Customers frequently praise the clean facility, professional staff, and effective relief of muscle tension through deep tissue and hot stone services. Recurring themes include attentive therapists who apply appropriate pressure and maintain a relaxing atmosphere. However, some reviews cite poor communication regarding phone appointments, awkward placement for combo services, and inconsistent customer service or technique quality.
Google rating: 4.8 out of 5 from 33 reviews (91% five-star).
Reviews on this page: 33 Google reviews (33 with written comments, 3 with photos).
Owner responses: the business replied to 100% of reviews.
Reviews from Google, shown as published (original wording, unedited).
AC
Adrian CorfariuLocal Guide · 28 reviews
★★★★★
whoever was my massage therapist she is really wonderful thank you very much for a good massage
Price assessment: Reasonable price
Response from the owner · a week ago
Hi, Adrian, thank you for your kind words! We're so glad our team member took good care of you and made your visit enjoyable. We'll be happy to share your appreciation with our team. Thank you for choosing us, and we look forward to seeing you again!
Even though made appointment on phone, that lady (at home?) didn’t communicate to the staff at the spa.
So had to start all over with the services I wanted.. took some
Time for them to figure out how to do the combo.
If getting combo, your foot part will be by the front door. 😳 felt awkward. But once inside on the table for body massage, felt nicer.
Careful with the cupping. Will definitely get “bruised”. Wished she massaged it out better after removing the cups, but didn’t.
Response from the owner · 4 months ago
Thank you for your feedback and for choosing our Massage service.
We apologize for the confusion regarding your appointment details and appreciate your patience while we confirmed the services you requested.
We would also like to clarify that your combination service, including the foot massage, was performed in a private treatment room. While foot washing is not a service we normally offer, our team accommodated your request as a courtesy for your convenience.
Regarding the complimentary cupping therapy, temporary marks or bruising are a normal and expected result of the treatment and can vary from person to person. After cupping, we generally do not massage directly over the treated areas, as this may cause additional sensitivity and is not typically recommended.
We appreciate your comments and are glad to hear that you found the body massage relaxing. Thank you again for your visit, and we hope to welcome you back in the future.
I Just had an amazing massage here by Amy. She is truly very capable therapist - so professional and wonderful! Fully recommend Amy. Definitely the best massage I've had.
Response from the owner · Edited a year ago
We always appreciate any feedback we receive as our team here at XH Massage - Anaheim works to ensure that each guest is happy!
IT WAS A VERY GOOD MASSAGE. SOFIA HELPED ME DO A DEEP MASSAGE. THE STRENGTH WAS VERY GOOD AND IT WAS VERY COMFORTABLE. I WILL GO THERE OFTEN IN THE FUTURE. THANK YOU, SOFIA 😁
Response from the owner · 6 months ago
Hi, shu. Thank you so much! We’re really glad to hear you enjoyed the deep session and felt the pressure was just right for you. Sofia will be very happy to know you had such a comfortable experience. We look forward to seeing you again soon!
I was looking for a therapist who truly knows what they’re doing, doesn’t rush, and gives the exact pressure you want. I found all of that at XH Massage. I’m very happy and satisfied with their service, especially Amy and Lulu. You really can’t go wrong with anyone there. The staff is very professional, and the place is clean and relaxing
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 6 months ago
Hi, Marco. We’re so happy to hear you had such a great experience with Amy and Lulu! Thank you for your kind words about our team and atmosphere—we look forward to seeing you again.
I had a great massage today. Lulu focused on my neck and shoulders and found all the sore spots. The pressure was just right, and I could really feel the tension going away. I felt super relaxed afterward.
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 7 months ago
Hi, A L. Thank you for your feedback! We’re glad Lulu could help relieve your tension and make you feel so relaxed. We look forward to welcoming you back soon!
Holy moly, Ive been there twice for 30 mins with Amy. She has professional techniques yet with soft approaches to work your knots out. Highly recommended to try and make sure you tell her your pain and sore spots. Then, just relax and enjoy the deep tissue massage. The sore in the morning is normal. Tips should be $10 or $15 , $20 for loved it.
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 8 months ago
Hi, Kenneth. Thank you so much for sharing your experience! We’re happy to hear that Amy’s technique helped work out your knots while still keeping the session comfortable and relaxing. Communication is key, and we’re glad you felt heard and well cared for. We truly appreciate your recommendation and look forward to seeing you again soon!
Thank you, Mike. We appreciate your kind review of XH Massage - Anaheim and hope you will visit again soon. As a valued customer, we look forward to taking care of your needs in the future. Until we see you, take care!
Just had a really lovely 60-minute pain relief body massage. I always have some troublesome areas in my shoulders that hold on to a lot of tension but she was able to work them out really well, while still being extremely conscientious of the fact that I definitely prefer lighter pressure everywhere else. I left feeling totally relaxed. Highly recommended!!
Price assessment: Great price
Response from the owner · 10 months ago
Hello, K Jie. Thank you for your wonderful feedback! We’re thrilled to hear that you left feeling completely relaxed and that your specific needs were carefully attended to. We truly appreciate your recommendation and look forward to welcoming you back!