Analyzing 7,185,9777.2M ReviewsFor 20,38520.4K Experts

Xclusive Detailing 509 logo

Xclusive Detailing 509

Car detailing service · Pasco, WA · reviewed since 2024

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%97+29.8Experts Score= 98Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#6 of 79 car wash servicesPosition by Experts Score among all companies we track in this category. · better than 94%
5.0 ★★★★★ 79 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
71%reviews answered by the owner
Oct 2026latest review
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Xclusive Detailing 509 at a glance

  • Google rating: 5.0 out of 5 from 79 reviews (100% five-star).
  • Reviews on this page: 79 Google reviews (71 with written comments, 20 with photos).
  • Owner responses: the business replied to 71% of reviews.
  • Most recent review: October 31, 2026.
  • Service: Car Wash serving Pasco, Washington.

Data from Google, last updated November 2, 2026.

Score profile vs other car wash services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

Satisfaction99Reliability97Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 99 (median 90)Reliability: 97 (median 89)Momentum: 100 (median 100)
Xclusive Detailing 509Car Wash Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Xclusive Detailing 509: 99/100 on this factor. Category median: 90.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Xclusive Detailing 509: 97/100 on this factor. Category median: 89.A
97
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Xclusive Detailing 509: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 85.–
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Bar = this company · dark tick = category median.

Star ratings

79 Google reviews we collected

  • 5 stars79100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 71 written reviews

  • Praise14699%
  • Complaints11%

Topic share

How often each topic comes up in the written reviews

  • Quality & results4430%
  • Would recommend3725%
  • Staff & attitude2215%
  • Speed & response1410%
  • Price & value1410%
  • Communication139%
  • Honesty & trust32%

What customers talk about

We read 71 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The inside smelled amazing, not a pet hair insight, and very thorough.”
  • “Highly recommend and will definitely use them again!”
  • “I was really impressed with how my car looked, very communicative and professional.”
  • “They arrived right on time and did an awesome job on all three vehicles.”
  • “Super friendly, great communication, very affordable and I don't think my car has ever been that clean”
  • “He was very communicative, responded quickly, and truly cared about doing the job right rather than just rushing to finish.”
  • “My car looks absolutely spotless inside and out — it honestly feels brand new.”

People customers mention

  • Benjamin 7 reviews
  • Benji 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Victoria9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great experience from start to finish! They arrived right on time and did an awesome job on all three vehicles. One even got a ceramic coating, and the results were amazing. They really took their time and paid attention to the details. Super convenient having them come to us. Highly recommend and will definitely use them again!

Mika3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

My jeep hasn’t been detailed before. I bought it new and always kept it pretty clean but knew I needed a deep clean. So glad that I did this cause it was so worth it! My jeep looks all new again and so clean! The outside was so shiny. The inside smelled amazing, not a pet hair insight, and very thorough. I was so…

Alejandro3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I recently utilized their services for detailing my two cars and was impressed. The detailing was top-notch! Everything about this service was perfect. I appreciate the excellent customer service, attention to detail and quality of work. I highly recommend them to anyone in need of car detailing!

Darieli2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I was really impressed with how my car looked, very communicative and professional. I recommend!

Customer photo from Darieli's reviewCustomer photo from Darieli's reviewCustomer photo from Darieli's review
Eliana5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Benjamin was timely and efficient. Communication was great. I did the mobile service, it was a great option for us with young kiddos, my car looked and felt like new again. Attention to detail was noticed and so appreciated! We will use them again, Thank you!

Bradley2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I've had my vehicle detailed all over the country, but I must say Benjamins attention to detail is on point. The way he gets into his work is awesome. My truck was like brand NEW after he finished. This guy and his team #1 .

Compare with

Photos

Customer reviews

5.0 ★★★★★ 79 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
michael seay3 reviewsTotal number of Google reviews michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great Job. Super nice guys!

Response from the owner · 13 hours ago

Thank you sir, happy to help 🙏🏻

Victoria Butcher9 reviewsTotal number of Google reviews Victoria has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great experience from start to finish! They arrived right on time and did an awesome job on all three vehicles. One even got a ceramic coating, and the results were amazing. They really took their time and paid attention to the details. Super convenient having them come to us. Highly recommend and will definitely use them again!

Response from the owner · a month ago

Thank you so much for the opportunity & the hospitality 🙏🏻

UsoAL3 reviewsTotal number of Google reviews UsoAL has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great Work Truck Came Out Good Highly Recommend

Response from the owner · a month ago

Thank you sir 🙏🏻

Leo Vega1 reviewTotal number of Google reviews Leo has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My car no longer has a cigarette smell thanks to Xclusive Detailing 509

Moises Cardosa3 reviewsTotal number of Google reviews Moises has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Did an amazing loved it super clean

Response from the owner · a month ago

Appreciate the trust, nice meeting you 🙏🏻

Bernie. Clips3 reviewsTotal number of Google reviews Bernie. has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I was impressed by their commitment to going the extra mile!

JNGoods1 reviewTotal number of Google reviews JNGoods has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Flexible and great work done on vehicle!

Response from the owner · 2 months ago

Appreciate you boss 🫡

Mika M3 reviewsTotal number of Google reviews Mika has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My jeep hasn’t been detailed before. I bought it new and always kept it pretty clean but knew I needed a deep clean. So glad that I did this cause it was so worth it! My jeep looks all new again and so clean! The outside was so shiny. The inside smelled amazing, not a pet hair insight, and very thorough. I was so excited and very impressed!! I will be returning! Thank you so much!

Response from the owner · 2 months ago

So happy we were able to help make your jeep feel new again, thank you for the trust & opportunity

Alejandro Angulo3 reviewsTotal number of Google reviews Alejandro has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I recently utilized their services for detailing my two cars and was impressed. The detailing was top-notch! Everything about this service was perfect. I appreciate the excellent customer service, attention to detail and quality of work. I highly recommend them to anyone in need of car detailing!

Response from the owner · 2 months ago

Thank you again for trusting with your vehicles 🙏🏻

Darieli Arroyo2 reviewsTotal number of Google reviews Darieli has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I was really impressed with how my car looked, very communicative and professional. I recommend!

Response from the owner · 2 months ago

Thanks again for the opportunity 🙏🏻

Xclusive Detailing 509 on Google Maps →

Business details