YAZ LEGAL SERVICES, INC logo

YAZ LEGAL SERVICES, INC

Divorce service · Rancho Cucamonga, CA · reviewed since 2015

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%77+18.7Value 14%90+12.7Replies to reviews 7%99+7Craft & service penalty98−0.2Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#24 of 40 document preparation servicesPosition by Experts Score among all companies we track in this category. · better than 41%
4.9 ★★★★★ 73 Google reviews · 4 photos
96%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
59%reviews answered by the owner
Sep 2026latest review

YAZ LEGAL SERVICES, INC at a glance

Yaz Legal Services, Inc. holds a 4.9/5 rating from 73 Google reviews, with the owner responding to 59% of them. Customers frequently praise the firm for its competitive pricing, professional communication, and efficient handling of divorce, trust, and custody paperwork. However, a recurring criticism in low-star reviews involves incomplete filings and delayed communication, which forced some clients to seek independent assistance at the courthouse to resolve case issues.

  • Google rating: 4.9 out of 5 from 73 reviews (96% five-star).
  • Reviews on this page: 73 Google reviews (70 with written comments).
  • Owner responses: the business replied to 59% of reviews.
  • Most recent review: September 25, 2026.
  • Service: Document Preparation Service serving Rancho Cucamonga, California.

Data from Google, last updated October 25, 2026.

Score profile vs other document preparation services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

Satisfaction88Reliability77Craft & service98Value90Momentum100Replies to reviews99Satisfaction: 88 (median 92)Reliability: 77 (median 87)Craft & service: 98 (median 98)Value: 90 (median 98)Momentum: 100 (median 100)Replies to reviews: 99 (median 79)
YAZ LEGAL SERVICES, INCDocument Preparation Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.YAZ LEGAL SERVICES, INC: 88/100 on this factor. Category median: 92.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.YAZ LEGAL SERVICES, INC: 77/100 on this factor. Category median: 87.B
77
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.YAZ LEGAL SERVICES, INC: 98/100 on this factor. Category median: 98.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.YAZ LEGAL SERVICES, INC: 90/100 on this factor. Category median: 98.A
90
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.YAZ LEGAL SERVICES, INC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.YAZ LEGAL SERVICES, INC: 99/100 on this factor. Category median: 79.A
99

Bar = this company · dark tick = category median.

Star ratings

73 Google reviews we collected

  • 5 stars7096%
  • 4 stars11%
  • 3 stars00%
  • 2 stars11%
  • 1 star11%

Praise vs complaints

Phrases our text analysis found in 70 written reviews

  • Praise15699%
  • Complaints21%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude4528%
  • Would recommend3623%
  • Speed & response2013%
  • Honesty & trust2013%
  • Price & value149%
  • Communication128%
  • Quality & results117%

What customers talk about

We read 70 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “We truly appreciated her professionalism, clear communication, and support.”
  • “I highly recommend Susan to anyone looking for reliable, efficient, and trustworthy service.”
  • “She was responsive throughout the entire process, promptly answering all of our questions and addressing our concerns.”
  • “We had a great experience working with Susan on our living trust.”
  • “Had our living trust done with YAZ, fast and efficient, always patiently answered any questions, and reasonable pricing, highly recommended!”
  • “Susan is very professional and always answered all of my questions and concerns.”
  • “I had a great experience working with Susan for my living trust.”

People customers mention

  • Susan 22 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Janet10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Susan was very professional. She helped me prepare a Revocable trust. She was very efficient, always answers her phone. Her prices are very reasonable. I highly recommend her

AliLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We had a great experience working with Susan on our living trust. She was responsive throughout the entire process, promptly answering all of our questions and addressing our concerns. We truly appreciated her professionalism, clear communication, and support. I highly recommend Susan to anyone looking for reliable, efficient, and trustworthy service.

Nour3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I had a great experience working with Susan for my living trust. She was professional, kind, and very responsive throughout the process. Everything was handled quickly and efficiently, and she made the process feel smooth and easy to understand. I truly appreciated her help and communication. Highly recommended for…

Ken2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Had our living trust done with YAZ, fast and efficient, always patiently answered any questions, and reasonable pricing, highly recommended!

