SPAS · HAVERHILL, MA
Ybonis Beauty Spa logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%53+23.2Reliability 19%33+6.2Value 13%63+7.9Momentum 10%28+2.8Track record 9%38+3.3Accountability 6%90+5.6Experts Score= 49Not enough data for craft & service; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.49SCORE

Ybonis Beauty Spa

Better than 35% of spas · #13 of 20

5.0★206 Google reviewsGoogle star rating as shown on Google Maps.
4.94★last 12 monthsAverage stars on reviews from the last 12 months only.
1.9%1–2★ in 2 yrs (avg 1.3%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Ybonis Beauty Spa for facial

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Facial”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.89%

All 10 Google reviews tagged “Facial”

Maria3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Me encanta su trabajo y sobre todo el buen trato. Eres lo que buscaba

OverpricedFacial
Sonia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Buen servicio

Facial
MayraLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Amazing service and Amazing people.

Great priceSkin treatmentsFacial
Michelle12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Ybonis and the whole team is always friendly. Easy to make appointments or just walk-in. Ybonis is always looking for the right products and treatments for me. 100% recommend

Great priceSkin treatmentsBody waxingFacial
Sobeida1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

amazing customer service, wonderful atmosphere, the after service was immaculate. I highly recommend this place for all your beauty needs

Great priceSkin treatmentsFacial
Aniurka3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I’ve been going to Ybonni for a year and have done facial, chemical peel, waxing and now laser treatment. Ybonni and her staff are always professional, very clean and flexible with their schedule. I’ve tried a lot of spas over the years and this is the first place where I feel comfortable and 100% satisfied with their services.

Reasonable priceBody waxingFacialService not listed
JoanLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I have been to a couple of spas but this by far is my favorite. From customer service to attention to detail its incredible. I love everything about this place. The services are worth it.

Reasonable priceSkin treatmentsFacial
Irkania2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

“Excelente servicio facial. Desde el primer momento me sentí muy cómoda. Gerlyn fue muy profesional, atenta y cuidadosa en cada detalle. El tratamiento fue muy relajante y mi piel quedó limpia, hidratada y luminosa. Sin duda volveré.” Jorge Excelente masaje, muy relajante y profesional. Salí renovada y sin…

Reasonable priceSkin treatmentsFacialService not listed
Beredique2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I loveeeed my service! The staffs were so nice to me. I recommend 100%

Reasonable priceFacialEyelash extensions
Johanna8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Rating only, no written review.

Reasonable priceFacialEyelash extensionsService not listed

vs category

Blue = Ybonis, grey = spas average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (22 reviews)2024-Q2: 5.00★ (8 reviews)2024-Q3: 5.00★ (6 reviews)2024-Q4: 5.00★ (8 reviews)2025-Q1: 5.00★ (4 reviews)2025-Q2: 5.00★ (19 reviews)2025-Q3: 4.50★ (6 reviews)2025-Q4: 4.86★ (29 reviews)2026-Q1: 5.00★ (18 reviews)2026-Q2: 5.00★ (3 reviews)2026-Q3: 5.00★ (7 reviews)2026-Q4: 5.00★ (11 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

Not enough reviews with a price yet.

Great price 58%Reasonable 36%Overpriced 3%Not sure 3%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%53+23.2Reliability 19%33+6.2Value 13%63+7.9Momentum 10%28+2.8Track record 9%38+3.3Accountability 6%90+5.6Experts Score= 49Not enough data for craft & service; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
53
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
33
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
—
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
63
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
28
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
38
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
90

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+0 / −0
Professionalism
+0 / −0
Responsiveness
+0 / −0
Punctuality
+0 / −0
Value
+0 / −0

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