Elyse Carlucci1 reviewTotal number of Google reviews Elyse has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleEasy and simple site to get great tutoring
Wyzant Tutoring
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%60+32.7Reliability 24%40+9.7Value 14%88+12.4Replies to reviews 7%6+0.4Craft & service penalty85−1.5Momentum penalty57−4.3Experts Score= 49Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.49SCORE
CGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#114 of 115 tutorsPosition by Experts Score among all companies we track in this category. · better than 1%
4.7 ★★★★★ 263 Google reviews · 11 photos
89%five-star reviews
4.39★last 12 monthsAverage stars on reviews from the last 12 months only.
11.3%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Oct 2026latest review
Wyzant Tutoring at a glance
Google users rate Wyzant Tutoring 4.7 out of 5 based on 263 reviews, highlighting the platform's ease of use for finding tutors in subjects like math, music, and software. Customers frequently praise the flexibility to switch tutors without commitment and the convenience of the online interface. However, recurring criticisms involve technical issues with session recordings, slow customer service response times for refunds, and isolated instances of tutors missing appointments or ending sessions abruptly.
- Google rating: 4.7 out of 5 from 263 reviews (89% five-star).
- Reviews on this page: 263 Google reviews (187 with written comments, 1 with photos).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: October 21, 2026.
- Service: Tutor serving Chicago, Illinois.
Data from Google, last updated November 2, 2026.
Score profile vs other tutors
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Wyzant Tutoring: 60/100 on this factor. Category median: 96.B
60
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Wyzant Tutoring: 40/100 on this factor. Category median: 96.C
40
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Wyzant Tutoring: 85/100 on this factor. Category median: 99.A
85
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Wyzant Tutoring: 88/100 on this factor. Category median: 90.A
88
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Wyzant Tutoring: 57/100 on this factor. Category median: 100.C
57
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Wyzant Tutoring: 6/100 on this factor. Category median: 72.F
6
Bar = this company · dark tick = category median.
Star ratings
263 Google reviews we collected
- 5 stars23489%
- 4 stars42%
- 3 stars52%
- 2 stars52%
- 1 star156%
Praise vs complaints
Phrases our text analysis found in 187 written reviews
- Praise16092%
- Complaints148%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price1246%
- Reasonable1038%
- Overpriced415%
- Not sure00%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude5934%
- Would recommend3621%
- Price & value2313%
- Speed & response1911%
- Communication169%
- Quality & results159%
- Honesty & trust63%
What customers talk about
We read 187 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She is delightful, personable and always patient with me, offering sound clues when I hesitate on an answer to a question or forget words I should know.”
“They violate the ADA, customer support is rude and useless.”
“But I’m very pleased with my progress using Kana-san and recommend her highly for students at any level.”
“People, if you or your loved one has a disability, for your own sake, stay away from Wyzant.”
“Each person has been a great help to me and has charged reasonable prices.”
“…re the recordings are not available, and so I have to rate the price 'overpriced' because the recordings are absolutely necessary to refresh my memory…”
“Very helpful, accommodating, and fast communication.”
“She’s relax her to explain to her to make her understand.”
“I’m thoroughly impressed with, and enjoying the continual challenges that Kana sensei brings to her lessons.”
“While I had a wonderful tutor, Wyzant as a company is horrible!”
“Highly recommend Wyzant to any parent or student looking for trustworthy, effective tutoring help!”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Tony8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★
Customers service takes too long to respond to prompts/queries for refunds/unsatisfying sessions. Either their Goodfit policy doesn't work or they're waiting out the clock. On the 30-day notice
Overpriced
Tom9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We have been using Julia to help coach our daughter who is a Jr. on study skills and preparing. It has been a game changer. Our daughter has been eager and excited. It’s something we as parents could never do without it turning into an argument. Best investment we have made.
Deborah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
My Tutor, Michael, is exceptional. He is brilliant at understanding the visions in my brain and teaching me a technology to bring those ideas to life.
Great price
Larry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★
Tutors were great - but the sessions recorded often lost visuals when it was essential for me to see what we were doing - missing the sequence of steps in software I was trying to learn. It makes me wary of using these opportunities to learn where the recordings are not available, and so I have to rate the price…
Overpriced
Robert15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I’m thoroughly impressed with, and enjoying the continual challenges that Kana sensei brings to her lessons. She is delightful, personable and always patient with me, offering sound clues when I hesitate on an answer to a question or forget words I should know. But I’m very pleased with my progress using Kana-san…
Great price
MelissaLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★
My stats Tudor was awful. I told him that I am awful at math and I have failed stats 3 times. He starts doing hard questions with me off the bat. I had no idea what I was reading, it was embarrassing. I left the session 10 minutes in and still got billed for awful service.
Overpriced
Photos
Customer reviews
4.7 ★★★★★ 263 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
Tony South8 reviewsTotal number of Google reviews Tony has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleCustomers service takes too long to respond to prompts/queries for refunds/unsatisfying sessions. Either their Goodfit policy doesn't work or they're waiting out the clock. On the 30-day notice
- Price assessment: Overpriced
Tom Konkel9 reviewsTotal number of Google reviews Tom has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWe have been using Julia to help coach our daughter who is a Jr. on study skills and preparing. It has been a game changer. Our daughter has been eager and excited. It’s something we as parents could never do without it turning into an argument. Best investment we have made.
Deborah Montville2 reviewsTotal number of Google reviews Deborah has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMy Tutor, Michael, is exceptional. He is brilliant at understanding the visions in my brain and teaching me a technology to bring those ideas to life.
- Price assessment: Great price
Maren Cline7 reviewsTotal number of Google reviews Maren has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat lessons with Markos… he has helped me a lot
Larry Gordan1 reviewTotal number of Google reviews Larry has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleTutors were great - but the sessions recorded often lost visuals when it was essential for me to see what we were doing - missing the sequence of steps in software I was trying to learn. It makes me wary of using these opportunities to learn where the recordings are not available, and so I have to rate the price 'overpriced' because the recordings are absolutely necessary to refresh my memory.
- Price assessment: Overpriced
Robert Mazurak15 reviewsTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI’m thoroughly impressed with, and enjoying the continual challenges that Kana sensei brings to her lessons. She is delightful, personable and always patient with me, offering sound clues when I hesitate on an answer to a question or forget words I should know. But I’m very pleased with my progress using Kana-san and recommend her highly for students at any level.
- Price assessment: Great price
Melissa DonesLocal Guide · 47 reviewsTotal number of Google reviews Melissa has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMy stats Tudor was awful. I told him that I am awful at math and I have failed stats 3 times. He starts doing hard questions with me off the bat. I had no idea what I was reading, it was embarrassing. I left the session 10 minutes in and still got billed for awful service.
- Price assessment: Overpriced
Angella Tiger8 reviewsTotal number of Google reviews Angella has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleOverall I really appreciate having this platform to access tutors. I would have given them 5 stars but I have not been able to access the recordings to review the lessons. This is a key component of the site and I was disappointed that it did not work as promised.
- Price assessment: Reasonable price
Joyce Tucker10 reviewsTotal number of Google reviews Joyce has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI found my voice instructor online and she works with and through Wyzant. It is a very good system with recording of the lessons, Billing is easy through PayPal although there are other methods.
- Price assessment: Reasonable price
Business details
- Address: 1714 N Damen Ave #3n, Chicago, IL 60647
- Phone: (312) 646-6365
- Website: wyzant.com
- Service area: Chicago, IL