Dorian and his team were amazing. They were professional and made the installation of our washer and dryer fun. Great guys. They worked to make sure the unit fit in a tight spot. Thank you!!

Yale Appliance
Yale Appliance at a glance
Customers consistently praise the delivery and installation teams for their punctuality, professionalism, and ability to handle tight spaces or heavy appliances with care. However, lower-rated reviews highlight issues with incorrect product specifications on the website, damaged goods upon arrival, and inexperienced installers who failed to follow manufacturer instructions. Additionally, some customers expressed dissatisfaction with high service fees and difficulty reaching customer support for warranty or repair issues.
- Google rating: 4.9 out of 5 from 6,333 reviews (94% five-star).
- Reviews on this page: 6,333 Google reviews (4,242 with written comments, 85 with photos).
- Owner responses: the business replied to 51% of reviews.
- Most recent review: October 24, 2026.
- Service: Appliance Repair serving Quincy, Massachusetts.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
Reviews from Google, shown as published (original wording, unedited).
Dorian and his group were amazing! Top notch service and very kind. Highly recommend.
Dorian and his delivery team were fantastic. Professional and kind. Pleasure to work with!
Dorian and his team did great
Dorian and his team were amazing! Very professional and knowledgeable. Fast install. Would give a 10 out of 5!
Dorian and his team did an excellent job delivering and installing our new washing machine. Dorian was professional, courteous and humorous. The delivery experience was truly a pleasure!
Dorian was great!!! The install was easy and well done
Dorian came on time very professional and knowledgeable plumber.5 stars.Thank you Dorian
Dorian and his team was great!
Thank you for your review, Jay! We’re glad to hear that Dorian and his team provided a great experience. Enjoy your new appliances and take care!
Dorian and his team did a great job removing my old washer and dryer and installing new ones. They were very professional, efficient and kind.
Thank you for your review, Diana! We’re so glad to hear that Dorian and his team did a great job handling the haul-away and installation of your new laundry pair with such professionalism and care. We look forward to working with you again!
Business details
- Address: 296 Freeport St, Dorchester, MA 02122
- Phone: (617) 379-3440
- Website: yaleappliance.com
- Service area: Quincy, MA