Analyzing 9,268,0599.3M ReviewsFor 26,36926.4K Experts
Customers consistently highlight rapid arrival times, often within minutes, and clear communication regarding scheduling and pricing. Reviewers describe the staff as professional, polite, and careful when handling vehicles, noting that rates are often lower than competitors. While the majority of feedback is positive, two one-star reviews cite unprofessional behavior, indicating a recurring criticism despite the high overall rating.
Data from Google, last updated November 9, 2026.
91 Google reviews we collected
Phrases our text analysis found in 79 written reviews
How often each topic comes up in the written reviews
We read 79 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I was stuck on the side of the highway and Andriy got to me as fast as he could and made it so quick and easy for me to get this done.”
“& the driver was very nice , respectful and made sure my family was ok before he began towing my vehicle.”
“I had an outstanding experience with Express Towing.”
“Wonderful services very professional would definitely recommend.”
“Not only were they efficient, but their pricing was extremely affordable compared to others.”
“The tow company was very professional and reliable.”
“The dispatcher was amazing, and the communication was phenomenal.”
praise complaint · found by our text analysis, Google review wording unchanged.
5.0 ★★★★★ 91 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
very nice people. great customer service and towed my car with love and care to my mechanics. 10/10
Thank you Isamal Jimanez! We appreciate your feedback and are happy you had a great experience with our team. Thank you for choosing Xpress Towing Service .
I broke down called them up They were there in no time Their prices was cheaper than anyone I called, & the driver was very nice , respectful and made sure my family was ok before he began towing my vehicle. If there was 6 stars to give this towing company I wouldn’t hesitate.
Thank you, Azararby. We appreciate your experience with us
Unprofessional
Hi Patrice, we’re unable to identify you as a customer or locate any record of service associated with your name. Your review does not provide any details about what occurred or why you believe our service was unprofessional. Please contact us directly with the date of service, vehicle information, or other details so we can verify your experience and address any legitimate concern. If you have not used our services, we respectfully ask that you remove this review.
This towing company is Awesome!!! Very detailed and handle the tow with care! Price is reasonable.. overall outstanding Service!
Thanks for your review! We appreciate your business and are glad we could provide a smooth towing experience at a reasonable price. Thank you for choosing Xpress Towing Service
OUTSTANDING service!!! 👏👏👏 I had a nice conversation with the driver. Fast, professional and obeying the traffic signs. Nice, clean and comfortable cabin and ride. Thank you!!!
Thank you, Calin! We appreciate your review and are happy to hear you were satisfied with our service. It was a pleasure assisting you, and we look forward to serving you again.
Amazing service! I was stuck on the side of the highway and Andriy got to me as fast as he could and made it so quick and easy for me to get this done.
Thank you, Madison, for the 5-star review! We’re glad Andriy was able to get to you quickly and make the towing process easy and stress-free. We truly appreciate your kind words and thank you for choosing Xpress Towing Service!
The best service I've ever encountered, the guys arrived in 10 minutes, everything was very fast and clear, the prices are good, probably the best in the district, the guys who work there are polite!!!
Thank you! Arsen! We really appreciate you trusting us, glad we could get to you fast and take care of everything smoothly. Anytime you need us. we got you!
Appreciate the fast service and helpful driver, Abdul, really appreciate it. Thank you very much.
Thank you so much, Nicole! we appreciate your feedback and are happy Abdul was able to assist you.
Knowledgeable, Efficient, and Friendly are the 3 words I would use to describe my experience. Will be my go-to when I need a tow.
Thank you, Elijah we’re appreciate your experience with us !
The best 💚
Thank you Jeme, We're appreciate your experience with us!
Analyzing 9,268,0599.3M ReviewsFor 26,36926.4K Experts