Analyzing 9,427,0749.4M ReviewsFor 26,86126.9K Experts
XO Aesthetic Refinery holds a 5/5 rating from 439 reviews, with customers frequently praising the staff’s professionalism, knowledge, and ability to provide natural results for services like fillers, Botox, and facials. Reviewers highlight the welcoming environment and personalized consultations, noting that the team listens to concerns and offers thoughtful recommendations. However, some lower-rated experiences cite poor communication regarding fees and procedures, as well as a lack of responsiveness from staff after appointments.
Data from Google, last updated November 10, 2026.
439 Google reviews we collected
Phrases our text analysis found in 418 written reviews
How often each topic comes up in the written reviews
We read 418 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“It was a great professional experience over all, so happy with my results.”
“I highly recommend XO Aesthetic Refinery to anyone looking to give their skin some extra love.”
“Her personable approach makes every visit a wonderful experience, and I cannot recommend her highly enough to anyone seeking subtle, high-quality enhancements.”
“She has done such an amazing job with my skin, and I couldn't be happier with the results.”
“She is transparent and thorough, taking the time to explain treatment details, recovery timelines, and maintenance schedules.”
“What I appreciate most is that she genuinely focuses on achieving natural, flattering results.”
“I got a lip flip with Hannah and I am so pleased with my results and how quick the process was.”
“…ma deserved a glowing review, I wanted to experience enough to give a fair and full picture.…”
praise complaint · found by our text analysis, Google review wording unchanged.
5.0 ★★★★★ 439 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
It was a great professional experience over all, so happy with my results. Will be back for more. Very happy, thank you!
I cannot say enough wonderful things about Hanna and the rest of women at XO Aesthetic Refinery! She has done such an amazing job with my skin, and I couldn't be happier with the results. You can truly tell that she cares about her work and takes pride in helping you feel confident and beautiful in your own skin. She is professional, knowledgeable, and makes you feel comfortable every step of the way. My skin has never looked or felt better! I highly recommend XO Aesthetic Refinery to anyone looking to give their skin some extra love. Thank you for taking such great care of me! ❤️
Thank you, Shiela, for your kind words about Jana; we're glad to hear you had a great experience and felt comfortable.
Great place! Will be back. Feel so relaxed.
This place is amazing, it was clean and smelled really good. Staff was friendly, Emma did a wonderful job!
Emma and Lauryn are amazing at what they do! I’ve been going here for years now and I am always pleased with my results!
After visiting several highly recommended, “top-rated” injectors and being disappointed with my experiences, I finally found Hannah at XO, and I’m so glad I did! She is incredibly knowledgeable, experienced, and thorough. She takes the time to listen to your concerns and goals before offering thoughtful, personalized recommendations. What I appreciate most is that she genuinely focuses on achieving natural, flattering results. I recently had both Botox and filler, with multiple injections throughout my face, and walked away with only two tiny bruises! Compared to my previous experiences, that alone speaks volumes about her technique and attention to detail. Her professionalism and genuine care for her clients truly stand out. If you’re booking an appointment, you can’t go wrong choosing Hannah!
Emma is fantastic! Visited today for my second appt and have to say it was great. Emma is gentle and meticulous with her attention to detail. Highly recommend!
Great experience! Always warm and welcoming! Hannah did an amazing job on my lips. Absolutely love them 🫶🏻
This was my first time ever getting any procedure done, I got lip filler and couldn't have picked a better place to make my first. The whole staff was exceptional. My self confidence is back an my lips look incredible
Hannah is the best and the entire XO crew goes above and beyond to make everyone feel comfortable and special.
Analyzing 9,427,0749.4M ReviewsFor 26,86126.9K Experts