcia, the executive director. When we first arrived, she was in charge of nursing. Any medication change, care needs, or you wanted to ask questions, you were given her number and she was ALWAYS accessible. If you reached out to her, you got a call or text back that day. Now, she’s the director and nothing has changed. I can text or call her and I’ll get a response in short order. She knows every resident and is up to speed on each and every case. She staffs this facility with quality, experienced caregivers, maintenance workers, kitchen, the whole nine yards. They are patient and kind to every resident. Tony, the head of maintenance and housekeeping always goes down and turns on my mother’s tv now that she’s lost that capability, fixes every thing she may break or simply adjust her thermostat now that she’s lost those functions. We adore him. There’s not even pages to go into how precious of a man he is to my mother but to all of the residents. HE CARES. Next you have Addy. She’s head of Nursing now. She’ll call doctors to come in if she sees or is reported a problem with a resident. You can text or call her about anything related to your family members care and she’ll call you back if a phone call and conversation is the better option rather than a text. She'll text you back on any matter. Once again the point here, is these employees are accessible, will address all concerns, answer questions, or get answers for your family. Lauren, she’s simply precious. She’s kind, caring, patient, observant, and has to love what she does to care for the elderly the way she does. The dining staff help the residents who often don’t know what to do when a meal is placed in front of them. They’re patient and encouraging. The physical therapy folks are always on hand to keep these residents moving and help with any speech, mobility, and memory issues your family member needs help with. My mother is still a resident just now over 3 years. She is safe, gets her medicine on time, her blood pressure checked, assisted with daily grooming and while still maintaining her dignity and they encourage as much independence as a resident can possibly have. I’ve seen a couple of negative reviews and I’ll call them hogwash. We are a VERY involved family. We check EVERYTHING about a place to care for our mother. We are all in and out of there and we find great comfort in knowing The Wyndham Court of Plano is taking care of our cherished mom. I more than highly recommend this facility. It’s not only a nice place but the professional, experienced, loving staff has made it the best home my mom could have during this most difficult time in her life. You can trust the Wyndham Court of Plano with your family and rest well knowing they are loved.

• Quality & results▲

Wyndham Court provided loving care for my father for six years. We considered it a very good place for his home away from home. He was treated with dignity; it always felt like they were treating him as family would. He truly thrived with healthy meals, activities, and top-notch health care needs.

• Price assessment: Reasonable price

• Staff & attitude▲

• Adelaide

Several weeks ago, I had the privilege of witnessing a deeply moving moment of grace in action through Adelaide’s care. She was attending to a resident living with dementia and Alzheimer’s who was convinced, that he had not received the medical attention he had requested. In truth, this care had already been given, yet his memory no longer held the reassurance of those moments. Adelaide, with a gentleness that can only flow from a heart anchored in compassion, patiently walked alongside the resident in his confusion. She demonstrated—through calm words, attentive presence, and loving reassurance—that the care had indeed been provided. What stood out was Adelaide’s shielded him from embarrassment and refused to let guilt or shame even touch his spirit. With tender kindness, she helped him arrive at understanding without tearing the fabric of his self-worth. What a comfort it is to know that this company employees wonderful people like Adelaide who daily demonstrates such love and tenderness to resident who are confused.

• Staff & attitude▲

This place is GREAT! Very well run the people are all friendly and helpful to the residence. I had to place my father in here recently so my wife and I could go out of the country, and he was treated wonderfully while we were gone. I only wish is that I could have him move here for the rest of his days but he too is comfortable living in my house.

• Would recommend▲

As a follow-up to my last post, I wanted to thank the family at Wyndham Court of Plano for all the great care they provided to my Mother. Mom just passed a little over a week ago and I got calls from the staff after she passed about how much they loved my Mother and how she made them laugh. Up to the end, the staffs’ care was amazing. I always felt like my mom was happy there and with the staff. I highly recommend this assisted living home. Thank you!!

• Price & value▲

My mother has been in your assisted living facility for over three years and every year she is there she seems happier and healthier. Just amazing. Mom was originally downstairs but as her memory became more impaired we moved her upstairs to memory care. My original reason for placing her here was that the management staff let me know that this would be the last place she would need to go as she ages and her health declines. This was a big plus for me as I did not want to move her again. The staff both upstairs and down are phenomenal including not only the nursing care staff but hospitality and the service folks. The pricing of course with all assisted living are high but this one is reasonable; and remember that it’s not just renting a room but getting meals and 24 hour care. When my mom lived alone and then with us for several years, we just could not provide the increasing care she needed. Wyndham Court changed all that. My mom is very happy and so am I. Thank you to all the excellent staff and caretakers. You are a first class organization.

• Would recommend▲

• Shannon
• Addie

This is a warm and welcoming community from the moment you walk through the front door and are greeted by Hannah. The residents are happy and well-loved by the entire staff and are in great care with oversight from Shannon and Addie, and quality-filled days of activity from Misty. I highly recommend this lovely community!

• Quality & results▲

• Shannon

We had a great experience having our dad at Wyndham Court. We’re so grateful for Shannon and her staff. Their patience and care for him was unmatched. They are an exceptional team to work with. We sincerely appreciate everything the staff did to take care of him and make his stay comfortable.