Mary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Susan provided great service with filing a divorce for me a few years ago and brought me back for a living trust. She is knowledgeable and personable. Other legal offices are very expensive, where her prices are competitive and affordable. I totally recommend Susan for all your legal needs.

Sam7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Yaz really helped me, I was overwhelmed with child support papers. She showed patience & knowledge. Great paralegal, even better person

Photos

Customer reviews

4.9 ★★★★★ 73 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Janet Satallante10 reviewsTotal number of Google reviews Janet has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Susan was very professional. She helped me prepare a Revocable trust. She was very efficient, always answers her phone. Her prices are very reasonable. I highly recommend her

Response from the owner · 4 weeks ago

Thank you Janet for your kind review!

Ali BazazaLocal Guide · 22 reviewsTotal number of Google reviews Ali has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had a great experience working with Susan on our living trust. She was responsive throughout the entire process, promptly answering all of our questions and addressing our concerns. We truly appreciated her professionalism, clear communication, and support. I highly recommend Susan to anyone looking for reliable, efficient, and trustworthy service.

Response from the owner · 3 months ago

Hello Ali! Thank you for your kind Review regarding my professionalism and clear communication. I am glad to have been able to assist you with your living trust!

John Aboueid4 reviewsTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very good people to work with also good prices and friendly

Response from the owner · 4 months ago

Thank you very much for your kind review. It was a pleasure working with you, and we appreciate your feedback regarding our services and pricing.

Nour Bledi3 reviewsTotal number of Google reviews Nour has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a great experience working with Susan for my living trust. She was professional, kind, and very responsive throughout the process. Everything was handled quickly and efficiently, and she made the process feel smooth and easy to understand. I truly appreciated her help and communication. Highly recommended for anyone looking for reliable and fast service.

Response from the owner · 4 months ago

Thank you so much for your positive review! We're so glad to hear that you had a great experience with us.

Ken Jacobson2 reviewsTotal number of Google reviews Ken has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Had our living trust done with YAZ, fast and efficient, always patiently answered any questions, and reasonable pricing, highly recommended!

Response from the owner · 6 months ago

Thank you so much for your kind words! We’re glad we could make the process smooth and efficient for you. It was a pleasure working with you, and we’re always here if you have any questions in the future

Mary Perez3 reviewsTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Susan provided great service with filing a divorce for me a few years ago and brought me back for a living trust. She is knowledgeable and personable. Other legal offices are very expensive, where her prices are competitive and affordable. I totally recommend Susan for all your legal needs.

Response from the owner · 8 months ago

Thank you for your review. I am very glad to be able to assist you with preparing your documents.

Sam Hanna7 reviewsTotal number of Google reviews Sam has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Yaz really helped me, I was overwhelmed with child support papers. She showed patience & knowledge. Great paralegal, even better person

Response from the owner · 11 months ago

Thank you for your 5 star review. I am glad to help.

Maya1 reviewTotal number of Google reviews Maya has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Susan is very professional and always answered all of my questions and concerns. My family and I felt comfortable and pleased with the legal services she provided us. I would definitely recommend Susan because she will go above and beyond to help.

Response from the owner · 11 months ago

Thank you for your review. It was pleasure to be able to assist.

Meagan McCoyLocal Guide · 18 reviewsTotal number of Google reviews Meagan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Susan has been amazing! My husband and I are taking the mother of My Husband’s daughter back to court for custody and Susan helped every step of the way. I asked a lot of questions and she answered them all. My sister is also using Susan for her divorce.

Response from the owner · a year ago

Thank you Meagan for your wonderful review! We're thrilled to hear that you had a positive experience with our office. I am happy to assist in preparing your family law documents.

Lena Steen1 reviewTotal number of Google reviews Lena has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Susan helped us preparing our revocable trust She is very professional and knowledgeable We highly recommend her to the highest degree

Response from the owner · a year ago

Thank you for your review. It was pleasure assisting you with your Trust matter.

YAZ LEGAL SERVICES, INC on Google Maps →

Business details