Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
Customers frequently praise YardDoc for quick response times, clear communication, and fair pricing across services like pest control, lawn care, and handyman work. Technicians are described as knowledgeable and professional, often arriving on time or exceeding expectations with minor additional tasks. However, several low-star reviews cite significant delays in receiving quotes or follow-up calls, with some clients waiting months for responses to initial inquiries or project scheduling.
Data from Google, last updated November 9, 2026.
224 Google reviews we collected
Phrases our text analysis found in 205 written reviews
How often each topic comes up in the written reviews
We read 205 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He took the time to listen to my concerns about a persistent pest problem, and his knowledgeable approach reassured me that I was in good hands.”
“I really appreciated the follow-up and attention to detail.”
“Awful communication.”
“Jonathan Rangel is friendly, thoughtful, responsive, and an expert in the field.”
“Highly recommend if you want a company that actually shows up and gets the job done.”
“Consultations and quotes that never turn into actual work, at the cost of the homeowner's time - based on my experience, I can't recommend them.”
“What impressed me the most was his clear communication throughout the process.”
“The pricing was clear and fair, and the service was professional, kind, and clean.”
“They are a little pricey but I'd recommend YardDoc for pool service.”
“They showed up within an hour of my call, which honestly blew me away.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.9 ★★★★★ 224 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I trapped an adult raccoon at my house but soon researched that it would be illegal to relocate it myself. Adrian picked up my Havahart, exchanged his empty one, and took the critter away. All within a couple of hours notice. For a fair price.
I recently had the pleasure of working with Jonathan at YardDoc, and I can't recommend him highly enough! From the moment he arrived, his attentiveness and respectfulness stood out. He took the time to listen to my concerns about a persistent pest problem, and his knowledgeable approach reassured me that I was in good hands. What impressed me the most was his clear communication throughout the process. He explained the steps he would take and answered all my questions in a way that was easy to understand. It was a refreshing change from my experience with another company I had used in the past few months, where support was lacking and communication was unclear. If you're looking for someone who truly cares about his work and provides exceptional support, Jonathan at YardDoc is the person to call!
What a great review Beth! Thanks for the great feedback on John and thank you for trusting us with your pest control service!
Disappointing across three separate services I wanted to become a long-term customer, but after three separate service requests, not a single one resulted in work being done. 1. Gutter cleaning: I requested an assessment and waited nearly two weeks, only to be told they couldn't service my home because the roof was too high for them to reach and clean. That's something that should be screened for upfront, not after two weeks. 2. Lawn maintenance: I specifically asked whether they were taking new clients so I wouldn't waste anyone's time, and was told yes. After scheduling a visit for a quote, the manager texted me about 30 minutes before our meeting to say he couldn't add my property to his route after all. 3. Landscaping (French drain): After an in-person meeting where the representative told me they could handle the project, she later emailed to say they couldn't do it because they weren't 100% sure they'd do a good enough job keeping the water away. Consultations and quotes that never turn into actual work, at the cost of the homeowner's time - based on my experience, I can't recommend them.
Lisalla, after two senior members of our team met with you and your husband, we conducted a thorough internal review with our management team and after careful consideration, we decided not to move forward. We evaluate each customer and opportunity based on fit, capacity, and long term alignment, and although this does not happen often at all, in this case we concluded that it would be better for us to not proceed. Thank you for the time you spent with our team and wish you success as you move forward.
Jonathan Rangel is friendly, thoughtful, responsive, and an expert in the field. Give this man a raise or a promotion!
Thanks for the great feedback Tudor and thanks for trusting us with your pest control services!
We have been incredibly happy with YardDoc for our lawn services. We added the weed & fertilization program in the spring and our grass looks great. Jonathan Rangel recently did our service and noticed a ton of ant piles around and took care of those for us just because — so much appreciated considering my 2 boys are always playing outside. Highly reccomend!
Thank you Monique for the great feedback on Jonathan and thank you for trusting us with your lawn care services!
What an easy and supportive experience! So glad I called Jonathan to help with a paper wasp issue. Would definitely recommend!
Thank you Lilianne for the great review and thank you for trusting us to get rid of your wasp problem!
I had two termite companies try to resolve my ant problem, but neither was successful. The ants were damaging cables and causing me to replace restroom light switches. I was finally able to find a company that did not pressure me into a contract. After I explained the issue, they provided a clear quote by email and were able to come out the very next day. They identified and took care of the issue, and everything was explained professionally. A few weeks later, Adrian Fowler followed up to make sure everything was still working properly. I really appreciated the follow-up and attention to detail. The pricing was clear and fair, and the service was professional, kind, and clean. I would 100% recommend them!
Thank you for the great review and I am glad that we could help get rid of your carpenter ants!
We are fans of YardDoc and grateful for the care they take in doing all their work. Jonathan, our new pest control technician, did a stellar job this week. Thank you, Jonathan, and also to the entire team.
Thanks for trusting us with your pest control and thanks for the great feedback on Jonathan - he is a great addition to our team!
Called about an ant problem and couldn't be happier with how it was handled. They showed up within an hour of my call, which honestly blew me away. The technician was friendly and clearly knew what they were doing. Treatment worked great: no more ants in the house! Quick, effective, and such a relief. Highly recommend if you want a company that actually shows up and gets the job done.
Thanks for the great review and thank you for trusting us with your pest control issues!
Very pleased with this company. We called for a quote, they sent people out and provided timely and reasonable quote. They were available for discussion on details and added some small change orders with no issue. The crew was great. Guys working in the hot sun until 6 pm, cleaning up every day before they left. We will use them again
Thank you for the great feedback Jay! Thanks for trusting us with your handyman needs!
Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts