Yes Auto Fix | Best Collision repair | Transmission repair Expert | Best Automobile repair | at a glance
Google reviewers rate this Houston auto repair shop 4.9 out of 5 based on 821 reviews, with the owner responding to 76 percent of them. Customers frequently praise the staff for professional communication, reasonable pricing, and providing loaner vehicles during repairs for issues like transmission, collision, and electrical work. However, some low-star reviews criticize specific instances of high diagnostic fees, perceived unnecessary repairs, and long wait times for simple services.
Google rating: 4.9 out of 5 from 821 reviews (96% five-star).
Reviews on this page: 821 Google reviews (643 with written comments, 16 with photos).
Owner responses: the business replied to 76% of reviews.
Most recent review: November 9, 2026.
Service: Auto Repair Shop serving Houston, Texas.
Data from Google, last updated November 9, 2026.
Star ratings
821 Google reviews we collected
4.9of 5
5 stars78596%
4 stars111%
3 stars30%
2 stars10%
1 star213%
Praise vs complaints
Phrases our text analysis found in 643 written reviews
98%praise
Praise1,10498%
Complaints222%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude29927%
Speed & response20818%
Quality & results18817%
Would recommend13712%
Price & value11911%
Honesty & trust1019%
Communication747%
What customers talk about
We read 643 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The staff was professional, helpful, and took the time to explain the repairs my car needed.”
“In addition, my husband went back up there and was very rudely told that the owner of the company was seldom there, but that it was HIS (the man he wa…”
“They got me taken care of quickly and made sure I understood everything.”
“We had a wonderful experience with Yes Auto Fix on Stella Rd.”
“Worst repair shop!”
“We would definitely recommend Yes Auto Fix to anyone looking for honest, courteous, and dependable service!”
“I do not recommend this place because of their very high prices and non-transparent communication.”
“Their pricing was very reasonable, and you can genuinely tell they look out for their customers rather than just trying to make a quick buck.”
“That feels misleading and overpriced.”
“The staff was friendly, professional, and honest throughout the entire process.”
“I am writing this review to warn others after a deeply dishonest and predatory experience with this shop.”
“From start to finish, Tony was professional, polite, and great about communicating with us.”
People customers mention
Jason29 reviews
Tony16 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
I had a very good experience with Yes Auto. The staff was professional, helpful, and took the time to explain the repairs my car needed. They also kindly dropped me off at my workplace while my car was being fixed, which I really appreciated. The entire process was smooth and convenient, and I was very satisfied with their service. I would definitely recommend them!
Price assessment: Reasonable price
Services: Brakes
A
Angelia JohnsonLocal Guide · 17 reviewsiTotal number of Google reviews Angelia has written across all businesses on Google Maps, not just this one.
Been coming here for over 5 years and I love it. The people have become like family. They speak, take care of me, and we have a good laugh in the process. Best crew around. Plus my car is always top notch thanks to them! 💙💙
Response from the owner · a year ago
Thank you so much for being a loyal customer! It means a lot to us that you feel like part of the family. We’re always happy to take care of you and your car—and we’re glad we can share a few laughs along the way too!
K
Kim Kennedy2 reviewsiTotal number of Google reviews Kim has written across all businesses on Google Maps, not just this one.
AAA towed my broken down car to Yes Auto Fix. There were many issues so it took several days to fix and bottom line was expensive but less than having to buy a new car. Also, the shop provided a loaner car so I didn't have the extra cost of a rental car. The guys were all kind, friendly, and helpful. Great experience and my is running fine now.
Price assessment: Reasonable price
Services: Electrical, Wheel alignment, Brakes, Service not listed
J
Julia Colangeli3 reviewsiTotal number of Google reviews Julia has written across all businesses on Google Maps, not just this one.
Came in for a dent and paint repair job, and I got it back good as new (before and after pictures included!) Tony and Saad made me feel very well taken care of throughout the entire process. I was even given a loaner car for the handful of days my car was being worked on. Extremely satisfied with the job! I wouldn’t hesitate to come here again if my car ever needs more work done.
A
Alexia Valdez1 reviewiTotal number of Google reviews Alexia has written across all businesses on Google Maps, not just this one.
10/10 experience! Everyone was so friendly, sweet, helpful, and knowledgeable. They got me taken care of quickly and made sure I understood everything. Their pricing was very reasonable, and you can genuinely tell they look out for their customers rather than just trying to make a quick buck. I really appreciated how honest, efficient, and welcoming they were. It’s hard to find places that make you feel this comfortable and taken care of. Definitely recommend them, and I’ll be coming back! Thank you all so much for looking out!
Price assessment: Great price
K
Kim Garza1 reviewiTotal number of Google reviews Kim has written across all businesses on Google Maps, not just this one.
We had a wonderful experience with Yes Auto Fix on Stella Rd. From start to finish, Tony was professional, polite, and great about communicating with us. He kept us informed, answered our questions, and had the car taken care of in a timely manner. We also really appreciated that they offered my son a loaner car, even though we ultimately didn’t need it. It’s the kind of customer service that makes a difference. We would definitely recommend Yes Auto Fix to anyone looking for honest, courteous, and dependable service! K . Garza 10/31/2026
Price assessment: Reasonable price
Services: Tires, Auto engine diagnostic
R
R 6 M2 reviewsiTotal number of Google reviews R has written across all businesses on Google Maps, not just this one.
I have been visiting this Elite location on and off since they opened years ago. I think they had a new owner since last year. Today is my third visits to this Elite under the new management. I had an inspection and oil change done. When I drove out, I can feel the car is driving smoothly. The Service Advisor, Safwan was very helpful. They advised other service but no pressure to the customers. I will come back again if I need any work done on my car.again.
Price assessment: Reasonable price
Services: Oil change
R
Robyn Harrison Smith14 reviewsiTotal number of Google reviews Robyn has written across all businesses on Google Maps, not just this one.
Tony was so awesome! I needed a tire and a ride home and they helped me with both. Thank goodness I had roadside hazard on my tire so I was able to get a new tire without any hassle. I’ll definitely be returning.
Price assessment: Great price
Services: Tires
M
Mahi yimesgen1 reviewiTotal number of Google reviews Mahi has written across all businesses on Google Maps, not just this one.
Great service! I came in because my brake light was out and he fixed it right away. He was very kind, helpful, and didn’t even charge me. I really appreciate the help and definitely recommend this place!
J
Joe Freymann5 reviewsiTotal number of Google reviews Joe has written across all businesses on Google Maps, not just this one.
